Toyota Smart Connect is our latest multimedia platform, which offers consumers more powerful hardware, faster response times, more intuitive operation and new functionality.
The system has a clean, clear and simple interface that is operated through a nine-inch, high definition touchscreen display. It offers crisp graphics and easier visibility in different lighting conditions, while its embedded SIM card provides a constant connection to online services. These services are included in the data package provided as part of the new car specification.
Being always-connected means that software and service updates can be automatically applied over-the-air, without the need to return to a Toyota centre. But it also allows the integrated satellite navigation system to provide moment-by-moment information on traffic events through a combination of connected cloud services and community feedback. Following such guidance will help to make journeys as time-efficient and trouble-free as possible.
Smart Connect provides wireless smartphone integration with Android Auto and Apple CarPlay. Similarly, by downloading the MyToyota connected services smartphone application, owners can remotely control a number of helpful features. These include remote locking and unlocking, on-board climate controls and activating the hazard lights (particularly useful when searching for your car in a crowded car park). Owners can also use the MyToyota app to access information such as driving behaviour data or to set reminders about servicing, road tax and insurance.
New services and features will be automatically added to Smart Connect as the system evolves. First among these is a new ‘Share to Car’ feature, which will allow owners to plan their journey at home and send those details to the car before setting off.
Which models are equipped with Smart Connect?
The new Yaris Cross compact SUV is the first model to receive this new multimedia platform but further vehicles will receive it in due course. The table below provides information on the specific multimedia system that is included in each Yaris Cross trim grade.
| YARIS CROSS GRADE | MULTIMEDIA SYSTEM | NOTES |
| Icon | 8-inch Toyota Touch 2 | N/A |
| Design | 8-inch Toyota Touch 2 | Tech Pack option adds Smart Connect |
| Excel | 9-inch Toyota Smart Connect | City Pack option replaces Toyota Smart Connect with Toyota Touch 2 |
| Dynamic | 9-inch Toyota Smart Connect | City and Advanced Safety Pack option replaces Smart Connect with Toyota Touch 2 |
| Premiere Edition | 9-inch Toyota Smart Connect | City and Advanced Safety Pack option replaces Smart Connect with Toyota Touch 2 |
Learn more: What accessories are available for the Yaris Cross?
NB: Details were correct at the time and date of publication
Hi I have a Yaris cross excel grade with jbl/ city pack upgrades
My connected services are active but I can’t seen to get the climate control
To work from the my t app .Is this not available because I have the 8 inch connect 2 unit?
Hi Simon,
Thanks for your comment.
Unfortunately, as your Yaris Cross has Toyota Smart Connect, this means that the Climate Control feature is not compatible.
Please let us know if you have any further questions.
Thanks.
It does work now remotely from the app and I’ve had the car start up and run so maybe
Your information is misleading to others
Hi, I have a Yaris Cross Excel and want to connect a portable CD player so I can play my collection of CDs. The only way I can connect is with a bluetooth player. However, checking the many available on the market there is no guarantee that they will connect to Smaft Connect system. Could you advise on a suitable make and model that will actually work. An aux socket would have solved the problem but there I not one.
Hi Adian,
Thanks for your question.
Please contact our Connectivity Team for help with this query.
You can contact them here – https://www.toyota.co.uk/help-centre/connectivity.
Thanks.
We just placed an order for a Yaris Cross Excel with City Pack. I’m still confused about the difference between the “9-inch Toyota Smart Connect” and the “8-inch Toyota Touch 2”.
I understand the City Pack adds new features like Panoramic View and Dynamic Guidelines for reversing – and I want these. But it also seems that adding the City Pack downgrades the “newer faster bigger” Smart Connect with the old Touch 2 . Is this correct?
Hi Roy,
Thanks for your comment, and thank you for your order.
Yes you are correct, the City Pack option replaces Toyota Smart Connect with Toyota Touch 2.
This is because the semi-automated feature is not compatible with Toyota Smart Connect.
We hope this helps, please let us know if you have any further questions.
Thanks.
Thanks for the reply – I think I get it now 🙂
Hi can I play a cd on it?
Hi,
Can you confirm which vehicle you are referring to please.
Thanks.
Yaris Cross excel with city pack
Hi there,
The Yaris Cross Excel grade with City Pack does not come with a CD player.
It has DAB, Bluetooth connectivity and a USB connector.
Thanks.
Can I change it for one that does have a CD player?
Hi,
Unfortunately, this is not possible.
Thanks.
We have a Yaris cross dynamic all wheel drive on order with city pack. I have read above about a city and advanced safety pack. Could you explain what the differences is on the dynamic between the two packs.
Thanks
Hi Mick,
Thank you for your order.
The City Pack option replaces Toyota Smart Connect with Toyota Touch 2.
This is because the semi-automated parking feature is not compatible with Toyota Smart Connect.
Thanks.
I have a yaris cross design tech, my system keeps losing connection the cloud with a red cross is displayed. I can’t use the sat nav or some of the other services. This happens at least 1 out of 4 times I drive the car.
Hi David,
Thanks for your comment.
The Multimedia Team would be best suited to assist you with this query.
You can contact them here – https://fal.cn/3eeaN.
Thanks.
I have just bought a Toyota corolla 2022 with the new soft wear and smart features. However I cannot get the smart features to work.I have got my t and it showd the car and the details of the car including miles driven and fuel.However when I try and activate the smart features it comes up as error try again later.
Some help would be great.
Hi Stephen,
Thanks for your comment and congratulations on your new Corolla.
Our Dedicated Multimedia Team would be best placed to assist you with this query.
You can contact them here – https://fal.cn/3eeaN.
Thanks.
Just waiting for delivery of my new Yaris Cross Premier Edition. It has the 9″ Smat Connect media system. Will I be able to make voice activated calls?
Hi Chris,
Thanks for your comment, and thank you for your order.
Smart Connect provides wireless smartphone integration with Android Auto and Apple CarPlay.
This means that through your phone, you should be able to make voice activated calls.
We hope this helps.
Thanks.
Considering buying the Corolla 2.0 GR Sport. I notice that it has ‘Simple Intelligent Parking Assist’ and not ‘Advanced Intelligent Parking Assist’. Is it possible to upgrade to ‘Advanced’ or will this be standard on future models?
Hi Paul,
Unfortunately there is no upgrade possible at this time.
Thanks.
Hi,
I’m looking at ordering the new Corolla Trek 2022 model which has the new Toyota Smart Connect + infotainment system. The 2022 brochure hasn’t been updated yet and there isn’t any information on this system (eg screen size, does it have buttons down the side of the screen like the old system, general features etc). Do you have any info you can share on the new system please?
Hi Chris,
Thanks for your comment.
The Model Year 2022 Corolla features Toyota Smart Connect with an 8″ HD screen.
More information is available here – https://fal.cn/3meKD.
Thanks.
Does the GR Yaris Circuit Pack have this?
Hi Malcolm,
The GR Yaris does not come with Toyota Smart Connect.
Thanks.
Hi I have just taken deliver of a CHR Excel it doesn’t have smart connect. Why is this? Havi been sold a 2021 spec .
Hi Richard,
Please provide your vehicle registration so we can look into this for you.
Thanks.
My REG is RP20PAP
Hi Richard,
Our system shows that this is a Model Year 2021 C-HR which does not come with Toyota Smart Connect.
Please let us know if you have any further questions.
Thanks.