https://www.youtube.com/watch?v=tNkg5wK3gZE
With Toyota Touch and Touch & Go it’s straightforward to play music via your Bluetooth device. You need first to pair your phone to the system.
Press MEDIA
Press SOURCE
Press BLUETOOTH
The system will automatically recognise the device and start playing.
Toyota Touch and Toyota Touch & Go can connect to USB sticks, as long as they are 2.0 and above, and MP3 players.
Simply plug in the USB stick or MP3 player and the system will automatically recognise the device and will start to play the music on the device.
Regardless of whether you are connected via Bluetooth or through the USB port, if there is something specific you want to listen to:
Press OPTIONS
Press BROWSE FOR MUSIC
You can search by Artist, or Album much like you would on an MP3 device.
Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car
By Iain Reid
I have a 2015 registered Auris Can I use a USB 2.5 inch drive to play music through car?
Hi Michael,
Sorry for the delay in response. We have spoken to our technical department and they have informed us that an 8GB memory stick is recommended for the systems. However, they can also advise talking to your local Toyota Centre as they will be able to help advise further. Hope this helps ๐
Hi
Since the new apple update (10.1.1) I have been unable to play music via USB. I have a 2014 Yaris with the basic touch system and an iPhone 6s.
The music still plays through Bluetooth without the browsing option. But now when I plug my device in I can see all the songs it lets me select but doesn’t play or starts to play the first song in my track list! The only way I can play songs is if I touch the device, can this be fixed it’s extremely annoying as it was working perfectly
Please help
Hi Jo,
Thanks for getting in touch. Have you tried un-pairing your device and re-pairing it?
Yes first thing I did
Hi Jo,
One of our technical team is investigating this. Once we hear back from them we will let you know! ๐
Hi Jo,
One of our technical team members tested this function on his own car (he also has the latest software and Apple update). He found that he could get lists of albums but could not however get a full list. We imagine the Apple software update has restricted this function. It may be something that comes with future bug fixes, however we have no information regarding future updates.
I just purchased Rav4 Hybrid and get a problem with playing music via USB:
The music stacks after let say 20-30 seconds after you start to use USB and than only car power off will reset the multimedia.
Files on USB are arranged as per all requirements (means MPEG1, no more than 255 files in one folder, etc)
What could be the problem?
… and of course I have tried different USB sticks.
Hi Vlad,
Thanks for getting in touch. We are under the impression there will be a software update to fix this issue. Please contact your local dealer for more information.
Hi Ella,
Thanks for your prompt replay.
I just contacted and visited local dealer in Riga, Latvia (WESS Motors)
Here is the outcome.
My USB`s (different kinds) are not playing on Rav4 (premium class) or in other words on Rav4 which is equipment with Navigation.
Same problem – USB stacks within 20-80 seconds. We have tried different Rav4 which are already in use (demo cars) and which are still brand new in stock.
At the same time, my USB`s are perfectly readable and playing without problems on Auris and even Rav4 which are NOT equipped with navigation. Multimedia performs very promptly and no any hanging of multimedia.
So, problem looks as fol: with installation of navigation on Touch & Go 2 system gets very slow….. and reading of USB with high capacity is problematic, or better to say impossible. Looks like operational memory (RAM) of multimedia system is very low.
FYI: My USB โ Kingston (16 Mb) – (FAT 32, consist of only 10 folders, files in each folder vary from 20 up to 170) totally 1270 files, capacity – 8.07 Gb and according to audio system manual it is within all requirements.
Local dealer replied that they will contact Toyota for above issue. Dealer checked all USB drives and has taken video of the problem as well. They are very surprised with such a problem on New Rav4 Hybrid.
By the way, same USB was perfectly running on Honda C-RV, Mercedes GLK, Skoda Oktavia.
Very disappointed ๏
We’re sorry to hear this, Vlad. We would advise staying in contact with your local dealer to make sure they help resolve your issues.
I have the same problem on a brand new RAV 4
I have a 62 plate Yaris and I’m having problems using my iPod via USB. It was working fine until December, but now it keeps crashing. I’ve swapped iPods (both of which work fine on their own) and cables. Same result. It plays for a few minutes – or sometimes just a few seconds – and then shuts down.
Any suggestions?
Hi Gary,
Thanks for getting in touch with us. We’re sorry to hear you’re having issues with your iPod connection. We are under the impression there will be a software update to fix this issue. Please contact your local dealer for more information.
Thanks
Maria
I have a Toyota CHR Excel and the Book does not detail any information about the USB connectivity – Does this play MP3 or does this have to be a certain spec to play?
