Toyota Touch 2: how to pair your phone for calls, music and internet

In this post, we explain how to pair your phone with Toyota’s Touch 2 multimedia system, and how it can then be used to make calls, stream music and access the internet.

The following video shows you how to do it, or you can follow the step-by-step instructions below.

Pairing your phone or mobile device

Pairing your mobile device to the Toyota Touch 2 multimedia or Touch 2 with Go navigation system is a quick and easy process.

First, make sure that your phone’s Bluetooth is switched on and the device is discoverable.

Now go to the ‘SET UP’ menu on your device and press the ‘CONNECTIVITY’ button.

Then press ‘BLUETOOTH’, and ‘SEARCH DEVICE’.

When your telephone is displayed on the Touch 2 system, select it and agree to connect on your handset. Some phones may require a passkey to be entered – simply follow the instructions on your phone’s screen.

Well done – your phone is now paired with your device for hands-free calling and as a source for streaming music.

Touch 2: How to connect to the internet

Connecting to the internet

To pair your phone for internet connection, first make sure that your phone’s ‘Personal Hot Spot’ is enabled.

Now return to the ‘SETUP’ page on your Toyota Touch 2 with Go navigation system, where you will see your phone listed.

Select your phone’s name and that’s it – your Touch 2 system is now successfully connected to the internet.

Many of the functions and content of your phone are now at your disposal. You can use your Touch 2 system to access your device’s music, browse contacts, make hands-free calls, and download apps from the MyToyota e-store. You can also purchase and download apps for your Touch 2 system online at MyToyota – find out more in our introduction to the MyToyota portal.

At MyToyota, you’ll also find a compatibility checker to discover which Touch 2 features are compatible with your particular phone.

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155 comments

  1. Recently had a map upgrade and since then I am unable to get my phone ringtone it says not available. I wouldn’t have thought it should have made a difference. Sometimes also unable to answer a call. Toughandgo GT86

    1. Hi there,
      Thank you for your post. We have spoken with our technical department for you and they have advised firstly, deleting your device from the paired devices and repairing this to the car. Secondly, they have advised resetting your phone. Hope this helps and if you have any other queries please let us know.

    1. This is a problem they are aware of, but have refused to put in a fix, the sat nav models are the only ones affected. The module in it turns off the Bluetooth function

  2. Hello Phil,
    Thank you for your post. We have spoken with our technical department and iPhone’s are unable to connect via Bluetooth to Toyota Touch and Go 2, however this can be connected via a USB lead. Hope this helps clarify and if you have any other questions please let us know.

    1. At £650 as an add on not connecting to the most popular smart phone on the market is unacceptable. When will this be rectified?

      1. Hello Simon,
        Thank you for your post. This is a known issue which we are working on to resolve. We are sorry for the inconvenience this many have caused. Many thanks.

  3. I have a touch 2 with go in 2015 avensis and an iphone 5s. The phone works fine when bluetoothed but I cannot seem to sync all of my contacts – there are always people missing on the car contacts list. I have tried deleting the phone and re-pairing several times and sometimes everyone from letter N onwards is missing and other times it appears everyone to letter W is there but apparently random individuals in between are missing. I have worked out that this difference is down to whether i have stored contacts by last name or first name on the phone, but each time contacts are missing. Is there a limit on the number of contacts which can be imported? I had no such problems on the previous
    2012 avensis with the same phone.

    1. Hi Ali,
      Thank you for your post. We have spoken with our technical department and they have advised deleting the Bluetooth pairing out of your both the phone and car. Manually resetting your phone and repairing this with your car. Hope this helps and if you have any other questions please let us know.

      1. Allen,
        The phone works perfectly well but if you mean music audio I haven’t tried that.

  4. I am afraid that made no difference. I am still missing all contacts from the letter N onwards.
    Also, it appears that contacts are only listed by last name not by first as I would prefer.
    Overall I would echo other comments in that I am not impressed with the Touch 2 with Go Nav. I honestly can’t see how it is an improvement over the old system.

    1. Hi Ali,
      Thank you for your reply. We are sorry to hear. We have spoken with our technical department again and they have suggested visiting your local Toyota Dealer who will be able to perform a hands on assessment and help with the issue. We have fed your comments back to our product department. Hope this helps a little further if you have any other questions please let us know.

  5. 2016 auris will not connect to Samsung S6 with 6.0.1 software, either by bluetooth or USB. On bluetoothouch touch system keeps rebooting. Be warned.

    1. Hi Les,
      Thank you for your post. We have spoken with our technical team and they have advised to visit your local Toyota Dealer asking them to try and pair the phone in an identical Auris. Assuming that your Auris has Touch 2 system, it has been tested and has been found to be compatible with Samsung Galaxy S6 running on version 5.0.2. However, it seems that software version 6.0.1 has not been tested yet. Your Local Toyota Dealer will be able to perform this simple test and this will reveal if there is an issue with the vehicle, or if it is a compatibility issue with the Galaxy S6 running on version 6.0.1. Hope this helps a bit further and if you have any other questions please let us know.

  6. Dear All,
    I have an issue in my stereo system.
    I organized my music on USB stick by folders, but I can’t see it this way on the stereo system. All the files appear in a different order.
    Why can’t I see it by folders? Many of the names appear as gibberish.
    I there any update that could be done to add “Hebrew” language?
    The software licensed under the GNU LESSER GENERAL PUBLIC LICENCE, Version 2.1

    1. Hi Slava,
      Thank you for your post. We have spoken with our technical team and we would advise adding in every detail for each song, such as, song title, artist, album name and file type. Hope this helps a little further and if you have any other questions please let us know.

  7. Is it possible to pair Touch2 and Go with 2 different mobiles – and if “Yes” how does it work?

    1. Hi Niels,
      Thank you for your post. We have spoken with our technical team and it is possible to pair 2 phones, however the car will only talk to 1 phone.
      i.e. you have phones A & B
      Phone A can be paired for Phone
      Phone B for Music and Internet
      You cannot pair phones A&B for phone at the same time.
      Hope this helps a little further and if you have any other questions please let us know.

  8. My iPhone won’t pair with my new auris business hybrid. It paired with my 2013 model which I just swapped

  9. Hi Mark,
    Thanks for your post. We would advise checking the Mirrorlink website: http://www.mirrorlink.com/phones. This will be able to advise you as to whether your phone is compatible. If it is compatible, we would suggest restarting your mobile device and try re-pairing it with the vehicle. Hope this helps and if you have any further questions please let us know. Many thanks.

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