Toyota Touch 2: Introduction

You’ll never need to reach for a paper map again. Toyota’s Touch 2 with Go is a satellite navigation system that won’t disappoint.

Together with our new MyToyota customer portal – personalised for you and your Toyota – your car can become an information hub, just like your smartphone or tablet computer.

By registering your Touch 2 device with your MyToyota profile you can activate and manage a range of useful applications for your Touch 2 system, helping you to stay up-to-date with the latest weather reports, research fuel costs and investigate parking space availability, all in the comfort of your car.

For more on the Toyota Touch 2, Toyota Touch 2 with Go and Toyota Touch 2 with Go Plus, please see our guides to the individual systems below. If you have a specific question about your device, please don’t hesitate to leave us a comment, below.

Toyota Touch 2

The Toyota Touch 2 system is the latest generation of our basic multimedia system and features some important upgrades.

At the core of improvements are redesigned screens with a deeper, 3D effect for graphics. Image resolution has been improved too, meaning the screen is brighter and images are sharper.

On-screen menus have been redesigned to incorporate key vehicle information including fuel economy and DAB radio function (where available). What’s more, the screen now supports ‘drag and flick’ control for easy, intuitive operation.

See also:
MyToyota: Introducing your personalised customer portal
How to pair your phone for calls, music and internet
An introduction to apps
How to update your maps and software
Over-the-Air installation of apps

Toyota Touch 2 with Go

The Toyota Touch 2 with Go system takes all of the basic function of the Touch 2 device and adds a versatile and detailed satellite navigation system.

As well as offering simple-to-use navigation functions, the system also allows users to tailor the information on offer, to include customisable speed limits, speed camera warnings, automatic zoom, motorway signposting and motorway junction views. The map zoom function is controlled by a simple rotary button at the side of the device.

Advanced traffic coverage, now located on the map itself, takes the form of a ‘traffic bar’ showing the driver any congestion ahead, and how long a delay to expect.

Via the Toyota Online function, the system offers on-board connectivity to an expanded range of services including Toyota Real-Time Traffic powered by TomTom, Google Street View and Panoramio, and Google Local Search –the largest and most up-to-date search database in the world.

The MyToyota customer portal also allows users to plan their journeys online. Destinations can be input remotely from home or office via Google Maps, and Points of Interest (POI) may be downloaded for entry as destinations.

Toyota Online content includes a Touch 2 with Go Apps function which offers several applications, including fuel prices, weather and parking space information.

See also:
How to use sat-nav features
How to send directions to your device
How to search online with Google Streetview and Panoramio
How To Use Toyota Real Time Traffic

Toyota Touch 2 with Go Plus

When upgraded to Touch 2 with Go Plus, the touch-screen multimedia system comes equipped with 3D city models, landmark graphics and a ‘text-to-speech’ message readout facility.

The system will display emails and calendars depending on Bluetooth mobile phone compatibility. It also features a ‘Play More like This’ function. This smart music recognition system can automatically provide playlist recommendations to suit your mood; a safe and easy way to manage music on the move.

Touch 2 with Go Plus supports Wi-Fi connectivity. Users set up their smartphones as a Wi-Fi hotspot for connection to the system’s online functions.

556 comments

  1. Hi Akos,
    Sorry for the delay. In order to connect a new smart phone to the MirrorLink System, a USB cable is required. After a connection is established, the screen of the smartphone is displayed on the multi-display screen. The compatible devices are Nokia: 701, N8 or N9 and Samsung Galaxy S3. Hope this helps.

  2. Hi Akos,
    On the Mirrorlink website, they lists a number of newer mobile phones that operate on Mirrorlink 1.1 version. You can find them here: https://mirrorlink.com/phones.
    However, you should know that Mirrorlink has been designed to work with Mirrorlink apps only and in order to connect mobile phones, they’ll need to be connected to the vehicle via a USB cable. Also, as Mirrorlink is an independent organisation, we cannot guarantee 100% compatibility with the vehicle’s system.
    Hope this helps.

  3. I have a new Toyota CHR hybrid with touch and go. I understand only certain mobile phones are able to connect through “Mirrorlink” Can you tell me which phones will work….for instance does the Samsung Galaxy Note 5?

      1. Well the Galaxy Note 5 seems to connect via the USB port the phone screen goes black and tells me it has connected but nothing happens on the Touch and Go screen?

  4. I have a 2018 CHR with Touch 2 with Go Pro and and brand new phone Huawei P20 Pro which has mirror link capability, when I connect the USB cable I get a message “oops power consumption of your USB device is too high. USB device will therefore be turned off”
    There is no track information displayed when using ITunes on my phone snd steaming via bluetooth, Unknown Artist, Unknown Track etc etc.
    Why Toyota decided to go half baked on the multi media system in a brand new car is dumbfounding me, No Android auto, No Apple Car Play, if you like your music to integrate seamlessly with your car look elsewhere, I wish I had checked before I got the car, I would have chosen differently.

