Toyota Touch 2: how to pair your phone for calls, music and internet

In this post, we explain how to pair your phone with Toyota’s Touch 2 multimedia system, and how it can then be used to make calls, stream music and access the internet.

The following video shows you how to do it, or you can follow the step-by-step instructions below.

Pairing your phone or mobile device

Pairing your mobile device to the Toyota Touch 2 multimedia or Touch 2 with Go navigation system is a quick and easy process.

First, make sure that your phone’s Bluetooth is switched on and the device is discoverable.

Now go to the ‘SET UP’ menu on your device and press the ‘CONNECTIVITY’ button.

Then press ‘BLUETOOTH’, and ‘SEARCH DEVICE’.

When your telephone is displayed on the Touch 2 system, select it and agree to connect on your handset. Some phones may require a passkey to be entered – simply follow the instructions on your phone’s screen.

Well done – your phone is now paired with your device for hands-free calling and as a source for streaming music.

Touch 2: How to connect to the internet

Connecting to the internet

To pair your phone for internet connection, first make sure that your phone’s ‘Personal Hot Spot’ is enabled.

Now return to the ‘SETUP’ page on your Toyota Touch 2 with Go navigation system, where you will see your phone listed.

Select your phone’s name and that’s it – your Touch 2 system is now successfully connected to the internet.

Many of the functions and content of your phone are now at your disposal. You can use your Touch 2 system to access your device’s music, browse contacts, make hands-free calls, and download apps from the MyToyota e-store. You can also purchase and download apps for your Touch 2 system online at MyToyota – find out more in our introduction to the MyToyota portal.

At MyToyota, you’ll also find a compatibility checker to discover which Touch 2 features are compatible with your particular phone.

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153 comments

  1. I bought a Hybrid Rav4 2017 SOL with Touch 2 – I am not able to scroll down through my contacts from the steering wheel or control the phone in any way except answer and hang up. Also the Voice control feature isn’t working. I was able to scroll and select different contacts in my Rav 4 2014 Luna. I am using an iPhone 7. Is this right or is there a problem with my steering wheel

  2. Hi. Just got my Toyota Yaris Hybrid and I’m thrilled. Yay. But I have a weird problem. My iPhone perfectly connects to the Touch 2 system so I can stream my music, but it disconnects every time I plug my iPhone to the integrated charcher. Why is that? Hope you can help me. Martin

    1. Hi Martin,
      Thanks for getting in touch and we hope you’re enjoying your Yaris. When connecting your phone via USB, the car will automatically attempt to play music through this connection (regardless of if it’s already connected via Bluetooth). We would have to recommend manually switching back to Bluetooth connection once you’ve connected your USB. If there is an ongoing issue and it keeps switching back, we would recommend speaking with your local Toyota Centre. Many thanks.

  3. Hi Peter,
    Thanks for getting in touch. We’d have to recommend speaking with your local Toyota Centre to get his checked out. Unfortunately, we’re unable to say whether this is a fault with the vehicle or the phone.

  4. My 2014 Auris keeps trying to connect to the internet when turning on the car. I set “automatic internet connection” to off but that doesn’t change anything.

    1. Hi Serial,
      Thank you for getting in touch. We have sent this query to our Multimedia team. Please could you provide your email and registration number so we can contact you.

      1. Hi Serial,
        Our multimedia team recommend you switch off the personal hotspot on your phone and remove your smartphone from the list of pairings in your multimedia system. Hope this helps.

      2. Hi,
        thanks for your reply. I did as you said. I even deleted the Toyota account information but no success. Every time I start the system it tells me there is no internet connection and I am asked if I want connect. Tapping on “No” is no big deal, but it would be nice if that notification could be turned off for good. My address is alex.jatv@googlemail.com. Please feel free to contact me. I think it’s better to provide you with the registration number via mail.

      3. Hi Serial,
        Thank you for getting in touch. Our multimedia team are working on you case. Many thanks.

      4. Hi, I had an old version on my system (4.2.2L), so I updated and the issue is gone now! Nevertheless thanks for your help! 🙂

  5. Hi,

    I have a Toyota Prius+ Estate NAV. I have several members of the family trying to link their phones via Bluetooth but it seems like there is a limitation of four devices only at any one time. So we have to delete other devices to connect another one. Is there are way to remove this limitation and enable more devices to be linked to the car without having to delete existing ones?

    Also to change to one of the devices in the list I cannot do this in the car, I need to turn Bluetooth off in the phone currently connected so we can select a different one from the list. Is there a way of changing from one device to another without having to turn Bluetooth off?

    Thank you

    Gus

    1. Hi Gus,
      Thank you for your comment. We’re sorry to say there are no ways of removing the limitation of devises to your vehicle. Secondly, you’re unable to disconnect a device unless you disconnect the Bluetooth from either the car or from the phone. One phone cannot push off another connection, to connect to the vehicle’s multimedia system. Sorry for the inconvenience. Hope this helps.

      1. Hi, Thank you for your quick response. Just wanted to check in case I was just unable to find the way to manage those instances more efficiently.

      2. Hi there

        I have an Auris 2014.

        I have set up two phones via Bluetooth.

        I only seem to be able to have one ‘active at a time.

        Is this correct?

        I am not very IT savvy so apologies if this is a basic question.

        Thank you Pearl

      3. Hi Pearl,
        Thank you for your comment. You can only have one device active at a time. To swap to the other device, turn off the Bluetooth connection from that device and the other phone should connect automatically. Hope this helps.

  6. Hi I have a 66 landcruiser,the phone connects to Bluetooth in the car no problem but I then don’t receive any alerts from text messages etc?the phone works fine on handsfree but for some reason I don’t get a alert if I get a message or what’s app?

    1. Hi Jason,
      Thank you for your comment. Please can we have your Reg or VIN number, and can you let us know what phone you have. Many thanks.

    2. Hi Jason,
      Sorry for the delay.
      The car won’t be able to receive Whatsapp messages as this application is not used in our multimedia systems.
      Receiving alerts etc. depends on the smartphone you are using, iPhones are not able to send, create messages. However, they are capable to receiving messages.
      Text messages should be able to be notified also.
      We’d advise re-pairing the devices again, consider a hard factory reset on the smartphone also and repair again.
      Hope this helps.

  7. Hi,I have a problem because in my wifes C.H.R. it automatically sends all email from my phone to the car display as they are received via bluetooth.this then shows all emails as read even though I haven’t read them meaning I have missed important emails thinking they had already been read when checking them on a pc. how can I stop emails automatically being sent to the car display? I still want to be connected to the car via Bluetooth.thanks

    1. Hi Neil,
      Sorry for the delay. We’d advise removing the pairings from the phone and multimedia system. Then a message should prompt the option to send messages/emails to the multimedia system in the smartphone. You would have to refuse this option. Hope this helps.

  8. Hi, I have a 2015 Toyota Yaris and have just upgraded my old Samsung phone to a new Samsung A5. The old phoned paired with the phone without any problem but the car will not pair with my new phone. My new phone is set up for pairing but it just will not connect. My friend has also tried to pair her phone to the car but it won’t recognise that either. It would seem that the problem is with the car not the phones. Any ideas?

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