How to connect your phone to your Toyota

207 comments

1. We just got a new Toyota 2023 EV BZ4X Limited plus a new iphone 14. What connecting cable should we use to connect the phone to the car to enable Apple car play?

   Reply

   1. Hi Mark, thanks for your question.

      Congratulations on your Toyota purchase!

      You can connect your iPhone 14 using a USB-Lightning cable, by plugging it into the USB data port.

      Hope this helps.

      Thanks.

      Reply

2. Hi I have a 2018 Aygo – is this compatible with apple CarPlay? Reg CK18 DVR thanks.

   Reply

   1. Hi Ellie, thanks for reaching out.

      This car is not compatible with the Apple CarPlay retrofit.

      Thanks.

      Reply

3. Hello, I have a Toyota Aygo 2019 and I was informed that I have Apple play when buying my car from the shop, however I cannot set it up for some reason. Is there a way to find out ?

   Reply

   1. Hi Harriet, thanks for your comment.

      To enable Apple CarPlay, this requires a wired connection using your normal charging cable. Begin by inserting your normal charging cable into your phone and your Toyota’s USB socket. Your Toyota’s touchscreen display will prompt you to enable Apple CarPlay or Android Auto. Press the appropriate button on the touchscreen to confirm the connection. Next, your Toyota’s display will show compatible app icons. Simply press the app icon on the screen to access it.

      If you’re still experiencing difficulties with set-up, we recommend contacting the Connectivity Team. They can be found here: https://www.toyota.co.uk/help-centre/connectivity

      Thanks.

      Reply

4. I have a new yaris cross registered Sept 2022.
   I don’t want to use android auto I want to use the voice recognition button on the steering wheel to change radio channel make a phone call turn down the volume etc etc just like I did on my previous chr and my corolla. My phone is connected via Bluetooth for calls and audio but pressing the VR button achieves absolutely nothing. Is there something I’m missing, my dealer doesn’t know the answer they said use android auto which I don’t want to do.

   Reply

   1. Hi Dave,
      Thanks for your comment.
      Our Multimedia Team would be best placed to assist you with this.
      You can contact them here – https://www.toyota.co.uk/help-centre/connectivity.
      Thanks.

      Reply

      1. Ta for that, I go to that link and click on the contact us button which then comes up with a contact form which disappears after a couple of seconds.

      2. Hi Dave,

         This form here should work: https://www.toyota.co.uk/help-centre/connectivity

         Thanks.

      3. As per my previous comment, the link you’ve sent is exactly the same as the previous link with of course the same result . It doesn’t work , it disappears after a second or two using Samsung phone or Samsung tablet

      4. Hi Dave,

         We are sorry to hear you are experiencing difficulties accessing the Connectivity form.

         We would recommend trying the link from a desktop to see if that works. Alternatively, here is another link for you to try: https://forms.toyota.co.uk/contact-us?method=multimedia&type=Connectivity&hidden=true

         Thanks.

5. I have 2014 toyota aygo car, on display i am unable to screen mirroring as they are asking to launch the app on your iphone, i am not sure which app do i need to download to start the mirroring.

   Reply

   1. Hi Sam,
      Thanks for your comment.
      Our Multimedia Team would be best placed to assist you with this.
      You can contact them here – https://www.toyota.co.uk/help-centre/connectivity.
      Thanks.

      Reply

6. Hi
   I’ve just bought a Toyota Aygo 66 plate, my Samsung phone will not connect to my touch screen in my car, my Bluetooth is connected to it in car but it just wont connect to anything else, ie sat nav etc etc etc
   Please can you give me some advice as bugging me, thank you
   Tracy

   Reply

   1. Hi Tracy, thanks for your comment.

      Our Connectivity team are best placed to assist you with this.

      They can be found here: https://www.toyota.co.uk/help-centre/connectivity

      Thanks.

      Reply

7. Hello, I have just picked up my 2023 Corolla. Android Auto works well when connected via USB, however I don’t get prompted to set up the wireless connection and cannot find a way to do this manually. Can you confirm if wireless Android Auto is supported please and if so, how to enable it? Thank you.

   Reply

   1. Hi Charles, thanks for getting in contact.

      Currently, all vehicles other than some variations of the Toyota GR Supra that are fitted with Android Auto and Apple CarPlay require wired connection.

      Hope this helps.

      Thanks.

      Reply

8. Hiya I have an aygo x-cite. I can use the maps option from the car itself, as it was updated, but when I plug the usb into the phone and try to use maps from my phone, it just constantly says “open app” … this happens on my google maps and Apple Maps, so I’m just sure how to get it to connect to the route my phone takes me. Thank you.

   Reply

   1. Hi Kira, thanks for getting in touch.

      Our Connectivity team are best placed to advise on this.

      They can be found here: https://www.toyota.co.uk/help-centre/connectivity

      Thanks.

      Reply

9. Hi there,
   My Samsung S 23 ultra connects successfully to my 2011 Avensis, but then the connection fails almost immediately.
   Please help

   Reply

   1. Hi Martin, thanks for getting in touch.

      We are sorry to hear you are experiencing this.

      Our Connectivity team is best placed to assist with this query.

      The team can be contacted here: https://www.toyota.co.uk/help-centre/connectivity

      Thanks.

      Reply

10. Hi, how do I turn off connected services?

    Reply

    1. Hi Cythia, thanks for your question.

       Our Connectivity team are best placed to assist with this query.

       They can be contacted here: https://www.toyota.co.uk/help-centre/connectivity

       Thanks.

       Reply