You’ll never need to reach for a paper map again. Toyota’s Touch 2 with Go is a satellite navigation system that won’t disappoint.
Together with our new MyToyota customer portal – personalised for you and your Toyota – your car can become an information hub, just like your smartphone or tablet computer.
By registering your Touch 2 device with your MyToyota profile you can activate and manage a range of useful applications for your Touch 2 system, helping you to stay up-to-date with the latest weather reports, research fuel costs and investigate parking space availability, all in the comfort of your car.
For more on the Toyota Touch 2, Toyota Touch 2 with Go and Toyota Touch 2 with Go Plus, please see our guides to the individual systems below. If you have a specific question about your device, please don’t hesitate to leave us a comment, below.
Toyota Touch 2
The Toyota Touch 2 system is the latest generation of our basic multimedia system and features some important upgrades.
At the core of improvements are redesigned screens with a deeper, 3D effect for graphics. Image resolution has been improved too, meaning the screen is brighter and images are sharper.
On-screen menus have been redesigned to incorporate key vehicle information including fuel economy and DAB radio function (where available). What’s more, the screen now supports ‘drag and flick’ control for easy, intuitive operation.
See also:
MyToyota: Introducing your personalised customer portal
How to pair your phone for calls, music and internet
An introduction to apps
How to update your maps and software
Over-the-Air installation of apps
Toyota Touch 2 with Go
The Toyota Touch 2 with Go system takes all of the basic function of the Touch 2 device and adds a versatile and detailed satellite navigation system.
As well as offering simple-to-use navigation functions, the system also allows users to tailor the information on offer, to include customisable speed limits, speed camera warnings, automatic zoom, motorway signposting and motorway junction views. The map zoom function is controlled by a simple rotary button at the side of the device.
Advanced traffic coverage, now located on the map itself, takes the form of a ‘traffic bar’ showing the driver any congestion ahead, and how long a delay to expect.
Via the Toyota Online function, the system offers on-board connectivity to an expanded range of services including Toyota Real-Time Traffic powered by TomTom, Google Street View and Panoramio, and Google Local Search –the largest and most up-to-date search database in the world.
The MyToyota customer portal also allows users to plan their journeys online. Destinations can be input remotely from home or office via Google Maps, and Points of Interest (POI) may be downloaded for entry as destinations.
Toyota Online content includes a Touch 2 with Go Apps function which offers several applications, including fuel prices, weather and parking space information.
See also:
How to use sat-nav features
How to send directions to your device
How to search online with Google Streetview and Panoramio
How To Use Toyota Real Time Traffic
Toyota Touch 2 with Go Plus
When upgraded to Touch 2 with Go Plus, the touch-screen multimedia system comes equipped with 3D city models, landmark graphics and a ‘text-to-speech’ message readout facility.
The system will display emails and calendars depending on Bluetooth mobile phone compatibility. It also features a ‘Play More like This’ function. This smart music recognition system can automatically provide playlist recommendations to suit your mood; a safe and easy way to manage music on the move.
Touch 2 with Go Plus supports Wi-Fi connectivity. Users set up their smartphones as a Wi-Fi hotspot for connection to the system’s online functions.
Hi, maybe a silly question but when I connect my touch and go to my phone for street view or any other online service, I won’t be charged anything if I have free data on my phone right?
Hi Zia, thanks for getting in touch – no question is a silly question :). If you have free data via your mobile phone contract then yes this data will come out of your remaining ‘free’ data. Once your data allowance has been used/if you go over your allowance a cost will occur. We hope this helps answer your question.
Have tried to purchase a new map on estore for 2 days. Every time I put in payment details it throws me out of my account to and won’t let me log back in unless I close explorer and restart. The payment is not taken as I don’t get to the final summary page.
Also, is google search no longer an available app as it has expired.
Hello Peter
Thanks for your post.
We have passed this query to our team involved with the estore and we are investigating this further. We will be replying again to your query as soon as we can.
Hi Peter
Sorry again for the delay on this and we have received a response from our Aftersales team.
They have just tested the purchasing of an app and this does now work ok so you will be able to try again. There was a problem so thank you for bringing this to our attention. They have recommended that you clear the history on your browser before trying again. Regarding the Google Apps, do you mean the ones that are listed below e.g. Google Street View etc? These are provided for free for a limited period and can be purchased as part of the mobility pack on the e-Store. Keep us posted on how you get on and let us know if you have any other questions.
Ok, have now paid for map but now need to go to My Dashboard to download onto a USB stick. Now I can’t find My Dashboard on the new web site and I don’t want to try and download over air as it will be too big and I need to configure which countries I want. Rather frustrating!
Hello Peter
Thanks for your reply and sorry that you are still experiencing problems.
