In this post, we explain how to pair your phone with Toyota’s Touch 2 multimedia system, and how it can then be used to make calls, stream music and access the internet.
The following video shows you how to do it, or you can follow the step-by-step instructions below.
Pairing your phone or mobile device
Pairing your mobile device to the Toyota Touch 2 multimedia or Touch 2 with Go navigation system is a quick and easy process.
First, make sure that your phone’s Bluetooth is switched on and the device is discoverable.
Now go to the ‘SET UP’ menu on your device and press the ‘CONNECTIVITY’ button.
Then press ‘BLUETOOTH’, and ‘SEARCH DEVICE’.
When your telephone is displayed on the Touch 2 system, select it and agree to connect on your handset. Some phones may require a passkey to be entered – simply follow the instructions on your phone’s screen.
Well done – your phone is now paired with your device for hands-free calling and as a source for streaming music.

Connecting to the internet
To pair your phone for internet connection, first make sure that your phone’s ‘Personal Hot Spot’ is enabled.
Now return to the ‘SETUP’ page on your Toyota Touch 2 with Go navigation system, where you will see your phone listed.
Select your phone’s name and that’s it – your Touch 2 system is now successfully connected to the internet.
Many of the functions and content of your phone are now at your disposal. You can use your Touch 2 system to access your device’s music, browse contacts, make hands-free calls, and download apps from the MyToyota e-store. You can also purchase and download apps for your Touch 2 system online at MyToyota – find out more in our introduction to the MyToyota portal.
At MyToyota, you’ll also find a compatibility checker to discover which Touch 2 features are compatible with your particular phone.
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Why do I need to enter my phones hopspot internet password into the Toyota Corolla 2020 GR sport media system every time I get in the car this is so frustrating why won’t it save the password m.
Hi Nicholas, thanks for getting in touch.
We are sorry to hear you are experiencing these issues with your multimedia system.
Our Connectivity team are best placed to support you with this. The team can be contacted here: https://www.toyota.co.uk/help-centre/connectivity
Please let us know if you require any further information.
Thanks.
Hi I have a Toyota hilux i have a problem with Bluetooth not working connected but not working
Hi Sirwan, thanks for getting in touch.
Your local Toyota Centre would be best placed to take a closer look at this for you.
Thanks,
Toyota UK
Need Toyota help
I have a 2019 Prius plus, I want to get the software update to. Add CarPlay google ai says it’s possible yet when I go into the dealer they say it want, also it say 2019 model should have Carr play I am at a loss and don’t know what to do please help me
Hi Steve,
Thank you for getting in touch.
Unfortunately, your Prius Plus doesn’t come with Apple Car play and Android Auto from factory, it also cannot be retrofitted.
Sorry for any disappointment this may cause.
Is Toyota aware of the problems with the 12v battery on the Yaris hybrid….. 3 family members had to have new batteries. What is the guarantee period.
Good morning,
Thank you for getting in touch.
We are attentive to the situation which you have highlighted. To provide a bit of reassurance, less than 1% of our entire customer base encounters issues with their 12 volt Battery. All modern cars drain the 12v battery when they are switched off. This is due to the onboard electrical systems. If the 12v battery is not given a chance to recharge often enough, it will go flat. We pride ourselves on performance and reliability so to ensure there is a continuation and we live up to our own standards, we have introduced a higher performance battery for some of our models if and when needed. Read more here and pick up some tips that, if followed, can help ensure your Toyota remains in tip-top condition during an extended layoff: https://brnw.ch/21wDfeR