Toyota Touch & Go: How to pair your phone

Toyota Touch & Go multimedia system allows you to connect your car to your smartphone and access a host of features including hands-free calling and music streaming.

But just how easy is to pair your phone? In this post, and in the video above, we show you just that.

Pairing a device is simple. Whether you are using Toyota Touch or Toyota Touch & Go, the process is exactly the same.

Most mobiles these days have Bluetooth, but it’s worth checking which of the Toyota Touch or Touch & Go features are compatible with your particular phone before you begin. There’s a full list available on Toyota.co.uk

Press SET-UP
Then BLUETOOTH
Make sure Bluetooth is ON
Check your phone is in Discover Mode/Discoverable
Touch SEARCH FOR BLUETOOTH DEVICES
And when the system finds your phone, select it from the list
It will then ask you to accept the connection

If you want to change any of the settings
Press SET-UP
Then BLUETOOTH
Then PAIRED DEVICES
And then choose your device.

Touch & Go users can also connect to the internet. By choosing this option you are allowing your phone to be used as a modem, so you can make use of connected services.

Select CONNECT FOR INTERNET
Accept notification
Select your network provider

It’s a one-time set-up process for each mobile and you can have up to four devices connected at the same time.

Toyota Touch and Touch & Go How to videos:
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section

Toyota Touch 2 FAQ

By Iain Reid

110 comments

  1. Hi Margaret
    Thanks for your post.
    For your phone, you can use the following instructions,
    Press SET-UP
    Then BLUETOOTH
    Make sure Bluetooth is ON
    Check your phone is in Discover Mode/Discoverable
    Touch SEARCH FOR BLUETOOTH DEVICES
    And when the system finds your phone, select it from the list
    It will then ask you to accept the connection.
    With regard to the radio if you press the Presets button on the top of the screen then it should take you back to the stations already tuned. Hope this helps and let us know how you get on.

  2. I have tried this and after every restart of the car it reverts to being connected again. I have also deleted the phone pairing from unit and phone and tried reconnecting but it still reconnects following pairing… Help!!

    1. Hi Matt, thanks for getting in touch. Could you please provide us with a few more details? Are you trying to connect your phone or delete your phone from pairing? What make and model of phone do you have? Could we please have your Toyota Model and year of production? Many thanks.

  3. Hi Kerry
    I have a Rav 4 Invincible 2013 and an iPhone 5s.
    I have connected my iPhone and the media system in the car autoplays the streamed music from my phone whenever I start the car even if I last had the audio system off or was listening to another source such as DAB.
    I have deleted the pairing and deleted the paining on the phone but the vehicle seems to keep it in memory as when I reconnect so I can choose not to select “Connect for music” it already seems to know the phone and connects anyway. I even, after deleting the phone, deleted all personal data but it still reconnected the music when I reconnected the phone.
    The BT music always plays and the only way I can stop it is to either fiddle with the radio each time I start the car or not use BT at all, help!

    1. Hi Matt, thanks for getting back in touch. We are running this past our technical team, could you please confirm if your Toyota Touch Unit has the “Go” (navigation) element. Many thanks.

  4. Hi Matt, thank you for getting back to us. We’ll update our technical team and get back to you as soon as we can.

  5. Hi Matt, we’ve spoken with our technical department – there is a software update due soon which should fix the streaming problems. We recommend speaking with your local Toyota dealer: http://po.st/QNJejw so they can log this for you and call you once the update is available. We hope this helps!

  6. Hi can some please help me with connecting to a Nokia 301 to a 2015 Yaris? I can pair ok, and I can connect ok, but as soon as I turn the ignition off and on again, I end up only being able to connect for music, not phone. When I enter the menus to connect for phone too, I get a message saying unable to connect every time. The only way I can connect for phone again is to delete the paired device and start all over again. Highly frustrating. I have tried an iPhone and everything works as normal. It just won’t work properly with my Nokia 301. Any ideas? Are there compatibility issues with this phone?

    1. Hi Ollie, thank you for taking the time to contact us. You’re right – we’ve spoken with our technical department and unfortunately the Nokia 301 is not listed as a compatible phone on http://www.toyota-tech.eu. Sorry we couldn’t provide a more positive answer for you. To see the full list of compatible phones please visit: http://www.toyota-tech.eu.

  7. I can pair my phone (sony Z2) with bluetooth for media and phone calls, but it cannot connect for internet, how do I solve this?

  8. Hi Werner, thanks for getting in touch. We’ll need to check phone compatibility for you, please could we have the name of your Toyota model and it’s year of production (for example: reg is a 14 plate) along with the name of the multimedia unit – Toyota Touch (without Sat Nav) Toyota Touch and G0 (with SatNav).

  9. How can I disable the message that asks if I want to connect to the Internet? This message appears every time I start driving and I don’t want to connect to the Internet at all.

    I’ve tried disabling via the settings menu but an internet account just keeps reappearing.

    Thank you

    1. Hi Ricky. Apologies for the time it’s taken to get back to you, we had to refer this to our technical team. You can’t do this from the car. The car is seeing that the phone has its WiFi hotspot turned on, so automatically asks if you wish to connect. To fix this, make sure your WiFi hotspot is turned off on your phone. Depending on your phone’s operating system (iOS or Android, for example) the phone could automatically be attempting to share its internet connection when you pair with your car. To test this, unpair the phone from the car and delete the car’s profile from your Bluetooth settings. When you re-pair, it should ask what you want to share with the car. Hope this helps Ricky, give us a shout if it’s not solved the issue, though.

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