We have checked further and if you click on the e-Store at the top of the page there is a banner which has a Purchases button. Once on the Purchases page it shows the downloads on the account, from here you can select the map update and once clicked it will have a button on the right saying “Download To USB”. With regards to configuring the map, this is all done on the device itself and not on the portal.
Hope this helps and please let us know how you get on.
Hi, I have had no success in trying to download the map update. There are no contact details on the estore or the invoice for any issues related to purchases. As the software has not been downloaded or activated I tried the refund button but that doesn’t work either. I would like a refund and will re-try at another date when the system works better.
Hi Peter, thanks for getting in touch. Sorry to hear you’re having trouble accessing the map download. We recommend speaking directly with our customer relations department so they can investigate this further for you. Please fill in the online form via: http://po.st/O3vN72. Do let us know how you get on!
Hi I have a Yaris sport 2015 with touch. The issue i am having is the range after filling thentank has not changed and this as been the same since filling the tank 2 times any ideas?
Hi Shaun
Thanks for your post and sorry for the delay in replying to you.
We did check this further with our technical team, you would expect fluctuations in vehicle range as it learns to adapt to your driving style. They did make the point that the tank does need to get low and to be filled up for the range to change however it does sound like you are doing this. Keep us posted on how you get on for the next couple of fills.
Refilled car today range said 70 miles before filling after filling it still said 70 miles.
Hi Shaun
The fuel tank range should update after you fill your car with fuel. (This will not work if only a small amount of fuel is used or if the tank has not dropped below a certain level). Let us know how you get on.
I have a 15 plate Yaris and an iPhone 6 when I pair my phone not all my contacts sync even though all are saved to my phone, can you advise on what to do
Hi Donna
Thanks for your post.
We did check this further and our technical team have recommended that you the delete the pairing and then re-pair the phone to see if the other numbers come through. Let us know how you get on.
Hi!
How come the Auris 2015 Excel has Touch 2 with Go Plus, whereas people who bought the Auris 2014 Excel are stuck with Touch 2 with Go – with no voice recognition?
Thank you!
Hi Carmine, thanks for your question. This will be down to models being revised for facelifts as parts and technology become more available or cheaper to manufacture. Unfortunately, the 2014 Auris Excel missed out on Touch 2 with Go Plus. Sorry about that.
how do i find out if i have touch 2 or touch 2 goplus
Hi Jerry, sorry for the delay in replying. The steps below should help:
1. Press the ‘set up’ hard button.
2. Touch ‘General’.
3. Scroll down and touch ‘System Information’.
This will display the software version. If the version ends in an ‘L’, you have Touch2 with Go. If it ends with an H, you have Touch 2 with Go+.
Hope this helps!
My Prius is 3+ years old. I registered Touch and Go (NOT T&G 1) soon after purchase and updated the software, but, aftre trying and failing to update the stanav, I’ve not plaid with the software since. I now find that it is all T&G2. Does my system automatically update to this or what?
Regards
David
Hello David. It sounds like your system has indeed updated to Touch and Go 2. Are you finding the operating style a problem over the old version? Please let us know if we can help further.
Re my apparent Touch and Go automatic upgrade to T&G2. Thanks for your info. You ask if the new operating system is giving me problems. Yes and no. Firstly some 3 years ago I found the process so complicated/poorly explained that I gave up trying to update my Satnav and only returned to it a few days ago. The latest atempt was unsuccessful, (see below) but the process was much clearer.
However, here is a follow-up question I sent yesterday to someone in your company. I opened Toolbox and it told me to update Toolbox; this seems OK. Toolbox required me to take a fingerprint of the car, which I did and then it allowed me to log-in. I downloaded the free map update; it went OK except one file (Turkey based) did not load properly, but the rest was all OK and I am not bothered about Turkey road info. I took the USB stick to the Prius which first showed on screen the message “Update detected – Reading update”; after a few seconds, the message changed telling me that the update was not found and to take a new fingerprint.
Do I really have to delete the contents (4GB) of the USB stick and start again? If I do, is it likely to work this time?
Regards
David Fuller
Evening David. We have spoken to our technical team and they are now looking into this for you. Due to the time of day we may have to get back to you with an answer tomorrow. We will let you know as soon as we receive a reply from the Touch&Go specialists.
I still have not had any further information since your message of August 3.
Why Touch&Go 2 speed camera warnings database is limited and doesn`t cover whole EU?
Morning Dan. Which country is it in particular which you feel is lacking speed camera warnings? We are always trying to updated our systems to keep them as accurate as possible.
Particular is lacking Estonian speed camera warnings as this function is allowed in Estonia. But I found out why some of the EU countries are left out of this database.
http://www.ungkonsument.se/Global/tabel%20Radar%20Detection%20rules%20ECCNet%20(3).pdf
Hi Dan, yes sometimes rules and regulations in certain EU countries mean that our systems do not cover the speed cameras in that area. Do you already have a Toyota or looking at buying one?