Toyota Touch & Go – How to use sat-nav features

Toyota Touch & Go helps you get to your destination with only the push of a couple of buttons. In this video we show you how to get the most out of your sat-nav.

The blue arrow on the screen represents your Toyota and shows where it is on the map and which way it is facing.

To set your destination:
Press NAV
Enter the destination’s street name or postcode
The system will give you the option to choose from three routes – FAST, SHORT or ECOLOGICAL.
You also have the option to avoid motorways, toll roads, tunnels or ferries/car trains when you select AVOID.

Point of Interest search
One of the Touch & Go’s most useful features is the Point of Interest search. Banks, restaurants, petrol stations, schools, museums, coffee shops – there are over six million to choose from.

Press POI – Point of Interest

Follow the on-screen instructions to navigate to your point of interest.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

By Iain Reid


  1. I have a toyota yaris hybrid 1917
    I help with starting my.sat nav
    I have pressed my.destination and what appeared was words replacement add which one do I press
    Please and then go button

  2. Hi there, can you help – whenever I use the Sat Nav in my Toyota CHR, when it gives me the 3 route options (fast, short and Eco) it picks one on its own after only 2 or 3 seconds if I haven’t selected one myself, which often does not give me time to look at the options so I can pick the one I want myself. I then have to re input the destination and hope the next time it comes up, the 2 or 3 seconds is long enough for me to look again and try to pick one. Very annoying. Is there a way to stop this so I have time to look at options and select the one I want?

  3. Hi. I have this Toyota Hilux Invincible which I imported from UK to Kenya. The Touch and Go system is superb and works well except the Nav mode. Was wondering if you could assist me to activate the Nav mode. Thanks.

  4. Is it possible to search for a POI, specifically a golf club by name. A present all I seem to able to do is access POI/Golf clubs and I am offered clubs based on nearest geographical position from my location.
    I would like to search for clubs that are further away.
    Is this possible?

    1. Hi Martin,
      Thanks for your comment.
      Please check your Owner’s Manual for further assistance with this.

    2. Whenever I have two issues: when I click on a letter it shows another letter (above or lower). The second issue, when I try to type an adress, it autocomplete the address, does not allow me to complete it correctly

  5. Hello Mr/Mrs,
    I recently bought 2012 toyota auris hybrid. My navigation is not working when i pressed nav/map button it says system is not installed.
    What is the best solution?

    1. Hi Lynda, thanks for your question.

      Please provide a Vehicle Registration so that we can look into this for you.


    1. Hi Norma, thanks for your question.

      Please provide your Vehicle Registration so that we can look into this.


  6. Hi
    I tapped into my sat nav my destination, it gave me two options to choose from, I also knew a 3rd option which I only sort of knew to a certain extent, had faith that my sat nav would recalculate the route and knew this route would eventually join me to the end of where one of the routes was talking me, (wanting to avoid a M road and a major A road oh and the massive roundabouts as you come off of these routes), journey there went like a dream. coming back was a bit of a nightmare, simply because again it only gave me the two options but not the option I took going there, is there a way i can get it to remember the route I had taken so it would reverse it for me to go back on,

  7. When I try and use the maps via wireless just get a message that Software Not Supported on this version or similar to that effect. If I connect via USB lead, Google Maps work.

    Is this a design feature of lower end models, a software glitch or just the fact I have an older phone? Android Auto is installed and the green indicator on the interior light cluster shows the connection is good and the Toyota App is recording my journeys etc.

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