Toyota Touch & Go: how to make a call and access your phone book

Once you have paired a mobile device you can make calls via the touch screen or access the numbers stored in your phone.

Here’s our step-by-step guide to making calls through the Toyota Touch and Touch & Go system.

Press the PHONE icon button
Press PHONE BOOK tab
The select which of your contacts in your phone book you would like to call
To end the call, press END CALL

To call a new new number that is not in your address book follow these steps
Press the PHONE icon button
Enter the number on the touchscreen

To update Toyota Touch or Touch & Go with your latest contacts, follow these steps:

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

By Iain Reid


  1. I have a CHR purchased in late 2021. I have paired my iphone 12 successfully. Pressing the “phone” button on the screen shows my list of contacts. However when I use voice control I am informed the “the phone book is empty” which it clearly isn’t from the above. I have tried disconnecting and deleting the connection to the phone and re-pairing to no avail. Any suggestions as to how to resolve this issue?

  2. Android call not showing call has ended. Therefore difficulty in making or receiving next call without restarting car or phone.
    WGZ 2600. N Ireland UK. Feb ’22 purchase. New Yaris Hybrid.

  3. Goodday
    I had digital speed limit on my yaris but I checked other bits and lost the digital readout so how do I access it again.
    Also I seen my phone contacts in my digital read out but I don’t know how to accept or make hands free call as no button to press.
    Can u help please

    1. Hi David, thanks for your comment.

      It’d be best for your local Toyota Centre to take a look at this in person.


      Toyota UK

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