Hi Adele,
This should play MP3. If you’re having issues, we’d have to recommend taking your C-HR to your local Toyota Centre to get it checked out. Many thanks.
I have just bought a 2014 Yaris Hybrid and had hoped to listen to my Audible Books App through the car speakers. I’ve had no luck via bluetooth and when connecting via IBSM socket, the IBSM option on the menu is greyed out and I can’t use it
Hi there,
Have you taken your car to a Toyota Centre so they can have a look at this issue? Many thanks.
Hi. I have just taken delivery of a CHR, I have absolutely no experience of the audio system and have yet to attempt operation as there seem to be so many negative comments about playing music from a different number of sources.
The manual for the vehicle has so many “if fitted /avalilable” provisos it becomes confusing, the online manual is over 700 pages long in total with the same “if fitted” cadvisors, both manuals are a catch all countries effort which I understand to some extent but it is not conducive to easy reading to be fair.
I want to keep it really simple and that seems to be through plugging in a USB with music files on it.
Can you please advise.
What apple products can I also use with the system and is ordinary android ok in addition to Apple phones or is there a conflict with any model.
What size GB or specific make of USB do you advise.
Under what particular format, whatever that is, do I put the music on the USB.
How do I use the USB once loaded with music under your advice as above.
ANY other information would be a great help.
I appreciate that there is a presumption of knowledge regarding computers, processes, USB etc., but PLEASE answer as if explaining to a child.
Although of a certain age, I gave up trying to keep up with electronics progress other than basics, a mistake, maybe, but there you are.
While I am on the site, after 3 days CHR ownership and a top of the range model, opening the rear hatch is a real weak point and I am amazed that it is not powered, it is very poor and disappointing.
I know Toyota were appealing to the younger market with the CHR but it would have been beneficial that they had considered us oldies who still appreciate modern design when they were incorporating things such as audio and door operation, I am afraid that the mind and body go downhill after 21 so, let us older owners get just a little bit of consideration.
Age is just a number but…
Regards and hope to hear back with something positive soon and, when Toyota do actually power the rear hatch door, can I get a freeze retro fit for bringing this point to their attention!
Hi Ian,
Thanks for getting in touch with us. Weโre happy to assist with your queries.
1. You can use a number of Apple and Android products with the Touch systems. To see which phones are compatible to connect and what they can be used for, follow this link (you will have to enter your vehicle, the operating system, which version of the software you have, phone model and the model type): https://www.toyota-europe.com/service-and-accessories/my-toyota/bluetooth-compatibility?_ga=2.68904593.1049749154.1494835643-177825566.1465892327.
2. Toyota vehicles donโt like USB sticks over 16GB. We would advise using 16GB or less memory stick.
3. Please make sure the music files are MP3. This is the best format.
4. Once youโve loaded the music files to your USB, plug this into your vehicle. You should be able to access the music straight from the USB. If you have SAT NAV then it should automatically loads up all the files from the memory stick. There should also be a USB option to select on the system.
Thanks for your feedback on the C-HR. We will pass this on to our product team.
We hope this information helps and if you need further assistance donโt hesitate to contact us.
I have a Yaris 2015 model and am using a 16G USB drive with mp3’s on it, however the car only seems to be able to recognize 255 tracks which is annoying as there is over 800 tracks on the stick. Any suggestions to solving this?
Hi Rebecca,
Thanks for getting in touch.
We’d advise contacting our Multimedia team directly as they’re in the best position to assist you further. You can contact them using this email address: multimedia@toyota.co.uk.
Thanks.
I have a 2014 Toyota Auris with Touch 2. How do I prevent auto play when I connect my phone via USB. Mainly I want to charge my phone and do not want it to automatically takeover what I am listening too, whether it be radio, CD or using SatNav. Surely there must be a disable function or it should ask if you want to play the USB rather than playing by default as soon as you connect.
Hi John,
Thanks for getting in touch. Unfortunately, there is no option to disable this particular feature on the Toyota Touch 2 with Go system. The audio/music automatically plays due to the information on the smartphone being sent to the car when connected via USB.
Depending on your smartphone:
It shows these options once you have connected a USB Lead to your vehicle from your smartphone –
1. Charge this Device
2. Supply Power to another Device
3. Transfer Files
4. Use Device as MIDI
Hope this helps.
