The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.
We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.
If you want help registering your Toyota Touch system, please visit our customer portal.
Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.
A free upgrade when the new system comes out? I think you’re living in cloud cuckoo land – These extortionists even charge you for (trying) to fix the bugs in the existing system. I’m not sure why all the dissatisfied customers don’t launch a class action against these scoundrels. I’m sure once this travesty is escalated outside the confines of this blog the Toyota big wigs will soon have a change of heart.
David,
If you’re having an issue with your system, you are always best placed to directly contact Toyota to discuss. If you’d like to further your comments may we ask that you do so with our Customer Relations team as they are in a position to assist you and investigate your comments further. Please find their contact details here: http://ow.ly/rXgV6.
Many thanks.
I have just fitted a satnav unit to my touch and go in my yaris from a donor vehicle. All works fine but my current geo location (inside a bodyshop in Manchester) is not showing correct. It is still showing the geo location where the unit was removed from the donor vehicle (in london). Am I right in thinking that once I take the car out of the bodyshop and start driving it, it will adjust by itself once the gps signals get to it?? Or will I have to take it to toyota for a reset??
Hello,
Driving this vehicle should reset the position, assuming there are no other issues. It may take about 20 mins driving to reset.
We do hope this helps, many thanks.
I have a plug in prius and had anticipated an excellent product from the IT support. The Sat Nav functioned reasonably well initially, but was obviously out of date: much of central Birmingham did not exist!
However, it is a more insistent glitch that troubles me: it constantly over reports accidents closing motor ways. I have travelled on the roads which are not closed.
I therefore decided that I should install a new version. I asked for this to happen at the 20,000 mile service, but the service agents said that they could not do this. I therefore followed the on line instructions, only to find as mentioned previously that the toolbox does not work on a Mac. Furthermore, neither of the standard usb memory sticks that I use worked in the car!
How do I resolve this? It clearly is not fit for purpose and consequently I should be able to have it mended by you, or have my money back.
Hello,
The service centre will be able to update your system. The traffic report function relies on information transmitted by external suppliers and like radio station traffic reports can’t always be 100% up to date. If you are trying to carry out a map update you will need a minimum of an 8GB USB stick formatted to FAT 32. For USB audio, the stick needs to be formatted to FAT 32 and the media on the stick needs to be in the compatible formats listed in their owners manual.
We hope this helps, Merry Christmas.
Hi, I own an Auris with Touch&Go, just registered last week, and unfortunately it is not working with my Ipod nano 2nd gen. When plugged in the usb port, the device is not recognised by the system, which does not allow to select it in the source menu. The USB port seems to work properly, I’ve tried playing music form a USB stick and it worked just fine. I’ve also tried connecting the Ipod with two different cables, both apple original and working perfectly with other devices, with no success.
Do you know if there is any known incompatibility with the nano 2G model, and if there is any plan to fix it?
Hi Max
Thanks for your post.
Having checked this, the 2nd generation iPod is not listed as compatible in the owners manual so there must be a compatibility issue of some kind. It may be worth checking whether your iPod is on the latest software version.
Hope this helps.
Hi Toyota,
Just a quick check. Is it true I can’t browse folders on my USB with the Touch and Go plus? If so is it possible to change it myself or am I at the mercy/goodwill of Toyota to change in the next firmware update? It’s just so much quicker to search for that one song.
Best,
Peter
Hi Peter
Thanks for your post.
Have quickly run this past our technical team. They are not completely understanding your query as they want to check why would you want to search for a folder when you can search for the artist and title? Tracks are ordered by artist, album and title using the properties stored in the track information. If you want to link music into a “playlist” then you can change the track information using a media player on your computer.
Hope this helps but let us know.
Hi Toyota,
I have just got a GT86 with Touch and Go, my question relates to receiving and sending txt messages, I can receive txts but unable to send/reply. I only use this function once stationary, it appears to send, doesn’t give any error messages but the text never arrives, im using an Android 4.3 phone.
many thanks
Nick
Hi Nick
Thanks for your post. We will check your phone but we might need to know which version of Touch & Go you have.
In order to do this you can follow these instructions:
1, Press the setup hard button.
2, Touch General on the screen.
3, Scroll to the bottom.
4, Select System information.
The date in the map ID isn’t the release date, it is assigned to the map data during the development process. For Guidance the latest versions launched to our network, versions EUL20130409 (Touch & Go) and EUH20130409 (Touch & Go+) were released to centres on 26th August 2013.
Hope this helps.
Hi Nick
We do need to know exact model of phone as well.
I have the same problem as Nick, can recieve txt msg but not send/reply.
I have EUH20130409 (Touch & Go+) and mobile is Samsung Galaxy S4 ver. 4.3
Hi David Crouch,
Ref Tough & GO rx/sending text messages, I have checked the MAP ID and it is EUL20130409, I have a HTC One running Android 4.3.
I have also noticed that sometimes it wont read the sent messages, It just display no messages?. It appears to be “hit and miss” with the text system?.
Hope you can help
cheers
Nick
Hi @ David Crouch: can you please update me on the status of my original post (24/12/13), According to your phone compatibility list my phone is compatible with the touch & go system, my android version is 4.3 which could be the issue. Will there be a software update to the T&G system to ensure it is fully compatible with the new versions of Android?
Cheers
Nick
Hi Nick
Thanks for your post.
We do apologise for the delay on this and have checked this further with our technical dept. We have checked the compatibility list and phones with the same Android version vary with SMS compatibility. Have you tried deleting the pairing out of the phone and the Touch & Go and repairing this? Let us know how you get on with this. Bluetooth, it is a RF signal like wi-fi, remote controls etc so it is open to external interference which could cause intermittent operation. No news yet regarding T&G updates to be compatible with new versions of Android but re-checking this for you.
I’m not sure what else we can suggest.
I have an Avensis and would like to know if the system can searched to recall the last journey even if the sat nav was not used to get there.
So in essence can the system even when not used in guidance mode record where I have been and then this information recalled?
Hi John
Thanks for your post.
You cannot recall the last journey if satnav was not used. Not sure how old your Avensis is but some systems did have a route trace facility which would trace the journey you have undertaken.
Hope this helps.
My USB is not forwarding to the next song when playing in my 2014 Toyota Carola radio. it was working great then simply stopped as I press the next or track button the same song repeats. I can only change or forward songs by the select button not the forward button. Is there something I may have did that blocks the tracks from forwarding?
Hi John
Thanks for your post.
We suspect that you are not in the UK as we no longer sell the Corolla in our market. We would recommend that you contact the distributor for your country if you are outside the UK as they will have the full tech specs and details for your model.
Hope this helps.
Hey my name is Marco and my stepdad Toyota is 1986 Runner 5 speed Manuel won’t drive foward or reverse it will turn on but not move what can be the problem??
Hi Marco,
This is very difficult to diagnose online as sounds like you’ll need first hand advice. As such, we recommend speaking with your nearest Toyota Dealer as they’ll be able to help and discuss a best course of action. Please find yours here: http://www.toyota.co.uk/find-a-dealer. Many thanks and we very much hope that the problem is sorted soon.
Kind regards.
I’ ve got a Toyota rav4 2005 5 door, this car has a sat nav in it, but it does not have a map disc in it, so now I can’t listen to music or the radio on the go, can anyone help me?
Hi Mridul
Thanks for your post.
Have checked this with technical but we cannot explain why this should be the case. We would recommend that you get in touch with your nearest Toyota dealer to check your car for you. You can use the dealer locater on http://www.toyota.co.uk if you are not sure where they are located.
Hope this helps.