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Toyota Touch 2 – how to update maps and software

By Toyota Blog
Toyota Touch 2

It’s easy to keep your Toyota Touch 2 with Go navigation system updated with the latest maps and software using the MyToyota customer portal.

In this video we show you how to update your Toyota Touch 2 system’s maps and software, and below you’ll also find step-by-step instructions.

To get started, you’ll need to log in to your personalised MyToyota area. If you’ve already registered, simply head to MyToyota and enter your email address and password. First time users will need to complete a simple registration process, which is explained in this step-by-step post.

Click on ‘e-Store’, and then scroll down to access the ‘Maps’ section to view available updates for your system. Select an update to get more information on your update.

Select the car to which the update applies, and click ‘Add to Basket’. If you haven’t yet linked your Toyota Touch 2 with Go system to your MyToyota account, the onscreen prompts will help you to do this.

View your basket by clicking ‘Basket’ from the menu at the top of the page. From here, you can proceed through the checkout process, entering your details and choosing the most convenient payment method – either credit card or PayPal.

With checkout complete, click on the ‘Purchases’ area to see your purchased map update and beside the map update are three icons.

To enable the map update you need to click on the KEY icon. You will be given a 16-digit activation key code. Please write this down or print it from the website using the print function.

The second icon will give you a set of instructions on how to download your maps, and the third icon is a link to the actual download. Please download the ZIP file, expand it on your computer or laptop, and save it to a blank USB stick.

Now take the USB stick and the 16-digit activation key and go to your car.

Plug in the USB and follow the onscreen instructions.

You can also update the software of your Toyota Touch 2 system following a similar process. You will not, however, require a 16-digit activation code for software updates. View available updates in the ‘Software Updates’ section of the MyToyota e-Store.

475 comments

  2. After 3 years of regular update (3 years subscription bought in 2019) today I realized that there is new software and maps version, so I bought it from e-store. After downloading and unzipping to USB I run standard installation procedure. All was OK till installation process moved to step 6 out of 7 (Navigation installation). This step failed asking for USB removal and system reset. After USB removal seems software is updated to latest version (6.20.0WL), but I am sure maps are not updated (update failed at the beginning of the process). When I try to restart installation, I can see message:
    Oops! Navigation database update of version 6.20.0WL has failed due to an error:
    Error text: Update not valid for this device.
    Please remove the USB device to restart the system.

    Please let me know if there is any way to force same software version reinstallation?

    Reply

  3. Hi,

    I have 2019 Camry I’m wondering if I can update the infotainment system to the latest one, which can give me Apple car play and android.
    Not sure if Toyota offer this if they do offer it’s free or they charge for the update.
    Please update if you can suggest something

    Reply

      1. Is it not just software update to work ?? Everything appears to be very similar to the newer models of camry.

      2. Hi Aleem,

        Technological limitations mean that the Apple CarPlay/Android Auto retrofit is incompatible with certain vehicles.

        Thanks.

  4. How do I updatemy touch 2 sat nav for 2017 auris. Out of date about 3 years. Can I do this for free. Do I need to connect to the Internet directly, or can I do this by phone. Can I get this done for free. Or a toyota dealer but will they charge

    Reply

  5. Hi, I have downloaded a system update and maps to a USB for my 69 reg Prius Plus. However when plugging in the USB nothing happens – the info I read when downloading said it will automatically install once the unzipped files are added to the stick and it it plugged in. Any advice?

    Reply

  7. Good afternoon i have a 2014 landcruiser the screen is very delayed and cant seem to update, Snows have looked and said its not warranty tue car is less than 10 yrs and has 98000 is this correct. Thanks

    Reply

    1. Hi Neville, thanks for your question.

      Please provide your Vehicle Registration so that we can look into this.

      Thanks.

      Reply

  9. Further to my comment re km and mph Oct 2022 C-HR I have gone through thre process and altered from km to miles but has not altered. Am I missing something?

    Reply

  10. Hello Sir, I recently bought pre-owned Toyota Auris Petrol Hybrid 1.8 VVT from
    Authorised dealer in UK.Car is manufactured inn2014 and registered in 2015. I have same question that how can I connect my Google or maps navigation?
    I have connected Bluetooth but for some reason when I start google map, neither I can see on screen nor hear google navigation on speaker?
    Not sure what I am missing? Please help

    Reply

    1. Hi Mark, thanks for your question.

      Congratulations on your Approved Used Auris!

      Please provide a Vehicle Registration so that we can look into this.

      Thanks.

      Reply

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