Toyota Touch & Go: how to play music via Bluetooth or a USB device

296 comments

1. I have a 2015 Auris. I gave up with trying to play MP3s from my ipod via Bluetooth. Instead I have copied all my albums on to a USB blade and everything plays fine. I can browse and change tracks using the steering column switch and I can even make up my own collections, give the album a name and include album art using MP3Tag and everything still seems OK. It’s just the Bluetooth which is a problem.

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2. Toyota really do need to catch up with the times. If no CD player is provided the alternative needs to work efficiently.

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   1. I agree completely. I bought a 2015 Yaris and wasn’t aware there was no CD player….I thought ALL modern vehicles were CD equipt. Wrong – obviously. I am a technophobe and have no idea what all the bluetooth and flash drive and memory stick insanity is all about. I am absolutely LOST without a CD player.

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      1. I was upset for not having a CD player too, and not only that – out of the 330 songs on my USB stick only about half of them show. I have albums which have 14 songs or more on them, however only about 8 songs from each album show, I don’t know why and this is very frustrating!

3. Hi all, have just bought a 2015 yaris vvt-i and have tried to connect ipod via USB (older ipod with no bluetooth)

   USB option remains greyed out and no music plays. Is this because my ipod is a 32gb? I’ll be disappointed to find out this is the case.

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4. Hi Sara,
   Thanks for getting in touch. We’d advise looking through the navigation manual https://www.toyota.co.uk/tme#/my-toyota/eManual and check if your iPod is compatible. Failing this, we’d advise going to your local dealer to diagnose this particular issue. You can find your nearest dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hope this helps.

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5. Can I play cds on the Touch and go 2 system on the 2018 Rav4 Excel? I am about to buy one and dont have ipod etc

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6. Hi Pat,
   Thanks for getting in touch. We can confirm that Toyota Touch and Go doesn’t have a CD playing function. Many thanks.

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7. Hi
   I have an Auris Business 2016. It replaced my Auris 2013 Icon. The Icon sound system worked fine. I paid extra for the Touch and go in the new model and it is useless. I have taken it back to the dealer and have been told that it works as it should. Here is what is wrong with this piece of crap:

   Blue tooth takes 45 seconds to pair and sometimes doesn’t connect. This means I get in the car, start it, then wait 45 seconds to see if the blue tooth has connected. If it doesn’t connect I sometimes have to switch the car off and start again. Its not the 1940s.

   When it does connect, sometimes the browse button isn’t highlighted so I have no control over what I am listening to. I find myself having to pull over to operate my phone because that is the only way I can control my music choice, as using your phone while driving is illegal.

   The sat nav is about 20 seconds behind real time. It says take the exit about 20 seconds after passing the exit.

   I am informed that text message function is not enabled, although I did once receive a text message. How can it work once?

   I have an Iphone SE.

   What are you thinking? What has happened to Toyota quality?

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   1. Hi Mark,
      Thanks for getting in touch. Please could you provide your reg or VIN number so we can looking in to this further. Many thanks.

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      1. RJ16 DEU

      2. Thanks Mark, we’ve passed this on to our Multimedia Team and we’ll get back to you as soon as we can. Thanks.

   2. RJ16 DEU

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      1. Thank you Mark. Our Customer Relations team are going to contact you directly. Many thanks.

      2. Still no contact from customer relations

      3. Hi Mark,
         We’re sorry to hear that. Please can you DM us on either Facebook or Twitter with your name, your problem, your case reference (if possible) and contact details. You can find our pages here:
         https://www.facebook.com/toyotauk/
         https://twitter.com/ToyotaGB
         Many thanks.

8. The USB icon has disappeared from my 2017 Yaris Hybrid audio screen, how can I restore it please. It is top of range model, no sat/nav. It was working fine until a few days ago, icon has been replaced with one showing Bluetooth which I do not need.

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   1. Hi Bernard,
      Thanks for your comment. We’d advise going to your local Toyota dealer with this issue, as they would be in the best position to help you. You can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. Many thanks.

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   2. I would unplug the USB and plug it back in, before taking it back to the dealer

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   3. If you’ve paired the same device you are plugging into the USB via bluetooth, it will default to Bluetooth even if the device is plugged into the USB. Delete the device from bluetooth and then plug it into the USB. It will show the USB connection.

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9. I have a 2016 Yaris and had no problems with the touch system when I had a galaxy phone. However since changing phones he browse function on the system does not work. This is annoying as I listen to the music on my phone quite a lot

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   1. Hi Tony,
      Thanks for getting in touch. We’d advise getting in contact with our multimedia team directly at this address: multimedia@toyota.co.uk.
      Many thanks.

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10. can i play videos on toyota touch and go?
    if yes then how exactly and which video formats are supported
    i have yaris 2013

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    1. Hi there,
       Thanks for getting in touch. We can confirm that it isn’t possible to play videos on the Touch and Go systems. Many thanks.

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