Toyota Apple CarPlay and Android Auto upgrade

Toyota Apple Carplay

Toyota is pleased to announce that owners of Corolla and RAV4 models produced since 2019* now have the possibility of an upgrade to their Toyota Touch 2 multimedia system to include Apple CarPlay and Android Auto mobile integration.

Compatible vehicles for Apple CarPlay upgrade:

  • MY19 Corolla in all body styles and grades
  • MY19 and MY20 RAV4 all grades excluding Icon

This multimedia upgrade allows owners to access the services included in their mobile phone on the multimedia display screen and action them through voice activation or by manually prompting through the steering wheel controls or touchscreen itself. In this way they will be able to safely enjoy applications such as Google Maps, Spotify, Amazon Music, WhatsApp and Waze without the need to directly interact with their mobile phone.

Toyota Apple Carplay

The Apple CarPlay and Android Auto upgrade for compatible vehicles will be carried out by appointment at your local Toyota centre. Toyota recommends that owners arrange to have the upgrade installed during a scheduled service. In this way it is efficiently incorporated into the technician’s time, allowing the price to be discounted to £50 inc VAT. However, if the customer would prefer that the upgrade is installed between scheduled services, the charge is £120 for Corolla and £150 for RAV4.

For more information on this software upgrade and to confirm compatibility, please contact your local Toyota centre.

* Depending on vehicle and specification, Toyota has installed its enhanced multimedia system as standard equipment since the 2020 model year. This means that vehicles with this system always feature Apple CarPlay and Android Auto functionality.

113 comments

  1. What about my 2021 Prius Prime’s multimedia system? When I could not install Apple CarPlay, I was told that it will not work on my car model and there was no date as to when it would be available, despite the advertisements indicating that it was included as a standard feature in my model? Is there an estimate when it will be available for my 2021 Toyota Prius Prime?

    1. Hi Mitch,
      Thanks for getting in touch. We’re sorry to hear that you’re unhappy with your vehicle.
      Unfortunately we are only able to assist with UK specification vehicles, so we would recommend contacting Toyota in your region for further help.
      Thanks.

  2. Hi I bought a new Yaris in January 2020. Can Apple CarPlay be installed or is there an upgrade available for the system. Thanks

    1. Hi,

      The current, 4th generation Yaris comes with Apple CarPlay in the UK, but it cannot be retrofitted to previous generations.

      Thanks

      1. Hi Lee,
        Thanks for contacting us.
        There has been no change in the above statement.
        The current, 4th generation Yaris comes with Apple CarPlay in the UK, but it cannot be retrofitted to previous generations.
        Thanks.

  3. I have a 2018 Yaris, is there a way to have apple CarPlay installed? Either as an update to my current touchscreen or by replacing the touchscreen unit?

    1. Hi Autumn,
      Thanks for your comment.
      There is no Apple CarPlay retrofit available for the Yaris. We don’t have any more information to share on this.
      Thanks.

    1. Hi Phil,

      Thanks for getting in touch.

      Compatible vehicles for Apple CarPlay upgrade:

      MY19 Corolla in all body styles and grades
      MY19 and MY20 RAV4 all grades excluding Icon

      Thanks

  4. Hi. I bought an approved used Toyota Prius Plug-in (NA70 CZR) in April which was advertised as having Android Auto. Turns out it doesn’t have the feature at all! I’ve also been told there are no plans to update/retrofit the head unit to provide this.

    I’ve been researching alternative solutions but found no suitable workaround. I had hoped the head unit could be swapped for the unit in the newer Prius Plug-in model which does have Android Auto, but apparently that also isn’t possible for some reason. Can you confirm there are no possible options to get Android Auto on this car? If it can’t be done, I guess I need to return the vehicle which is a shame (it’s a great car apart from the prehistoric multimedia capabilities). How do I go about returning the vehicle? (The dealer has changed ownership since I purchased the car.)

    Thanks.
    Nigel

    1. Hi Nigel,

      We are very sorry to hear about this. Unfortunately, there is no way to retrofit Android Auto to your vehicle. We recommend contacting our customer relations team if you feel you were mis-sold the car. You can do that here: https://fal.cn/3hjgS

      Thanks

      1. Thanks for the quick response. Hopefully we can find a solution that allows me to stick with the Prius Plug-in 🙂

  5. I was planning on purchasing a 2019 corolla hatchback (second hand) in the excel specification. Will i eligible for the carplay upgrade once i purchase the car?

    1. Hi Jeffrey,

      Thanks for your interest. Yes, MY19 Corolla in all body styles and grades is compatible with the retrofit.

      Thanks

    1. Hi Adbul,
      Thanks for your comment.
      There is no Apple CarPlay retrofit available for the MY18 RAV4. We don’t have any more information to share on this.
      Thanks.

  6. I purchased a 2018 Toyota Corolla a couple of months ago. I asked the question in the wrong way. My friends have apple car play and so I simply said, can this car communicate with my apple iPhone. yes came answer. It turns out that I was talking about apple car play, the salesman was talking about Toyota me ( which does not reliably work). I am told that it is possible to update my current headset model ID DCU 17TDT2EU-DA01
    MODEL ID MEU 17TMT2EU-FA00
    TO use all the features of CarPlay.The garage is currently offering 2 version of update a) £49.00 b) £140.00. what question must I ask?
    Kind regards,

    Stephen

    1. Hi Stephen,
      Thanks for your comment and congratulations on your new Corolla.
      Our Multimedia Team would be best placed to assist you with this query.
      You can contact them here – https://fal.cn/3eeaN
      Thanks.

  7. Very glad to see that the upgrades are finally here. I have a 2019 Corolla that I absolutely love, but any multimedia SatNav updates have been anything but pleasant and smooth with the outdated USB way, or the clunky OTA installations. I am also disappointed that Toyota decided to charge their customers quite a lot for a software update (when other competitors much less technologically innovative than Toyota are not). This is pretty much a charge on your customers for Toyota coming late into adopting CarPlay, in 2019 almost every other major manufacturer was offering CarPlay and at the time of purchase I was told it would be a software update soon without any mention of additional charges. Expected better from an ethical organisation such as Toyota.

    1. Hello Krishna, thanks for your comment.

      At the time of purchasing your Corolla, Apple CarPlay and Android Auto were not offered for this model and this would have been made clear.

      When these features were introduced, a slight pricing increase was introduced to reflect this extra offering. The retrofit is available for the 2019 model at a reasonable price of £50 when undertaken during a service.

      Thanks

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