How to use the Toyota Touch and Touch & Go multimedia systems

The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.

We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.

If you want help registering your Toyota Touch system, please visit our customer portal.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.

966 comments

  1. Hello Alan
    Thanks for your post
    We have run this past our technical team. They have advised that you delete the history from the phone and then when it is connected to the car next it will delete from the audio. Hope this helps and let us know how you get on.

    1. Hello David. Ref cannot delete call history from my car. I have delete everything from my phone but it makes no difference to the cars call history. The call history in my car will not go. There is nothing in the Bluetooth manual on how to delete it and the Dealership does not even know. Surely it can all be DELETED somehow.

      1. Hi Alan. Please try completely deleting/forgetting the bluetooth pairing from the the car’s system and from the phone itself. Once you reconnect the via bluetooth the Touch and Go system should have reset to reflect your phone’s call history. Give that a go and let us know how you get on. Thanks.

  2. Hi, I have a Toyota Yaris (2013) and just wondered whether there’s any way of cancelling a route on the sat nav if you decide you no longer need it. I can’t find any way to switch it off once I’ve programmed a route! Many thanks

  3. Hello Mr Randall
    Thanks for your post.
    If you press the Options button on the satnav screen you will see a Stop Guidance heading which will stop the navigation if you press this.
    Hope this helps and let us know if you have any other questions.

  4. I have a galaxy s5 and it’s paired Ok with the Toyota touch and go but when I use phone I can’t hear who I am calling but they can hear me why?

    1. Hello Kim
      Thanks for your post.
      We did run this past our technical team who were not sure on this one. They did suggest to try using another phone to see whether the phone or car is a problem. Otherwise you will need to stop by your local Toyota dealer for further help and advice.

  5. I have recently purchased a Toyota Avensis Estate on a 2010 plate, with in built sat nav. I have tried with no success to try to find out to operate Speed Camera notification either visually or audible. Any ideas?

  6. Hello Eric
    Thanks for you post.
    We double checked this with the technical team who have advised that we did not have the speed camera notification facility at that time. Sorry to disappoint but hope this helps clarify.

    1. Hello Mark
      Thanks for your post and we do apologise for the delay.
      We are just double checking the response with our European office regarding the change in specification with the removal or the rear reversing lines. We will reply again as soon as possible.

  7. I have a 2013 Yaris with Touch and Go sat Nav. The sat nav keeps taking me down country roads when there is a A road that will get me there quicker. I have tried Fast, Slow and Eco but the eco is even worse. Any suggestions?

    1. Hi Julie
      Thanks for your post.
      There can sometimes be anomalies with the routes chosen and ultimately they will just pick a route from point A to point B. It is difficult for us to comment why this should be the case particularly if you choose the fast option and there is no difference in route in terms of mileage? Is the A road you are referring to relatively new for example? Another suggestion might be to stop by your local dealer who could perhaps try this on another car with Touch & Go. The last option could potentially be a satnav upgrade to your system and your dealer could take you through this and the cost involved.
      We do not know the specific details but hope this helps a bit and let us know how you get on or if you need any further help.

      1. I had the same issue with the routes offered in a 14 reg Rav 4. I had to use the satnav in my phone to get back to roads with exotic features like markings. It was great fun with a car sick pre-schooler as I’m sure you can imagine.

        This happened any time there was an awful option for the route, it wasn’t a one off thing.

      2. Hi Matt, sorry to hear you’re having trouble with the RAV4 navigation system. Could you please provide us with a few more details so we can look into this further for you? Many thanks

      3. Hi Kerry, did you have any success in resolving the use of minor roads issue? We have the same and are always being taken off grid so no longer use the car sat Nav.
        Tom

  8. I have a 2013 Yaris with touch & go, up until recently I could use the advance search option on the sat nave (via Google) the system is paired to an iPhone 4s. However on trying to search the other day I got the error message ‘unable to connect’ I have tried to set up the phone again via Settings for Internet without success – it tries but after about a minute it times out. The only change made has been to instal the iPhone operating system updates to version 8+ I have unpaired and re-paired the phone without success .bluetooth is on and the system recognises my phone as a paired device.

  9. I recently bought an Auris and had a SatNav installed. I think it is a Touch and Go, but nobody told me! Map is EUL 20131028 software 2.9.4L. Is this the latest map? Is it Touch and Go?
    It will not recognise Ipod Touch 1 or two or Mini Ipad 1 and the USB port seems dead-it wont charge anything. Agent seems bewildered. Any help will be appreciated. The car is great but the SatNav is driving me nuts. I won’t tell you all my trials and tribulations.
    By the way, it is not only the O,o,0 which cause confusion on the system id. Look out for upper case I, lower case L and 1. You need eyes like a hawk.

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