Toyota Touch & Go: how to play music via Bluetooth or a USB device

With Toyota Touch and Touch & Go it’s straightforward to play music via your Bluetooth device. You need first to pair your phone to the system.

The system will automatically recognise the device and start playing.

Toyota Touch and Toyota Touch & Go can connect to USB sticks, as long as they are 2.0 and above, and MP3 players.

Simply plug in the USB stick or MP3 player and the system will automatically recognise the device and will start to play the music on the device.

Regardless of whether you are connected via Bluetooth or through the USB port, if there is something specific you want to listen to:
You can search by Artist, or Album much like you would on an MP3 device.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

By Iain Reid


  1. Hello, sorry for newbie question but I really dont know how….

    I have USB disk (16GB, FAT32 formated) and there are 20 folders with mp3 music in them.
    The problem is, that I dont know how to browse between those folders, I can only go through every mp3, like its all mp2 in one folder….sortin by artist, album doesnt work for me because id3 tags are not sorted.
    I just want to be able to choose folder and than play its content.


  2. Hello Jurij
    Thanks for your post and we have run this past our technical team.
    There is detailed information in the handbook about this process but in order for us to provide this we would need to know which Toyota model you have and which unit you have in your car. Let us know and we will see what we can do to help you further.

    1. It is Auris TS Hybrid, 2013 with Touch & Go.
      I went trough whole manual and coul not find the information.
      Thank you for help.

  3. Hello Jurij
    Sorry for the delay but we did run this past our technical team again.
    They have advised that although folders can be placed on the USB stick the Touch & Go will not show the files in folders. If you wish to form albums or play lists etc you will need to apply data in the Media information (they are presuming this is what you mean by id3 tags), this is normally applied when the music is converted to a compressed format but can also be done manually using a media player on your computer. Hope this helps further and let us know how you get on.

  4. Hi
    I’ve just bought a 2012 Avensis and the only problem i have with it is it wont recognise a USB when i connect it be it a USB stick or an Ipod. Now, when i plug the Ipod in it will show as charging but no information will come up on the screen or give the option to press USB button.
    Thanks for your time

    1. Hi Mick. Thanks for getting in touch and sorry to that your having problems with your Avensis. We’re always very reluctant to offer any kind of online diagnosis or technical opinion without inspecting the car first hand. Our advice is, and always will be, to take it to the experts who are trained to offer the very best care, advice and repair. Having said that the most likely cause for the described symptoms is that the USB lead is connected into the wrong socket on the rear of the unit. This can happen if navigation is fitted. We suggest contacting your local Toyota dealer and arranging a time to get this fixed.

    1. Hi, thanks for getting in touch. Could we please have a few extra details so we can pass this onto our technical department in the New Year? Name of Toyota Model and the Multimedia system along with year of vehicle manufacturer. We’re not too sure what you mean by MP3 tag metadata info? Are you trying to download songs onto a USB? Many thanks.

  5. I have just purchased a new Auris Excel with Touch and Go. My mobile works fine via the bluetooth facility and I have also paired up my ipod nano 7th gen. Music plays but the track keeps skipping and then playing fast to catch up. I have seen online that others have the same problem and I have followed online advice and cancelled the Bluetooth pairing with my ipod and re-paired but the problem still occurs. The ipod plays fine on its own so I don’t think there is a problem with the ipod. I have tried placing the ipod in different positions but never more than 0.5m away from the dashboard. Help please.

    1. Hello Malcolm
      Thanks for your post.
      We had to run this past our technical team who have advised that there is different software on the some nano’s and early iPod Video’s which causes this issue to occur. (If you have access to another iPod you could try this and confirm that it works ok). Their recommendation is to
      try updating to the latest software version on both the iPod and car. If you are unsure as to the latest version then your dealer would be happy to check this further for you but perhaps try another iPod first and let us know how you get on.

  6. We have a 2015 Yaris, it doesn’t have the touch and go option but there is a USB port. I have tried plugging a 4gb usb stick loaded with mp3 files in but the head unit just searches it for ages then doesn’t do anything. Is there a particular setting, format type or usb stick type that I should be using?

    1. Hi Lee
      Thanks for your post.
      We have run this query past our technical team. You will need to check the format of the music you have downloaded on the stick, it needs to be WMA or MP3 files. It also needs to meet BIT rates and sampling frequencies which can be found in the owners handbook. Let us know how you get on but if you have any other questions please let us know.

      1. So where in my handbook does it tell me this? I have looked through it and no sign. It takes ages to read with many files on. Aygo Xcite Jan 2015

  7. Thanks for the reply. I will try converting MP3 to WMA and check the bit/smaple rates and let you know if I’m successful.

  8. No browse facility on Bluetooth. Everything was ok until I updated to 4.3.0L maps. I have a RAV4 with Touch & Go and an iPhone 5s with ios 8.2. I can play the music ok directly from the iPhone but all the screen says is track 1 of 1.


    1. Hi Steve, the latest iPhone update (8.2) removed the facility to do this via Bluetooth. The Browse function still works via USB, but unfortunately it’s down to Apple to create a fix on software 8.2 to allow this connection again. Sorry we couldn’t provide a more positive answer.

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