The Toyota Touch multimedia system features a 6.1-inch touch screen and a rear-view camera. To this, Toyota Touch & Go adds full map satellite navigation, advanced Bluetooth® connectivity for hands-free calling and music streaming, Google® Local Search, real-time traffic updates, safety camera warnings, text messaging and a host of other connected services. In short, it provides everything you need on the go.
We’ve produced a series of how-to videos, each of which guides you through a different feature of Toyota Touch and Touch & Go.
If you want help registering your Toyota Touch system, please visit our customer portal.
Toyota Touch and Touch & Go How to videos:
How to pair your phone
How to make a call and access your phone book
How to play music via Bluetooth or a USB device
How to register your Touch & Go system
How to send and receive a text message
How to use sat-nav features
How to carry out an online search
How to send directions to your car
Toyota Touch 2
Got a question about the new Toyota Touch 2 system – being rolled out across various Toyota models in 2014 – then take a look at our dedicated Touch 2 section by clicking the link below.
Hello!
We just bought a brand new Toyota Yaris 2013 and though it has a Toyota Touch system, I’m not sure if it has maps and all the other functions standard. Do I need to pay separately for them or are those included with every new car? I can’t check, since our car is not yet delivered :-).
Chris
Hi Chris
Thanks for your post.
Good to hear about your new Yaris. Just to clarify Toyota Touch does not include sat nav, you need to have Toyota Touch & Go for this. If you talk to your dealer they will be able to discuss upgrading the system for you.
Hope this helps.
Why does it take so long to add a trip via Touch and Go Customer Portal?
I have recently, at different times, added and saved an intended destination but it takes around 24 hours before added to the list and therefore available to send to the car – by which time both trips had been completed!
Hi Richard
Thanks for your post.
Have just run your query past our technical team. The trip should be available straight as they have just tried this on their own account. They have recommended double checking the FAQ section on the customer portal which is accessed via the question mark in the top right of the screen. Please let us know how you get on as happy to help further.
The more I look at my new Touch and Go Plus the more I’m disappointed. The system is not totally integrated – the sat-nav, radio, and other features are independent products boxed together and do not inter-operate with each other fully. The voice recognition system is does not function properly for at least 5 minutes – if your lucky and then it is flaky. The integration of this system is a joke – shame on Toyota.
My dealership has very little product knowledge of the Touch and Go Plus system. They look to me like ungifted amateurs when I have asked about the system performance. The User documentation is practically non-existent. They were unable to carryout any comparative tests so that we could look at my systems performance against another – very disappointed with the hassle received.
Toyota what has happened to your credibility for high-class electronic equipment specifications.
Hi Lawrence
Thanks for your post and feedback on Touch & Go.
We are sorry to learn of your disappointment and would be happy to help you regarding any specific questions you may have regarding the system operation if you want to send them through to us. We can also put you in touch with a member of our customer service team if you wanted to speak to someone directly about this. In the meantime we will be running your comments past our product team responsible for Touch & Go.
I have a 2011 Toyota AvensisTR2 est. (no owners hand book) What system, Toyota Touch or Touch and Go does my vehicle use?
Hello James
To help identify your system, Toyota Touch is just a multimedia system whereas Touch & Go adds full map navigation, Bluetooth (and other features) to this. Toyota Touch & Go Plus adds more features including the voice recognition function. It is possible to upgrade your system (depending what you have) so we would recommend taking your car yo your local Toyota dealer who would be able to confirm the specification for you and advise you of your options.
Hope this helps.
Dear David,
What planet are the Technical Team on? The FAQs are absolutely no help to my query!
I certainly would have expected my “New Trip” to be instantly available once it is “Saved” but it is not. I have tried logging in and out several times to no avail as it just does not appear until many, many hours later e.g. up to 24 hours as mentioned. Absolutely no use as cannot be sent to my car until it is listed.
As mentioned by Lawrence Tucker the Touch & Go is very disappointing in its functionality and should be much better from such a company as Toyota. I recently drove an Audi car and its similar system was far superior. There is so much potential available from a properly working system.
Hi Richard
Thanks for your post and sorry that the FAQs have not helped.
We can put you in touch with our customer relations team if it helps in terms of taking this matter further? They would work with your local dealer to help get this matter resolved. I have attached a link for the contact page http://bit.ly/bO71f4 but let us know.
have a 2011 hilux D4D, and my audio systen goes ON and OFF continuously…. willl work for 5min or so and then shut off??? has any one ex[ierenced these type off issues
Hello Simon
Thanks for your post.
Have quickly run this past our technical team who cannot recall any similar experiences and have recommended taking your vehicle to your nearest Toyota dealer for them to have a look at this for you. This link will help with location. http://bit.ly/16WmR5P
Can someone please tell me what the latest update version available
Hello John
Thanks for the post. The latest versions are as follows,
EUL20130409 with software version 2.8.4L For Touch & Go
EUH20130409 with software version 2.8.4H For Touch & Go +
If you could like to check which version you have you can follow the following instructions:
1, Press the setup hard button.
2, Touch General on the screen.
3, Scroll to the bottom.
4, Select System information.
The date in the map ID isn’t the release date, it is assigned to the map data during the development process. For Guidance the latest versions launched to our network, versions EUL20130409 (Touch & Go) and EUH20130409 (Touch & Go+) were released to centres on 26th August 2013.
Hope this helps.
Hi
could anyone please tell me how to set Toyota Touch and Go such that when my phone (Blackberry Q10) connects via bluetooth for calls it DOES NOT also automatically connect for music, hijack the audio and start streaming music from my phone when I am listening to radio? I was unable to figure out how to do that.
Of course I figured in Setup/Bluetooth/Paired devices I can disconnect phone for music manually, but Touch and Go does not remember this setting and next time I turn on the car it connects for music again…
Any help would be greatly appreciated…
Thanks!
Ondrej
Hello Ondrej
Thanks for your post.
This is due to a compatibility issue with the phone and there isn’t currently a way to stop it defaulting to Bluetooth audio. We are however working on a countermeasure with our European office but no news at this stage unfortunately.
Hi I have just bought 2007 toyota aygo automatic 38000 miles on lovely car but it seems to struggle at picking up speed when I drive. I have to really push down on gas at times to get the right speed. As I have had no problems with other automatics I have drove with 1.0 engine.
Hello Miriam
Thanks for your post.
Sorry to hear about your car and we would recommend getting in touch with your local dealer for them to check this out for you. If you click on this link it will help find your nearest one. http://bit.ly/16WmR5P
Hope this helps.
Hi David,
You said …”In the meantime we will be running your comments past our product team responsible for Touch & Go”.
When you receive their feedback regarding my comments of the Touch and Go Plus. Will you publish them on this blog – you didn’t say with what purpose you were gaining their feedback. I do not just want to have my say. I want action!
Hi Lawrence
We do feedback comments that we receive regarding the Tough & Go operation so that we can learn and improve systems in the future. With regard to your concerns our customer relations team can help discuss any specific concerns and they can be reached via the attached link. http://bit.ly/bO71f4
Hope this helps