How to use the Toyota Touch and Touch & Go multimedia systems

The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.

We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.

If you want help registering your Toyota Touch system, please visit our customer portal.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.


  1. How hard do you have to press the touch screen please. Some of them work with a light touch, others nothing happens unless my husband presses his big thumb really hard.

    I bought a 2017 Yaris on Tuesday, is there something wrong with it?

    1. Hi Caro,
      If you believe something is wrong with your vehicle, we would recommend contacting your nearest Toyota Centre.
      They will be able to physically inspect your vehicle and provide any necessary repairs.

  2. 24th December 2022. I have just upgraded the interface of my 2016 Avensis Touch 2 and Go system to version 6.20.0L and it has indeed upgraded with the better visual display and new maps. However, whereas before the wired USB iPod connection to my iPhone 6S displayed on the Toyota display as a selectable USB iPod option, this is now greyed out. There’s information on the Toyota web sites about Bluetooth compatibility with older phones, but nothing about USB connections to the iPod/iPhone USB method. I hate the Bluetooth selection of tracks as it lists the complete 2000+ tracks in alpha order. The iPod version I have just lost when upgrading, at least clumped the list into A-C, D-F, etc etc groups and reduced the time to search for tracks way down the list. Pressing the down arrow several hundred times is just dopey.

    I know I could do my searches on the iPhone/iPod, but you cannot do that while driving as I leave the phone well out of temptation’s way!

    If I’m missing an obvious alternative, please let me know. And if it turns out I need an iPhone upgrade too, thanks!

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