The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.
We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.
If you want help registering your Toyota Touch system, please visit our customer portal.
Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.
Cannot pair new mobile phone to vehicle’s Bluetooth.
I have a Toyota Prius (bought March 2012) with built-in Touch and Go for satnav.
I now cannot pair my new mobile phone Motorola Moto G. Did the obvious – find Bluetooth devices and got a list of other people’s phones but not mine.
Bluetooth is set to “On” on the phone. Is there something I am not doing ?
If I dont succeed should I take it into the dealer ?
Suddenly the media playing via Bluetooth to my iPhone 4 iOS 8 is very very quiet. It is ok for phone calls. What am I doing wrong. I have a gt86.
Hi Paul
Thanks for your post.
We have run this past our tech team. They have advised, to try deleting the pairing from the phone and car and then repair them. They also mentioned that if this issue has occurred since the iPhone updated to iOS 8 it may also be worthwhile carrying out the latest phone update too. Hope this helps and let us know how you get on.
Help! On my Yaris Touch and Go system I have a call stuck on screen which will not go. I have disconnected blue tooth on both phone and system. I have removed contact from my address book and refreshed. I have also disconnected the battery all to no avail. It is stopping me from accepting calls from my steering wheel or accessing my phone book etc on the screen even though if I call or receive a call while stationery using my phone it comes through the blue tooth system. What do you suggest I can do?
Hi Sally, sorry to hear you’re experiencing problems with your Touch and Go system. We’ve sent your comments onto our technical department. We’ll get back to you asap!
I got my Toyota Auris Hybrid with Toyota Touch and Go, do you know if you have any issues with iOS8? When I do a call tt’s disconnecting the audio is being disconnected after 4 seconds, but the call will still be active on the phone. Anyone experiencing anything like this?
Hi Davide
Thanks for your post.
We have passed this information to our technical team. We have received some similar feedback but cannot comment about the phone software. Was the phone being used on this system prior to the software upgrade and was it operating ok? We will keep you posted on any further comments from our technical team.
Thanks!
Actually the problem was solved by turing off and on my phone! Working without any problems!
Thanks a lot!
Davide
Hi I’ve had my Toyota Yaris about 3 months and I love it, but I’m experiencing problems with the media system when playing my iPod. The system frequently switches itself off and when I turn it back on it loses the playlist and need to go through the browse again.
I know someone else experiencing the same problem but before booking it in, I wondered if there was anything I could do myself which might rectify this issue. I bought a new cable to connect the iPod incase it was faulty but it’s still happening.
Hi Stella, we are aware of some technical problems when using an iPod classic as the software is different in this version. Not sure if you are using this particular model, but if you are then unfortunately then this could account for the problems you are experiencing. Your Touch and Go unit should remember what it was playing last – unless the ipod has run out of battery/crashed, etc. Our technical team recommend updating the software on your iPod to see if this helps? Many thanks.
I have the same problem as a user below.
“On my Yaris Touch and Go system I have a call stuck on screen which will not go. I have disconnected blue tooth on both phone and system. I have removed contact from my address book and refreshed. I have also disconnected the battery all to no avail. It is stopping me from accepting calls from my steering wheel or accessing my phone book etc on the screen even though if I call or receive a call while stationery using my phone it comes through the blue tooth system. ”
What do you suggest I can do
Hello Alan
Thanks for post and sorry for the delay in getting in touch.
We have had to run this query past our tech team. They have suggested that if you have tried deleting the pairing from the phone and the Touch and go, try switching the phone off and on or resetting and then repairing and if this hasn’t worked then they do have to suggest that you take your car to year nearest Toyota dealer.
I have solved the problem by deleting the car from my phone Bluetooth, then turning off my phone. I then turned my phone back on and rediscovered it on the car system and connected.
I have a Yaris built in sat nav which I love. However the telephone has frozen and just says ‘ trying to connect’ and I cannot get rid of it and this blocks me using the sat nav screen. Any ideas please?
Hi Margaret
Thanks for your post.
We have run this past our technical team who have recommended that you go to the settings menu and delete the pairing. (settings – Bluetooth – paired devices – delete). Then try re-pairing the phone again.
Hope this helps and let us know how you get on.
Can you please tell me how I delete the call history on my Yaris 2011. I have studied the manual and even my Toyota main dealer has tried with no success.
Hi, I have Touch & Go in my yaris. But when I press the sat nav button, it says not installed??
Hi Lucy
Thanks for your post.
We have two systems Toyota Touch (just multimedia screen) and Toyota Touch & Go (this includes satnav). If the car was purchased new with Satnav then you would also have a version number which you can find under settings, system info. If no version is listed then it does not sound like satnav has been fitted to the car. The simplest solution would be to stop by your local Toyota dealer who could check this while you wait and if it is not installed then they can advise the cost involved to upgrade this for you.
Hope this helps but let us know if you have any other questions.
I have a similar problem. My 2012 invincible has touch and go, the Sat nav and phone has worked perfectly until the last couple of months. Sometimes it works fine but most of the time it suds system not installed and when this happen the phone does not work either. Any ideas?