The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.
We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.
If you want help registering your Toyota Touch system, please visit our customer portal.
Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.
i have Toyota 2011 HIlux Pick UP. but i can’t use my TNS510. at first start up with battery connection the dispaly shows “program can not be read please consult the dealer”. when i go to the dealer they told me i have to have DVD to activate & inform me they can’t do it. would you any one please tell me what to do or give me the DVD to download. Help me please!!!!!!!!!!!!!!!!!!!!!!.
Hi Mengistu,
Thanks for your post.
We have passed this by our technical team and it sounds as if your SD card may be missing. This can be found in the front of the display unit and houses the map data. If an SD card is not present, we recommend contacting your local Dealer again who will be able to source and order the most up to date SD card through Toyota Parts.
Hope this helps.
yes sure there is no SDS card inside. but how can I use my TNS510 for FM, music and USB till I order the card . rectifying the error saying “Program can not be read please consult the dealer”. your fast response will enjoy me on my journey.
Here we go again on Holiday on Isle of Lewis and Harris , FIVE of the roads ( B Type according to OS ) I have been on are not coming up on the Sat Nav, and twice the system states unable to work as system not installed, does this means once you leave the main land of Scotland the system gives up navigating your to your required destination.
Once again this system fitted to your cars, is NOT fit for purpose what a shame it, it ruins your company name as
Hi Martin,
We understand you have been contacted through the Toyota UK Facebook page regarding this.
Many thanks.
My ’63 plate Verso SatNav doesnt recognise RG5 as being Reading. It tries to send me to Rochester, Kent.
Hi Dave,
Thanks for your post and we’re sorry to hear this.
Would it be possible for you to check which map and software version you are running?
Also, is the destination recognised as Reading but you are directed to Rochester? Or is Reading simply not found when searching RG5?
Once we have these details we can pass them onto our technical team who can look into this for you.
We look forward to hearing back from you.
dear thank you for your replay. yes sure that i had no any SDS card in TNS510. i know i have to buy it.dear how can i use my TNS 510 for FM radio,Music rectifying the problem saying ” program can not be read please consult the dealer” to enjoy my Hilux pick up till i order the card.
Hi Mengistu,
Unfortunately the SD card operates the whole system and it will not turn on until it is installed. As a result you will be unable to use the FM radio functionality until the SD card is replaced.
Hope this helps.
We picked up our new Rav 4 last week and headed for France. The sat nav guided us to a French farmers farmyard some 200 Km from the location we had entered although it informed us we had arrived. As the farmer pointed out his Peugeot sat nav works fine. We tried another three locations close to the original but the nav kept telling us we were only a few kilometres away rather than the 200 we were. At this point I gave up and went back to the good old paper maps. It appears the system needs calibrating as she thinks she is miles away from where she really is. Our six previous cars have all had built in sat navs that have worked well on our trips abroad. We are here now for five weeks with a faulty nav, how can I recalabrate it?.
Hi Edwin,
Thanks for your post and apologies for the inconvenience caused.
We have passed this by our technical team who have found it very difficult to diagnose the problem online. It does however sound as if there could be an update available, although this depends on which software your car is currently running. The best thing we can recommend would be to visit your local Dealer in France who will be happy to look into this for you. They can be found using this link: http://po.st/u1nWwB
Hope this helps.
Have a new Avensis which works great but would like some advice on using the telephone with ‘touch & go’ Bluetooth. My problem is that I can’t seem to get the manual keypad back on screen after a call is made, for instance when an automated business system requests the caller to press a number to be correctly directed or to use the keypad when listening to messages – press 3 to delete etc.
Hi Chris,
Thanks for your post and sorry to hear you are having trouble with your Touch & Go system.
In order to display the manual keypad during a call, you simply need to select the “DMF tones” option whilst on the call.
Hope this helps.
Can you let me know how to delete text messages stored on touch and go 2 screen on avensis 2014 model?
Thanks
Hi Paul,
Just as a quick update. Our technical team are currently looking into this for you and we will be back in touch as soon as we have a definitive answer.
Hi Paul,
Apologies for the delayed response.
We have heard back from our technical team who have confirmed that unfortunately text messages cannot be deleted through the Touch & Go 2 system, texts can only be deleted through the phone.
Hope this helps.
Hello
Today buyed a new phone Acer liquid E2 , can’t connect to my new auris touring sports …
With new Samsuns Galaxy S4 no problems …
What can i do now ?
Hi Dmitri,
Thanks for your post.
Unfortunately this phone has not been tested, so there is a possibility that it will not connect. Other Acer phones are compatible, so it may be worth checking with your phone supplier who will know if the connection capability is the same as their other models.
Sorry we couldn’t be of further assistance.
Searched yesterday about this phone and toyota …. Doesnt connect :((( im not the only one … Hope toyota or acer make update :(((
Hello
Still searching for issue for bleutooth problem acer liquid e2 and touch and go …
What is the latest version for touch and go ? i have 2.8.4H , today found version 2.8.5H .
I wait for the update , please confirm what is the latest version .
In advance thanks !
Hello
i have corolla 2014 with touch2 and go but i need to upgrade to touch 2 with go plus and they told me it is not available for corolla at EU ! can any one please tell me why even they are the same size, the different only i need is voice recognition please help