Toyota Touch & Go: how to play music via Bluetooth or a USB device

With Toyota Touch and Touch & Go it’s straightforward to play music via your Bluetooth device. You need first to pair your phone to the system.

The system will automatically recognise the device and start playing.

Toyota Touch and Toyota Touch & Go can connect to USB sticks, as long as they are 2.0 and above, and MP3 players.

Simply plug in the USB stick or MP3 player and the system will automatically recognise the device and will start to play the music on the device.

Regardless of whether you are connected via Bluetooth or through the USB port, if there is something specific you want to listen to:
You can search by Artist, or Album much like you would on an MP3 device.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

By Iain Reid


  1. Hi Che,

    Thanks for getting in touch. If you could please provide a VIN number, we will be able to assist you further.


  2. I have toyota avensis tt2 2018. How can I do fast forward music. Forwarding music witch is longer then 10 min is really annoying

      1. This is not fast forward. Time jump is only 2s/per 1s. Finger pain when want to jump 2min

  3. Hiya, my Toyota Aygo 2017 will let me charge my phone through the USB port in my car, but where it used to let me play music through it, it no longer does. Do you know what I can do so it will let me?

    1. Hi Molly,

      Thanks for getting in touch and we are sorry to hear that you are experiencing this issue. We would advise for you to contact our Multimedia Team, as they will be able to assist you further. You can find their contact details via the following link:


  4. Hi Toyota, I have Toyota Auris Hybrid 2016, how do I pause music using buttons on the steering wheel. I hear music in Bluetooth mode. Thanks at advance

  5. hi, i have a 65 plate landcruiser with touch and go updated to 6.9.owh. i have a usb stick which plays music fine, i can browse, see album art etc, but when i add new mp3s to it it will not see them. i can only see the original tracks i first put on. how do i force the system to re-index the usb stick to see the new tracks? thanks

    1. Hi Martin,

      Thanks for getting in touch. If you could please provide a VIN number we will be able to assist you further through our Multimedia Team. Alternatively, if you’d like to contact our Multimedia Team, you can do so via this email address:


      1. Hi Martin,

        Thank you for your patience. You won’t need to re-index your USB in any way, however we’d advise for you to check that the files are tagged correctly. The Touch and Go system picks up ID Tags rather than folders and file names. You can find more information on this in the owner’s manual and if you have any further issues you can contact our multimedia team via this number: 0344 701 6202

        Hope this helps.

      2. unfortunately it doesnt help, as the new tracks are tagged correctly. there needs to be a way to force indexing as i wiped the usb, formated it , added a small no of the original tracks back on and when i put it back in the car, the system was still looking for the old tracks that were no longer there, ie they were listed but greyed out, so its not recognised that the contents of the usb have changed. if i put a different usb in it sees that its different and creates a new index, but when i put the original one back it still sees it as it originally was

      3. Hi Martin,

        Sorry that you’re still experiencing these issues. We will open a case with our customer relations team who can investigate this further. We will now email you and if you could please respond with some contact details such as full name, phone number and email address the team will be in touch.


  6. Hi
    I’ve got a Tayota verso , when I connect usb , it’s not recognised on the car , can’t play music , on the manual says press usb/aux button, but can’t find the button

    1. Hi Praveen,

      Please contact our dedicated multimedia support team for assistance with this.

      You can reach them on 0344 701 6202.


  7. Hi I have a Toyota Auris Hybrid 16 plate hatchback and when I try selecting iPod it’s not recognising or letting me play music off my phone as it once used to and Bluetooth audio says loading but never loads

    1. Hi Hamza,

      We’re sorry to hear that you are experiencing an issue with your multimedia system.

      Please contact our multimedia support team for assistance on 0344 701 6202.


  8. I recently bought a 2014 Toyota Yaris VVTSport. The media player keeps disconnecting when I’m driving. The screen says ‘Audio is off’ and I have to keep turning it on and reconnecting. It doesn’t matter if its USB or Bluetooth or sometimes even the radio. Sometimes it connects to my phone and shows a song as playing on the display both on my phone and the car but no sound comes out, I switch to the radio and sound comes out. When it does connect and play it will only do so for 10 seconds before switching itself off. I almost never manage to drive for more than 5 minutes without it happening and it is incredibly frustrating. Would appreciate some guidance.

  9. Hello Toyota,
    I have a 2018 Auris and the USB stick is connected to multimedia system. It starts automatically as soon as I start the engine. But sometimes, radio starts. Is there a configuration to start the radio first.

  10. Please help, I have an Auris hybrid 17 plate and while using the usb for music I can’t disable the “I’ve created a list of similar songs” button to be able to play all on random, it gives me a choice of 25, 50 or 100 instead.

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