How to use the Toyota Touch and Touch & Go multimedia systems

The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.

We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.

If you want help registering your Toyota Touch system, please visit our customer portal.

Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car

Touch and Go FAQs

Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.

966 comments

  1. I have just taken delivery of new Yaris Excel. The speed camera warning ‘beep’ & voice speed limit warnings are both very loud – how can I turn the volume down for these items please?

  2. Hi A Eley
    Thanks for your post.
    Speed camera prompts, navigation prompts and speed limits are controlled by the sat nav volume and there are two ways you can change this. The
    easiest (when a destination has been programmed) is to press the ear icon on the screen and the decrease the volume using the steering wheel controls. You can also adjust the volume via the settings menu of the system.
    Hope this helps.

  3. Hi There

    I picked up my Hilux SR5 a coupla days ago.

    Now when I connect my ipod classic to it, the ipod seems to freeze after 5 songs, not to sure as to what is going on? Maybe someone could shed some light on the matter???

  4. Hi Sean
    Thanks for your post and sorry for the delay in replying.
    We did run this past our technical team who suspect that is down to a compatibility issue which only affects the iPod Classic as we have experienced this in the past. If you try another iPod (not a classic) and this works ok then it will be this issue which is causing this.
    Hope this helps and let us know how you get on.

  5. Hi,
    few weeks ago i swapped my Avensis T27 T4 2010 for new model Excel and i have to say that car is, as usually with Toyotas, absolutelly brilliant piece of engeneering. Unfortunatelly new sat-nav system Touch and Go Plus is really big disapointment.
    First unpleasant surprice was when i started the engine up and wanted to make call and use sat nav. I was nearly outside my friends house and system was still loading maps and waiting for bluetooth. Then i was looking for my friends number in contact list, but from some reason my car decided to sort names by surnames and not first names like i use in my phone. Then i couldnt find speed call menu, which was so usefull in my old Avensis etc,
    I like new gadgets and love to play with new settings etc.but honestly, i would preffer to have back the old system which didnt keep my eyes of the road for so long 🙁

  6. Hi William. Thanks for your comment. Can you let us know the age of your current RAV4 and what system you currently have installed? Thanks

  7. Hello Marek
    Thanks for your post.
    Great to hear about your new Avensis and that you are pleased with your car. With regard to your concerns regarding the satnav operation, we have run these past our technical team for you. Firstly they have confirmed that the boot-up time will take slightly longer than the previous system you used. With regard to the phone book, the order can’t be changed unfortunately as this is due to the way the information is passed between the phone and the Touch & Go. However you can register up to 200 numbers which are accessed through the “Stored” tab in the contacts section. Information on this can be found in the owners manual under “Basic information before operation” then “Registering a entry”.
    Hope this helps clarify but let us know how you get on.

  8. 2013 Toyota Avensis with original Touch and Go system.

    Trying to connect an HTC Desire 310 and it pairs ok but does not connect automatically nor manually to either phone or music.

    Comes up with ‘Connection Failed’

    HTC S/W and Touch S/W have been upgraded to latest versions and still no success.

    The HTC works fine on the latest Touch 2 system.

    The Avensis Touch & Go system works fine with my old Blackberry and with my iPhone5

    Any idea how to get this to work with HTC Desire 310?

    Thanks

    1. Hello Avensis User
      Thanks for your post and we have run this past the technical team.
      They have advised that this phone is not on the compatibility list. We can ask our European office to test this phone for the future but this would explain why you are seeing this error message. Here is the link to check phone compatibility. http://www.toyota-europe.com/service-and-accessories/my-toyota/bluetooth-compatibility.json
      Sorry for the disappointing reply but hope this helps clarify. Let us know if you have any other questions.

  9. Just picked up new Yaris Sport with Toyota Touch 2 with Go fitted. Sat Nav cannot find current location in UK, it seems to be stuck in Germany? In settings for Current Location it does not show any Latitude, Longitude, Satellites or Altitude information as shown in the owners user guide book?

    1. Hi Mike
      Thanks for your post and sorry to hear about the issue with the satnav on your Yaris Sport.
      We had a quick word with our tech team who advise that you will need to pop back to your local dealer so they can double check the setup for you. They suspect that it may be as simple as checking the antenna is properly connected.
      Please let us know how you get on though and hope this helps.

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