    1. Hi Phillip,
      Thanks for getting in touch and we’re sorry you feel this way.
      It appears the smartphone wants a higher power USB battery charging port than the car provides. A solution is too clear all the windows being used on the phone, possibly reduce the features in the phone which may require a lot of charge to be used such as applications, phone brightness, location services.
      You will also be able to have your unit checked by your local Toyota centre to see if there is an issue with the port entry. We’d also advise considering trying another USB cable.
      Hope this helps.

    2. Touch 2 Journey Planner is not syncing with previously entered journeys, and when a journey is entered, it always insists on the complete journey to and from, which means that unless the car synchronises before leaving the starting point, it tries to route you back to the start before commencing the journey. This is really bad. Toyota need to get this sorted out, and it letting down what is otherwise a good vehicle.

      1. Hi there,

        Thanks for getting in touch and we are sorry to hear that you are experiencing issues with your Touch 2 Journey Planner. Please use the following address to contact our Multimedia Team as they will be able to assist you further:

        multimedia@toyota.co.uk.

        Thanks.

  5. I have a Toyota Auris Hybrid. When I connect my phone by USB, in the phone is written: connected by mirror link, but in the Touch 2 (without go) does not appear anything. I have tried with a Samsung Galaxy A5 and with a Galaxy S7 edge (both working with mirrorlink). By the way, the version of my software is 01015C, and I bought my car two months ago.

    1. Hi Miguel,

      Thanks for getting in touch and we are sorry to hear that you are experiencing these issues. We would advise you to contact our Multimedia Team as they will be able to assist you further. You can find their contact address via the following link:

      https://www.toyota.co.uk/contact-us/.

      Hope this helps.

    2. 2019 years…
      It is a shame for toyota that this error has not been solved to this day!
      The USB cable cannot be used for the Samsung phone because the phone freezes. (samsung s6; s7; s8)

  6. Hi,
    this is some info for those who was looking for a solution how to connect new phone like Samsung Galaxy S8 via MirrorLink and found this blog via google. I’ve registered a case (CASE1001193) via Toyota support in order to find out official position and maybe solution. There is no way to connect newer phones because they are using protocol MirrorLink v1.1, but Toyota Touch 2 (released on 2013) is supporting only v1.0. Versions of MirrorLink are not backwards-compatible, what basically means that MirrorLink v1.1 does not support connection to device which has MirrorLink v.1.0 integrated.
    What is strange and sad the same time, that Toyota does not develop their products (Toyota Touch 2 in this case) after they are released. Even cars build on 2016 has the same internal software on Toyota Touch 2 build on 2013. It would be enough to build some patches for Toyota Touch 2 in order to upgrade MirrorLink version from v1.0 to v.1.1, but Toyota doesn’t speed up with technological progress. Unluckily for us – customers.

  7. My husband and I have both out purchased two new Toyotas, my third and his second believing we could mirror our mobile phones. As these numerous comments and complaints were made two years ago Toyota must have now improved the touch system. My touch and go was always useless though the car was great. Please please tell me that touch 2 is better and without all the problems of it’s predecessor as I collect my car this week and would rather know now o I can cancel it

    1. Hi Lynne,

      Thanks for getting in touch and we are sorry to hear that you have these concerns about Touch 2. The system includes full colour 3D mapping, voice recognition and text-to-speech, touchscreen technology, real-time updates, speed limit and camera warnings. For all information on the multimedia system, including a downloadable quick reference guide, please feel free to use the following link:

      https://www.toyota.co.uk/owners/vehicle-information/toyota-touch-2.

      Thanks.

    2. I’m not sure which exact comments or complains do you have in mind, but MirrorLink issues aren’t solved. What basically means that you can’t mirror your phone window to car’s screen.
      Also, when you connect your phone to USB, most likely you’ll see black screen and will not be able to use it until it’s connected to car’s USB.

    3. Hi, the system is still the same, the only thing they have changed is that some of the new Aygos have apple car play but the new Yaris doesn’t or the Hybrid C-HR the whole audio /map system needs updating, it’s still really slow, and still has useless apps like twitter .. that still cracks me up ..

  8. If your phone is new or your planning on upgardig anytime soon then it will not work, the only dissapointing thing I have found is the clunky retrograde Touch 2 with GO system, it uses an old for of Mirror Link which is not compatible with the newer phones, I would go to the dealer and try your phone to be sure or ask for a loan of a car before you decide as you may also find, as I did, that the DAB reception for the radio is also terrible (this is the for the UK I am not sure where you are from)
    I hope this helps.

  9. I bought Toyota Auris, 2013. Few months later before the warranty was up the Sat Nav and Blue Tooth would only work after the car had warmed up in the winter. Toyota Dealer during the service told me the SW needed an update at a cost. I skipped the update and now it is worse. I can see that the Blue Tooth enabled button on the display but the option seems not available and sat nav too. After the system has warmed up the BlueTooth and Sat Nav started to work fine. Is this really a Software upgarde and will it fix my problem? Jimmy

    1. Hi Jimmy,

      Thanks for getting in touch. In order for us to look into this further, could you please provide us with your registration number/VIN?

      Thanks.

  10. I too think its ridiculous that my 2017 touch and go 2 will not mirrorlink with my galaxy note 8 even though the phone is listed on mirrorlink.

    Poor showing not updating the software to v1.1

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