How to use the Toyota Touch and Touch & Go multimedia systems

The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.

We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.

If you want help registering your Toyota Touch system, please visit our customer portal.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.

966 comments

  1. Hi Sophie
    Thank you for you post. We have run this past our technical team and they believe it is the cars settings. Just to clarify what model Toyota do you have?

  2. Hi, I have a Rav 4 2012 with Touch &Go Plus and I like to know if there is a way to install a reverse camere on this multimedia unit.

    Thank you in advance!

    1. Hi Bogdan,
      Thank you for your post. We have passed this through our technical and accessory team and there is no accessory kit available to install a reversing camera. Hope this helps clarify and any other questions please let us know.

      1. Hi there I have a Hilux 2015 with tuch 2 sat nav but it can not find current location It thinks I’m somewhere in miles away
        Let me put a destination and I’m finds it But when I press calculate route it starts from somewhere Else

      2. Hi James,
        Thank you for your post. We have passed this to our technical department and will be in contact once we have an answer for you.
        Many thanks.

    2. Hi I have a 2015 Hilux with tuch 2 go
      That can not find my current location it thinks I’m some where else
      Can I reset it some how

  3. hi, I have recently purchased a 2013 yaris with touch and go. I can receive incoming calls but I am unable to receive or send text messages. the option announce incoming messages is greyed out. I have a htc desire c phone. what do I need to do to utilise the messaging system. thanks

    1. Hi Nicola,
      Thank you for your post. We have spoken with our technical team and they have advised that this function is not available. Hope this helps and if you have any other questions please let us know.

      1. Hi Nicola,
        Thank you for your post. We would advise visiting your local Toyota dealer who will be able to take a look at your cars system to see if an upgrade can be made available. Hope this helps and if you have any other questions please let us know.

  4. Hi, I’ve a 2016 Hilux Invincible, which keeps crashing my ipod classic, using the usb port. It needs resetting, then works fine for a length of time ,only to crash again.
    Any advice?
    Kev.

    1. Hi Kev. Thanks for getting in touch, and apologies for the delayed response. We recommend you pay your local Toyota dealer a visit, who can take a look at the system to see if everything is working as it should. We hope this helps.

    1. Hi Alison,
      Thank you for you post. The update which will be available for your Yaris can be found through the My Toyota portal. This will provide you with specific information about the latest update for your multimedia system. Hope this helps and if you have any other questions please let us know.

  5. Hi, I would like to know if it is (and if yes, how) possible do substitute the x-touch system with a traditional autoradio.

  6. Hi Rik,
    Thanks for your post. We would advise refraining from changing your x-touch system to an older, traditional, radio system as it will alter the vehicle specification. If you need any more advice or support, we would suggest contacting your local dealer so they can assist you further. You can find your nearest dealer here: https://www.toyota.co.uk/world-of-toyota/find-your-dealer.json Hope this helps. Many thanks.

  7. I’ve just bought a second hand 2014 Auris Hybrid with a Touch and Go system. I can pair my iPhone 6s plus with it for music and telephony but not internet.

    When I select “connect for internet” the screen says connecting for a minute or so then returns to the options screen withut connecting. (The connect for internet option is still there) sometimes i get a cannot connct message, but not always.

    I have tried with personal hotspot turned on and off on my iPhone but to no avail.

    What am I doing wrong?

  8. Hi Mark,
    Thanks for your post. We can confirm that the personal hotspot needs to be on in order for our system to connect with your phone and after speaking with our technical team we would advise making sure your system is updated to the latest version. If this doesn’t help, visiting your local dealer should assist you further in making sure your issue is resolved. You can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hope this helps. Many thanks.

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