Toyota Touch & Go: How to pair your phone

Toyota Touch & Go multimedia system allows you to connect your car to your smartphone and access a host of features including hands-free calling and music streaming.

But just how easy is to pair your phone? In this post, and in the video above, we show you just that.

Pairing a device is simple. Whether you are using Toyota Touch or Toyota Touch & Go, the process is exactly the same.

Most mobiles these days have Bluetooth, but it’s worth checking which of the Toyota Touch or Touch & Go features are compatible with your particular phone before you begin. There’s a full list available on Toyota.co.uk

Press SET-UP
Then BLUETOOTH
Make sure Bluetooth is ON
Check your phone is in Discover Mode/Discoverable
Touch SEARCH FOR BLUETOOTH DEVICES
And when the system finds your phone, select it from the list
It will then ask you to accept the connection

If you want to change any of the settings
Press SET-UP
Then BLUETOOTH
Then PAIRED DEVICES
And then choose your device.

Touch & Go users can also connect to the internet. By choosing this option you are allowing your phone to be used as a modem, so you can make use of connected services.

Select CONNECT FOR INTERNET
Accept notification
Select your network provider

It’s a one-time set-up process for each mobile and you can have up to four devices connected at the same time.

Toyota Touch and Touch & Go How to videos:
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section

Toyota Touch 2 FAQ

By Iain Reid

110 comments

  1. Hi Mark, thanks for getting in touch. Sorry to hear you’re having problems with your mapping system. We recommend contacting the map provider with your feedback as you can share your input through the Map Reporter program. You’ll need to create an account via this link: http://po.st/Np9XUj. We will also mention this to our technical team too. We hope this helps!

  2. Since I changed phone from iPhone 4s to HTC one m8 iv noticed I can no longer browse songs on the head unit. Also I can’t find any apps that work with the mirror link, can anyone tell me where I’m going wrong?

  3. hi managed to pair my moto g to auris handsfree but cant sync contacts. checked list of phones and it says compatiable phone

    1. Hi Robin
      Thanks for your post.
      We had to run this past our technical team who have advised that you try checking out that the contacts are saved to the phone not the sim card, then try deleting and repairing the phone. Hope this helps and Let us know how you get on.

  4. My Medion P4502 smart phone will pair with my Touch & Go (2014 Avensis) but connection fails every time. This phone pairs and connects to other cars and bluetooth devices. Also my previous phone Sony Xperia Ray paired and connected to my Avensis no problem. The compatabilty listing does not show a picture of my device nor mention my phone. Can you help ?

    1. Hello Michael
      Thanks for your post.
      We have run your query past our technical team. They have advised that Medion phones are not on the compatibility list so while they cannot confirm if the phone should work or not, the loss of pairing may well be due to a compatibility issue. They have recommended that you delete the Bluetooth pairing out of the phone and car, either remove the battery from the phone (if possible) or carry out a full reset. Then re-pair the phone to the car. This may help resolve but let us know how you get on.

      1. Hello Marcin,
        Thank you for your post. We have spoken with our technical team who have rechecked this issue and they have advised that Medion phones are not on the compatibility list. Therefore we advise deleting the Bluetooth pairing out of both the phone and car, and then repair this.
        If you are still having issues your local Toyota dealer will be able to take a look at this and provide a hands on demonstration.
        Hope this helps a little further and if you have any more questions please let us know.

  5. Hi
    I paired my Nokia Lumia with my 2012 Auris for phone, but when I paired it for music I lost the phone connection; I paired it again for phone and lost the music. Is there a way to Bluetooth my phone for both music and phone?

    Many thanks

  6. Hi Keith. When connecting your phone via bluetooth it should automatically select both phone and music. If you press setup, bluetooth then paired device list you should be able to select which functions you want to use. If you are still having problems try completely deleting the pairing from the car and phone and re-pairing as demonstrated in the video. Let us know if that doesn’t work. Thanks.

    1. Thanks Matt
      Almost there: I can now listen to music and receive calls, but can’t make calls. I just get the Welcome message when I press the voice button. Still, at least I can hear my music and the wife can track me down!
      Many thanks for your help.
      Keith

  7. hi Martin my wife has just bought a uses 2012 yaris the phone was connected by dealer and worked fine for few days then she lost connection. We can’t locate screen which has ‘bluetooth on’ button can you help please. Also she’s lost the nice radio ‘touch station screen’ and now has to tune for stations manually. Any advice please.

  8. Help please; I’ve had 3 year old Yaris for 2 wks & phone was paired fine. That disappeared on Fri & I can’t work out how to re set it. Also, Touch screen radio has gone! Any ideas? m

    1. Hi Margaret
      Thanks for your post.
      Sorry to hear about your phone but if you follow the instructions from this post then you should be able to re-pair this. As a reminder they are;
      Press SET-UP
      Then BLUETOOTH
      Make sure Bluetooth is ON
      Check your phone is in Discover Mode/Discoverable
      Touch SEARCH FOR BLUETOOTH DEVICES
      And when the system finds your phone, select it from the list
      It will then ask you to accept the connection
      Hope this helps.

      1. Hi Margaret, could we please have the name of your Toyota model and it’s year of production (for example: reg is a 14 plate) so we can pass this over to our technical department? Many thanks.

      2. Thanks, Margaret. We’ll pass this information over to the technical department- we’ll get back to you on Tuesday. Have a great weekend!

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