Hi Ella, when you say depending on your smartphone, what phone do you mean ? – I have an iPhone 6s and get none of these options when i connect it via USB ?? – Also while i’m here, I have only just found out that you can’t charge your iPhone via the USB and have Bluetooth on at the same time ?? its either one or the other.. I don’t keep music on my phone i use prime music so i use the Bluetooth option, but on long journeys i have to charge my phone but it turns off the Bluetooth as soon as you plug in the usb ๐ – is this a bug or part of the Touch system ??? (I have a 2017 Yaris) thanks.
Hi Melanie,
Our technical team have advised the following:
“The car will automatically auto change to iPod when you connect the phone via USB – this is because regardless of what is on the phone, when the phone gets connected the phone tells the car – “hello I am an iPod listen to me” – this is how the car also knows to display the iPod screen instead of the standard USB screen. Unfortunately, this is an Apple feature and not handled by Toyota.
You should be able to use Bluetooth and charge at the same time, however the problem may be that you will have to manually operate the phone and then select Prime music as the phone will change over to iPod as the thing to play. Nothing to do with the vehicle, sadly the car is receiving information the iPhone which is causing the problem you’re facing.”
Our technical team did try this in a vehicle to see the issue you’re facing. The iPhone/iPod never automatically prompted music to play and there could possibly be an issue with the iPhone itself.
They paired an iPhone 7 to the vehicle and music was able to play via Bluetooth. They then connected the USB cable to the vehicle, but had to manually operate the phone and select Prime so it can play music via USB connection: this automatically stops the Bluetooth. The phone charged every time they connected via USB.
Hope this provides some clarity.
I am so incredibly frustrated and angry! Why has Toyota chosen not to recognize FOLDERS and playlists as you have organized them on your computer on a USB MP3 format? I have read the stream about this problem and it would seem the only way to do it is laborious and stupid with this โ.m3uโ process? I for the life of me can not see why they would have done this??? It’s like they let a work experience older person design the Touch and Go media system who had never played a MP3 in their life??? My car is a 2016 Avensis for your FYI. WHY WHY WHY Toyota???
Hi John,
Thank you for your comments and feedback, we’re very sorry you’re unhappy. We’ll feed this back to our technical team and advise them of your comments. Many thanks.
I fully agree with John. And I have a 2015 AURIS, but the situation is the same. It is a really good car, with a relly good sound equipment but you cannot find your folders.
John, I am frustrated by the same problem as you, with MP3s on USB devices, in my Auris Hybrid. In your July 14 post you mention reading a stream about this problem. Please can you you tell us where that is, because I’d like to read it too. Thanks…
John, you can disregard my earlier question, because I found the reply elsewhere in this ‘stream’ – I obviously misunderstood you at first. I now understand how the playlist system works, and I’ve just written a program which looks at album folders that contain MP3 tracks, in a USB device, and creates a .m3u file which lists all those albums and tracks, thus making a playlist. Shouldn’t be necessary though!
Here I go again (post number three)! I’ve discovered that my 2015 Auris doesn’t seem to recognize the .m3u playlist after all. Just seems to play music files as it finds them, not in the order given in the playlist I’d created. This is the only annoyance in what is otherwise a superb car.
Hi Andy,
Thank you for your comments. We’ve spoken to our multimedia team and we’d advise choosing the playlist from the browse music option as the car defaults to playing all tracks. Hope this helps.
Thank you ‘Toyota UK person’ for your reply and helpful advice. However, although what you suggest does give a partial solution (that is, Browse does eventually find the playlist name I’ve given to the file on the USB), but when the playlist is selected, all it does is list all the tracks, with no mention of which album they’re on (i.e. which folder they’re in), and it’s a real hassle having to scroll down to find the track/album I want. It’s only when you select a track and it starts playing, that the album name is shown beneath the track name. I think Toyota really need to invest some time and effort into designing a truly browsable (and I mean browsable by album or folder) and more informative USB music system, because it’s clear that many people have their USB music organised in this way. And hopefully it will be possible to upgrade existing systems on customers’ cars…
Thanks again.
Hi Andy,
We’ll pass your comments on to the Multimedia Team. Keep an eye on our blog and social media pages to look out for further updates. Many thanks.
Could you send me this program please?
Many thanks
Geoff
Sorry Geoff, but for a number of reasons – not least the fact that it still doesn’t work properly – I cannot make the program available to others. The time I spent on it, with limited success, does however justify Josie Wales’s comment ๐
you guys really need to get out more ๐
Dear John, you are lucky that your system can play music from usb because mine touch 2 system cannot even worse because by bluetooth also cannot stream music and nobody doesn’t care (my car is Prius plus 2016)
that is so true !!!!
toyota update the stupid system !!!
did u find any trick that can help ??