It’s easy to keep your Toyota Touch 2 with Go navigation system updated with the latest maps and software using the MyToyota customer portal.
In this video we show you how to update your Toyota Touch 2 system’s maps and software, and below you’ll also find step-by-step instructions.
To get started, you’ll need to log in to your personalised MyToyota area. If you’ve already registered, simply head to MyToyota and enter your email address and password. First time users will need to complete a simple registration process, which is explained in this step-by-step post.
Click on ‘e-Store’, and then scroll down to access the ‘Maps’ section to view available updates for your system. Select an update to get more information on your update.
Select the car to which the update applies, and click ‘Add to Basket’. If you haven’t yet linked your Toyota Touch 2 with Go system to your MyToyota account, the onscreen prompts will help you to do this.
View your basket by clicking ‘Basket’ from the menu at the top of the page. From here, you can proceed through the checkout process, entering your details and choosing the most convenient payment method – either credit card or PayPal.
With checkout complete, click on the ‘Purchases’ area to see your purchased map update and beside the map update are three icons.
To enable the map update you need to click on the KEY icon. You will be given a 16-digit activation key code. Please write this down or print it from the website using the print function.
The second icon will give you a set of instructions on how to download your maps, and the third icon is a link to the actual download. Please download the ZIP file, expand it on your computer or laptop, and save it to a blank USB stick.
Now take the USB stick and the 16-digit activation key and go to your car.
Plug in the USB and follow the onscreen instructions.
You can also update the software of your Toyota Touch 2 system following a similar process. You will not, however, require a 16-digit activation code for software updates. View available updates in the ‘Software Updates’ section of the MyToyota e-Store.
I have a 2015 prius+ with T&G 1.7.5H, there is any way to update to 2.x?
Hi there,
Thank you for getting in touch with us. It would be possible to update the Touch and Go system, but we’d advise going to your local dealer. You can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hope this helps.
Hi, I have just purchased a 2015 Verso, I want to upgrade the Touch 2 Go system, it has version 4.3.1L at present, and i am unsure of which item to purchase from the E Store to upgrade the software to the latest version, i believe the software upgrade was released in 2016 and is a lot nicer to use, i talked to a toyota dealer but they did not know what i was talking about, hopefully you can help, Thank You
Hi David,
Thanks for getting in touch and we’re very sorry your local Toyota Centre couldn’t help. Have you registered your Device ID to MyToyota? We would recommend this as the first step.
Hello, we just bought a Toyota Yaris 2017 with a Touch 2 system. When we’re trying to use the Nav function it says that it is unavailable. Do we have to pay extra to get it? Thank you.
Hi Claudia,
Thanks for getting in touch and sorry for the delay. The navigation is an accessory so you would have to go to your local dealer to get it installed. You can find your closest dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hope this helps.
Hi ,
I have version 2.8.4H – is there possibility to update it ?
On your page i see that for familly MM11 navibox there is update only for version 2.12.5H
Hi Piotr,
Thanks for getting in touch. There is an option to update the multimedia system. You can do it through My Toyota or visit your local dealership. You can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hope this helps.
Hi, where can I download toyota touch and go toolbox for mac? Is there a way how to get update if I have mac?
Hi Peter,
Thanks for getting in touch. Unfortunately, to perform the map update through the Toyota Toolbox you will have to use a Windows PC as updates cannot be done on Apple Mac computers. Thanks.
A Mac can use Windows, including Windows 10. Every Mac has a built-in program called Boot Camp that lets you install Windows on your machine. I’ve done this to update the sat nav.
I tried to update my maps via the Toyota portal and it has ruined my Touch&Go, which I will have to replace at vast expense. Toyota will not even reply to my emails about it. Don’t do it!
Hi Robert,
Thank you for your comment. Our multimedia team are waiting for a follow up email after your visit to a local dealership. As soon as they have this information they will be able to update you on the situation. We’re sorry for the delay. Many thanks.
Hello there
I have a question for you
I have a 2014 RAV4 that has the 3.3.0L program version.
Can I upgrade directly to the 6.10.0WL ?
This is the newest for my NAVI according to the my.toyota webpage
I have downloaded and unpacked it to 3 different USB pens. But only get the autentification failed message when I try to install ??
Any help would be apreciated
This is the ID for my infotainment system: @KfJV4cxjnrTmm2G@x33Rg8212
Sincerly
Ole Kristian
Hi Ole,
Thanks for getting in touch. We’ve passed your contact details on to our Multimedia team and they will contact you shortly. Many thanks.
Hi I purchased a brand new Avensis last Jul 2017…do i need to pay for a map update?
Hi Gerry,
Thanks for getting in touch. Your vehicle has been supplied with a 3 year MapCare entitlement, you’ll have free map updates for three years from the original date of purchase of the vehicle. To update the vehicle, you’ll need to create a My Toyota profile, register your vehicle and Touch 2 with Go system, claim your free update key, download the software to a USB stick and insert it into your vehicle. Hope this helps.
I have a UK 2017 CHR with Map 2016v2 on a Touch2. I have logged in to MyToyota to get a maps update as I believe I have 3 years worth of free updates but the only options I have are to purchase the latest maps. Could you let me know how to get the free updates?
Hi Galahad,
Thanks for getting in touch. We’d advise contacting our Multimedia team directly. You can contact them using this email address: multimedia@toyota.co.uk. Thanks.