Toyota Touch 2: how to pair your phone for calls, music and internet

In this post, we explain how to pair your phone with Toyota’s Touch 2 multimedia system, and how it can then be used to make calls, stream music and access the internet.

The following video shows you how to do it, or you can follow the step-by-step instructions below.

Pairing your phone or mobile device

Pairing your mobile device to the Toyota Touch 2 multimedia or Touch 2 with Go navigation system is a quick and easy process.

First, make sure that your phone’s Bluetooth is switched on and the device is discoverable.

Now go to the ‘SET UP’ menu on your device and press the ‘CONNECTIVITY’ button.

Then press ‘BLUETOOTH’, and ‘SEARCH DEVICE’.

When your telephone is displayed on the Touch 2 system, select it and agree to connect on your handset. Some phones may require a passkey to be entered – simply follow the instructions on your phone’s screen.

Well done – your phone is now paired with your device for hands-free calling and as a source for streaming music.

Touch 2: How to connect to the internet

Connecting to the internet

To pair your phone for internet connection, first make sure that your phone’s ‘Personal Hot Spot’ is enabled.

Now return to the ‘SETUP’ page on your Toyota Touch 2 with Go navigation system, where you will see your phone listed.

Select your phone’s name and that’s it – your Touch 2 system is now successfully connected to the internet.

Many of the functions and content of your phone are now at your disposal. You can use your Touch 2 system to access your device’s music, browse contacts, make hands-free calls, and download apps from the MyToyota e-store. You can also purchase and download apps for your Touch 2 system online at MyToyota – find out more in our introduction to the MyToyota portal.

At MyToyota, you’ll also find a compatibility checker to discover which Touch 2 features are compatible with your particular phone.

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153 comments

  1. Hello, i just want to warn people from buying this new system. I drove Avensis 2010 with old sat-nav and was far more happy. The new one is very VERY slow. After starting the engine up takes ages before you actually can use phone or sat-nav. And honestly, connection to internet is toy which will keep you amazed for no longer then few hours. Why i would be using google search on quite awkward touch screen, which is responsive so so but system is very VERY slow and you having on you your far FAR quicker smart phone? You have to stop anyway, but using phone can your passengers anytime.
    By the way, system freezes as well and often the person you are phoning with doesnt hear you properly every time.
    If engineers needed something to improve, so way i cant watch videos when car is not in motion? Like for example drivers Skoda Superb?
    Toyota is very VERY good car, but this system was really step back ; (

  2. Hi Mark. Thanks for getting in touch. We’re really sorry to hear that you’re not happy with the nav system in your new Avensis. It’s always annoying when you have been using something for along time and then a new version comes along! We can assure you that the update is a step forward but sounds like the system is not performing properly and may have a problem. We suggest you take the vehicle to your Toyota dealer and get them to have a look. Please let us know how you get on.

    1. Mark is quite correct. The previous system is far superior. The only words I can use for the touch 2 are not suitable for print.

  3. Hello
    I’ve bought a RAV4 beg of 2014 with a Touch&Go 2.
    I can pair it with my IPhone 4 (iOS 7) via Bluetooth but it does not work via usb for playing streaming music from deezer or spotify. The touch2 stays stuck trying probably to look for MP3 in my phone although I don’t have any MP3. I want to stream from spotify!
    Any help appreciated
    Thanks
    Guillaume (France)

    1. Hi Guillame
      Thanks for your post.
      We did check this with our tech team but Spotify of Deezer are not compatible to play music though your Toyota Touch 2 system. You can however play music stored on your iPhone via Bluetooth. Sorry this can’t be done but hope it helps clarify.

