Toyota Touch & Go – How to send and receive a text message

Toyota Touch & Go enables you to send and receive text messages, but you will first have to check to see if your phone is compatible. All the details are on the Toyota website.

You should only create, read or reply to a text message when you are not driving.

To reply to a text message:
Press the PHONE icon
You can see if there are any new messages in your Inbox
To reply to a message press REPLY FREE TEXT
Or press REPLY TEMPLATE to use a message prepared earlier

To write a new text message:
Press the PHONE icon

The system has 10 pre-prepared template messages but can store up to 15.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

By Iain Reid


  1. Hi there. Just saw this and thought I’d ask a question. On my 66 plate yaris when a text message appeared on my screen I used to hear a small bleep which drew your attention to the message. On my 18 plate yaris the messages appear OK on the screen but no sound. Has something aye been disabled

      1. Hi I’ve just purchased a toyota chr 2019 excel I was wondering can you dictate a text message and send it I have samsung s20 fe

  2. Would like to make coment.I seen Camry that was silver on bottom and black on top and Georgia red inside,why don’t you jazz up your trucks sharp the that camry.your trucks are okay sharpen them .
    ..thank you carol smith.

  3. The text messaging part of my Jan 2016 Auris Excel Hybrid has stopped working.
    Inbox displays month and older messages only come up after about 10 minutes.
    Sent Items and Create New are both greyed out so are dead.
    No notifications + display of incoming messages.

    Phone seems OK and Internet seems OK, too.

    I’ve sent a message via “Contact us” but this route may be quicker
    Help required

    1. Hi Andrew,
      If you have contacted our Multimedia team, they would be best placed to assist you with this query.
      Please let us know if you have any further questions.

  4. I have a 2020 plate tyota pri plus I used to be with apple and was able to hear my messages and reply while driving. I have changed to samsung galaxy z flip3 and my partner was getting worried about ne has I wasn’t replying but the car wouldn’t let me reply is this an issue with in my phone or is it no longer possible to do also my phone book wo t download

  5. Hi there,
    I have a CHR 2022 and need to show me how to text. My Toyota is the very latest which has only one knob

    1. Hello
      I would really like to have a Toyota Hilux van, it is my dream in a way, but I don’t have the financial means to buy it, however, I wish success to Toyota and always move forward and be successful.

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