The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.
We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.
If you want help registering your Toyota Touch system, please visit our customer portal.
Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.
Hi,
I’ve recently purchased a 2015 yaris. I have the basic touch 2 multimedia system installed (without sat nav).
Im unable to view text messages is this option available on my system, the phone I am using is Iphone 6.
Kind regards
Jo
Hi Jo
Thanks for your post.
We did check with our technical team who have advised that you should first check the settings on your phone which says “show notifications”. You also need to make sure that the phone is connected via Bluetooth (and not a cable) to the system. Hope this helps and let us know how you get on.
Hi there, I’ve just purchased a 2015 Yaris and spent hours downloading all my music onto a USB. When I put it in, it is only reading a small selection of the music. I’ve tried removing the stick and putting it back in but it still does not work. What is the problem please and how do I resolve it?
Hi Liz
Thanks for your post.
We have run this query past our technical team. You will need to check the format of the music you have downloaded on the stick, it needs to be WMA or MP3 files. It also needs to meet BIT rates and sampling frequencies which can be found in the owners handbook. Let us know how you get on but if you have any other questions please let us know.
Hi David. Thank you for the response. The “show notifications ” button worked but I only receive text messages to the car when I’m in the car. I cannot see any historic messages sent or received, is this correct?
Sorry next question. Am I able to view my email with the touch 2 with an iPhone 6? I’ve set up the online customer portal, I can see the email button but states “mobile device does not support access….”
Thanks Jo
Hi Jo
Thanks for your reply and we have run this past our technical team.
It is correct that you will only receive text messages to the car when you are in the car with your phone connected. With regard to your second question, this is also correct unfortunately, iPhones only have limited compatibility with SMS functions and email is not available.
Let us know if you have any other questions.
Hi
I have just purchased a 2012 Auris with the Touch & Go system. When I put in a CD (purchased rather than downloaded, and released within the last 2 years) it will no recognise any of the CD or track info. The same happens with music on my iPhone. How do I get it to recognise the info?
Hi Vicki
Thanks for your post and sorry for the delay in replying.
We did double check this with our technical team who confirmed that the reason is because CD’s do not carry any track information. This is different of course if music is played through an iPod (with a lead) as you will see this information on screen.
Hope this helps clarify but let us know if you have any other questions.
I have a new Yaris Hybrid with touch2 on it. How do I turn down or off the sat nav voice. its really loud.
Hi Mandy, thank you for taking the time to contact us. There are two ways you can change the sat nav gudience volume. 1) When the Navigation voice guide aids you with directions press the volume buttons on your steering wheel and this will adjust the sat nav voice volume. 2) Settings > General > Volume Controls there will then be an option for Voice Navigation. We hope this helps!
Hi Kerry,
Thanks for the quick response.
It was a hire car, so I don’t really have any other details I’m afraid. It just kept sending us down country lanes even on fastest mode when there were main roads available.
The satnav on my phone got us back to main roads and kept us on them, so they were an option.
Hi Matt, thanks for getting back to us. We’re sorry to hear you experienced difficulties while using the navigation system. Do let us know if this happens again while using a Toyota vehicle and we’ll send your query off to our technical department for you. Thanks again for getting in touch. Any questions let us know – we’re here to help!
Hi,
I recently bought a second hand Yaris (12 plate) with the standard Touch system, and I am extremely confused by the USB stick function. I uploaded some music on it, but the filing system that was on the car was completely different to how I had uploaded it on my computer. On the car all the folders were in one place and I couldn’t seem to have multiple album folders per artist. So I deleted some of the files in order to start again but when I put it back in the car I could still see the folders – it’s as if the car is reading an ‘archive’ folder that is on the USB stick that I can’t see when it is on my computer! This time it has also duplicated some of the tracks if I have renamed them. I don’t understand!
Many thanks
Hi Becky, thanks for getting in touch. We are running this past our technical team. In the meantime it may be worth checking the format you have used to download and save the songs against the recommendations in the owner handbook regarding playing music from a USB if this helps.
Hi Becky, we’ve spoken to our technical department, they recommend deleting and reformatting the USB stick. On the USB stick there will be a “Thumbs.db” hidden folder that has the file structure and contents. This will still be on the stick. Delete it – reformat to FAT32 and start again. We hope this helps.
Hi Everyone,
Could you let me know why I can’t connect my car to the internet using my iPhone 6 Plus. We have a new Yaris Hybrid and Touch 2 system?
I get connection failure.
Any ideas?
Thanks
Mitch
Hi Mitchel, sorry to hear you’re having problems with your iPhone and Touch 2 system. Could you please double check to see if your iPhones Personal Hotspot is turned on? Setting > Mobile> Personal Hotspot> On.
Hi Scott
Thanks for your post.
We appreciate your feedback. The head unit will shut down if the starter button is set to ACC. However if fully on (with green ready light appearing) then the engine will cut in as and when necessary to maintain the battery charge. With regard to the update, we launched the latest map updates at the end of April. There will soon be the facility to download this from the customer portal or your local dealer will be able to do this for you. Hope this helps and let us know if you have any other questions.
Hope this helps.