  4. Thank you David for your reply.
    Im sorry to kindly say that you are wrong, actually the Touch 2 IS COMPATIBLE with Deezer on iPhone because I use it everyday via Bluetooth.
    What is not working properly is when I plug my iPhone on the Usb to charge the battery, because the music via Bluetooth is deactivated and the touch 2 tries to find mp3 that I don’t have on my iPhone… And playing music on Deezer does not produce any sound. Same for YouTube.
    Conclusion: we can listen streamed music through Bluetooth but we cannot put our phone in charge on the USB port at the same time.
    To me from a user point of view it is simply a bug in the software, don’t tell me that it is normal…
    Bye 😉

    1. Hello Guillame
      Thanks for your reply and we apologise for getting it wrong about Deezer.
      We did run this query again past our tech team. Every time the phone is connected via the USB this will always take priority over any other connection. Have you tried changing the source after connecting the USB?

  5. Yes I tried to go back to Bluetooth but the phone is not paired anymore for music on Bluetooth when connected to the USB.

  6. Hi Guillaume,

    Have you tried un-pairing and then re-pairing your phone to the car? Sometimes this can fix quirks in the Bluetooth connection.

    If this doesn’t change anything, then we strongly recommend a visit to your local Toyota dealer, who will have the advantage of being able to see the problem in action and be able to diagnose further.

    Thanks for your patience Guillaume, and sorry for any frustration caused by this issue.

  7. I have a 2015 Avensis and use a Blackberry 9720 mobile. Pairing of the two on the Touch2 and Go has not been a problem. However yesterday connectivity became an issue. When driving following a call the phone became “disconnected” as when receiving an incoming call it was the phone that was ringing and I was not able to answer using the hands free. Even when accepting the call via the phone the call did not come through as the phone said I was still connected via bluetooth and so did Touch 2. As I couldn’t take call , I was driving, I tried to ring the caller back but Touch 2 would not let me as it was “searching for contacts”. Reconnecting was not possible as the phone was already connected according to both phone and touch 2. The only way was to turn off the ignition.
    Any comment on this problem or a possible solution would be welcome.

    1. Hi Andrew. Apologies for the delay in replying. As a start, have you tried unpairing the phone from the Touch 2 and Go system (that is, completely removing it and then setting it up again as if for the first time?). This tends to fix a lot of Bluetooth issues when the connection goes funny. Let us know if this helps at all. Thanks.

  8. How do I get contact pictures to display on touch 2 from my iPhone 5s my contacts transferred over but no photos

    1. Hi Susan, we’ll need a little more info to help. What model car are you driving and what is your registration number? Many thanks.

    2. Thanks Susan. We’ve made a note of your details and are looking into this now. We’ll reply here with an answer :).

    3. Hi Susan. Have you recently updated your iPhone’s OS version? This could have caused a compatibility issue. Could you try un-pairing your phone, removing its profile from your Touch 2 system, and then upload the contact details again? Thanks.

      1. Thanks Michael tried with no luck I assume that contact images can be displayed I seem to remember reading that somewhere. Since trying to re pair them I upgraded my phone operating system then tried again with no luck

      2. Hi Susan. Upon further research, our tech team have advised us that transferring contact photos isn’t possible. We do apologise for the inconvenience, and will pass on the suggestion to our product team for future reference. Sorry again, and hope you have a good day :).

      3. Ok thanks it just seems a waste of time displaying a silhouette but thanks anyway

  9. Hello people,

    i´m from germany (soory for my bad english)
    I bought an Auris Cool Edition from 10/2014
    with the standard radio without bluetooth an touch.
    now I have bought a touch 2 no go and erverything´s going so far.
    only when I want to connect my iPhone via Bluetooth the radio writes waiting for Bluetooth.

    1. Good morning Markus,

      Have you tried un-pairing and re-pairing your device with the unit?

      If you require further help, please contact your local distributor, Toyota Germany: http://www.toyota.de/

      We generally only deal with UK queries so please do contact your local team of specialists who will be happy to help.

      Thank you,

      Simon (Toyota GB)

  10. My LGG2 phone was paired with my versa and now it won’t work after 2 years. I unpaired the phone and now it says “no device found” when I try to pair. What am I doing wrong?

    1. Morning Cathy, is your car a 2013 registered model? The phone may have a ‘discoverable’ mode which you need to engage while pairing. Let us know if this doesn’t work.

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