The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.
We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.
If you want help registering your Toyota Touch system, please visit our customer portal.
Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.
Is there any chance of a Mac version of Touch and Go Toolbox ? The lack of Mac version is not sending a good customer service message to the large number of Toyota drivers worlwide who own Macs. For us, the only solution for updates is getting access to a third party PC or buying and installing Windows on the Mac – clumsy and/or costly options.
Hi Tony
Thanks for your post.
We have brought this to the attention of the product team. Unfortunately there are no plans currently to include Mac but we do take on board your comments.
Why have a customer help line when you as company don’t listen to your customers, just fob people off with standard relies
I have a touch and go system on my 2012 yaris.
I am trying to register it so that I can update the maps but when I go on your web site and start the process it asks me for my country and gives me choices. unfortunately the UK is not one of the choices so what do you suggest I do?
Regards
Geoff Fox
Hi Geoff
Thanks for your post.
Sorry to hear of the difficulty you are having with registering. Are you registering via our website (www.toyota.co.uk), clicking on Touch & Go at the bottom and then how to register your system?
Let us know.
Yes
Hi Geoff
We have just checked and reached the following registration screen where is does show the UK.
https://customerportal.toyota-europe.com/login/index.html#registration
To get to this point we clicked on the box “Register & manage your Touch Multimedia system
http://www.toyota.co.uk/owners-info/touch-and-go
Once we got to the login screen we clicked on “Don’t have an account yet? Register here.
This then took us through to the screen from the top link.
Hope this helps but let us know how you get on.
Thanks Dave
It was a problem with internet explorer. Once I tried with Google chrome everything workedg
I purchased a SW4 2013 in Brazil. managed to get just about everything on the multimedia system to read in English, apart from the sat nav. it doesn’t give an option for English, only Portuguese.
Is there any way to change the language to English ??
Hi Kenny
Thanks for your post.
Not so easy for us to reply on this one as we do not have the technical specifications for cars in your market (we look after the UK only). Have you tried contacting the Toyota distributor in Brazil? They may be able to offer so further help and advice on this.
Hi David
The Toyota dealer in Brazil was my first port of call on this issue, however all they tried to do was sell me a new multimedia system at over $2000. All I need to know is if I changed the GPS memory card which is inserted at the bottom R’H corner of the unit with a memory card that has Brazil maps and the option of English language would that work ? or is the GPS language installed within the multi media unit itself ???
Hi Kenny
Thanks for your post. This is not a system our tech team recognise so it does make it harder to confirm. For the UK market the language is in the multimedia unit itself and map updates are downloaded via USB sticks into the car. Other option would be whether your local dealer would let you check this if they have a memory card from a later vehicle?
Hope this helps.
Hi I have a 2013 hilux with the newest spec head unit. I have install t-link and can use all of the features except display SMS and e-mails. I have tried setting it up with no luck. Is there an issue or certain way that this has to be done
Hi Luke
Thanks for your post.
We need to know what phone you have and whether this is on the compatibility list?
IPhone can read SMS if “show notifications” is on within the bluetooth settings on the iphone, but emails and text are not.
Hope this helps.
Hi David. Yes my phone is an iphone. Turning the notification on in Bluetooth setting worked a treat thanks. So with iPhones u cannot get e-mails on the screen at all? Is that right?
Hi Luke
Thanks for your reply.
Yes that is the case, emails cannot appear on the screen. Let us know if you have any other questions.
I’ve got a Yaris and have set up bluetooth and successfully paired it with my phone (Samsun Galaxy S4). However, in the phonebook the contacts display by surname order. Having been born in the second half of the 20th century, I would like to display them bu first name as they are in my other paired devices. Is there a way of doing this?
Hi Rob
Thanks for your post.
Sadly this is not configurable as it will always be last name first (only way round it would be to reverse the names when saving them on your phone).
Thanks for your reply. I suppose I’ll just have to live with it. So didn’t the late 20th Century happen to Toyota?!
If you look around various on-line car forums for bluetooth problems, you will find this is not isolated to Toyota by any means.
From an online BMW forum you might be interested to read the following:
“The sort sequence for the telephone book depends on both the mobile device and the vehicle equipment. Some mobile devices do not distinguish between first names and last names: Both names are entered into one text field; in many mobile devices, a comma or semi-colon determines which part is interpreted as the first name or last name. This applies in particular to entries on the SIM card as well.
Some mobile devices provide an option for setting the sort sequence – however, this may not necessarily be taken into account when the telephone book is transferred via the Bluetooth® connection. In current vehicles with the relevant equipment, it is possible to set the sorting sequence in the Control Display.
You will find further information in the operating manual for your vehicle and at http://www.bmw.com/bluetooth“
Sorry about this Rob.
Swapping the surname/christian name seems the only way round this.
I have a 2014 GT86 (what a drive) and my T&G will not recognise my ipod classic (about 4 years old). The cable is fine and the ipod works perfectly. So any ideas?
Hi Chris
Thanks for your post.
There is a compatibility issue which occurred with the ipod video classic and we suspect this is why you have experienced this problem. You can double check this if you have access to another ipod for example. (The phone compatibility list will also confirm). The software was changed on later ipods and it was only that model which had an issue. Glad you like your GT86 and let us know how you get on.
Is there going to be any update to make the iPhone 4s compatible with touch and go so it can read texts?
Hi Mike
Thanks for your post.
You can amend so that texts appear on the screen (but they will not have audible read out).
Go to your phone select settings
Click on Bluetooth
Choose the car Touch & Go and click on the i
Choose show notifications.
Hope this helps and let us know how you get on.
I have a Blackberry 9810 which was successfully tethered to my Prius Touch and Go when O2 was my provider. However I have since changed to TalkTalk who advise tethering functionality is not possible with this phone as O/S 7 – although newer Blackberry phones using O/S 10.
Could any other users, or Toyota, confirm this as I am considering upgrading to the Z10 but don’t want to go to the expense if I will still not be able to fully utilise the system.
The phone function e.g. hands off, phone book etc. still works Bluetooth but not other facilities such as the weather app or sending destinations via the server (perhaps I will just have to use the USB instead).
Also does anybody know the enabling APN etc. for TalkTalk i.e. equivalent to O2’s UserName: o2wap; Provider password (cannot remember it but am sure generic and was provided on here); APN: wap.o2.co.uk
Thank you in anticipation.
Richard,
I don’t have a Blackberry or talktalk, but I understand the APN = mobile.talktalk.co.uk and the username and password both = wap (either that, or maybe = blank)
Many thanks Dave W I will record the information for whenever I upgrade, so disappointed that TalkTalk and Blackberry O/S 7 does not provide the same functionality as when with o2. No fault of Toyota in this case, though tried connecting phone via car USB in hope but connecting this way is not provisioned, which would have been a work around.
Kind regards.
Hi Richard
Thanks for your post.
Have checked this with our tech team and Blackberry are different to most other phones in that each network have their own protocols and lock out various features and functions. For example some companies can switch off data transfer, tethering etc as a group policy for all devices on their account. Your phone provider should be able to activate tethering as it is possible on Blackberry however it is not configurable by the end user and must be done by whichever phone company owns the account. This is down the policy of the phone company itself rather than the phone. Hope this helps.