Toyota Touch2 with Go receives major software upgrade

Toyota Touch 2, our range of innovative, highly-affordable touch-screen multimedia systems, has been refreshed for 2016 and has been launched at the Geneva motor show.

The simplified range now comprises a choice of either the standard Toyota Touch 2 system, or Toyota Touch 2 with Go, which incorporates a full-map navigation function.

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Toyota Touch 2 with Go

Toyota Touch 2 with Go receives a major software upgrade which includes an improved, clearer, more user-friendly menu screen design, 10 brand new features, the improved functionality of over 30 items, and simplified connection to the Toyota customer portal for easier downloading of apps.

The system also benefits from three years free map care and connected services. These include map updates and free registration to TomTom real-time traffic information, mobile speed camera notification*, fuel price information, parking locations and availability, weather updates, Google Search, Google Street View, Aupeo!, Aha and Twitter. The three year package may be extended by two years** to match Toyota’s five year extended vehicle warranty**. Moreover, this 2016 software update is also available to all current system owners.

All Touch 2 with Go system top menus now feature a tile-based icon design for greater clarity and improved touch operability. It also improves functionality by reducing the number of steps required for each operation. The navigation menu and sub-menus have been simplified, and a redesigned map screen features new shortcut tile icons for improved clarity and operability. A new split-screen view allows users to see more functions at a glance, combining the navigation map with media and app information.

Navigation services have also been enhanced within the system. For instance, when entering a destination, the driver can simultaneously check Street View images and the weather at the destination, as well as look for parking in the area. As the vehicle approaches the destination, the system will also inform the driver of available parking spaces nearby. TomTom real-time traffic is now automatically adopted as a default traffic information source as soon as the driver establishes a data connection with his mobile phone.

A new auto navigation function allows the driver to programme the system with up to four destinations, and a departure time window, for each day of the week. When the vehicle is switched on within that departure time window, the navigation system automatically activates, plotting a route to the chosen destination. The system incorporates TomTom real-time traffic information, and will propose alternative routes to the driver in order to avoid congestion on, for instance, a daily commute.

Point of Interest (POI) search functionality has also been improved through better map and listing information integration, and a POI search-word history function for the faster location of favourite destinations. The phone interface has also been redesigned for easier, more intuitive use on the move. A new screen layout gives direct access to an incoming/outgoing/missed call list in the top menu, once again reducing the number of operation steps required.

A higher grade Touch 2 with Go*** system further features voice recognition, a text-to-speech function and 3D navigation mapping. Voice recognition may now be used for the launch and control of apps, for simple, one-shot navigation address confirmation, and for the use of Apple Siri eyes-free. Driver merely need to press and hold the Voice Recognition button on the steering wheel to talk to Siri on their iPhone.

The setup menu now also includes a ‘Let’s get Started’ QR code which opens an online quick start system guide on the user’s mobile device. Connection to the Toyota customer portal has been made easier, and customers can now quickly create a My Toyota account on-screen, from within the vehicle. The downloading of apps has also been simplified. Once the owner has established a data connection with his mobile phone, apps can be installed directly onto the system from within the vehicle.

* Where allowed by law
** Market dependent
*** Model/grade dependent


  1. Updated my Prius+ to 6.10.0.WH. Seems to work so far, except that there’s still no support for FM radio station names with international (Swedish) characters. These are all replaced with question-marks.

    1. Hi Peter,
      Thanks for getting in touch. We’d advise going to a dealer near you as they would be in the best position to assist. Many thanks.

  2. I updated to 6.10.0 last weekend and I’m afraid to say the following bugs I reported in 2016 still haven’t been fixed:

    1. Traffic Announcement volume isn’t remembered from one occasion to the next (most times)
    2. Traffic Announcement screen sometimes stays on screen after traffic announcement has finished and gone back to USB music.

    Also when travelling from Middleton to Rochdale along the A664 (Rochdale Road), my sat nav is STILL telling me to ‘bear left’ at Hollin Lane (A6046) with a matching left turn arrow on screen, despite the fact that it should be telling me to bear right as the route calculated is to continue straight on the A664.

    When will these problems be fixed please?


    1. Hi Steven,
      Thanks for getting in touch. We can appreciate your reasons for writing to us and can assure you that we do take your views very seriously. We very much value the feedback we receive from our owners and this information is passed back to the appropriate department for review.
      As distributor for Toyota cars within the United Kingdom, we do not have control over all aspects of car specification; however, we will request certain features in response to owner demand. On the choices we can influence we also have to assess various customer preferences whilst keeping the final price as competitive as possible.
      While we accept it is almost impossible to produce such a complex product still meeting everyone’s individual requirements, owner comments do allow us the opportunity to further improve our range. In this way, the views of our customers can be incorporated into the future development and design works that form a vital aspect of our constant programme of improvement.
      With this in mind, it is important to review and collate valuable comments and this is why we will be forwarding a copy of your letter to the Design Team for consideration. We are sure that your comments will highlight some important issues and may provide a catalyst for change in the future.
      In closing, We do hope that this aspect does not detract from your overall enjoyment of your car, and thank you for bringing this matter to our attention.
      Many thanks.

      1. Hi,

        Thanks for your reply but that really does sound like a stock answer and doesn’t address the specific bugs / navigation errors I reported.

        Regardless, today I have found another much more serious bug.

        I wanted to send a text using the standard templates, but when I went in to the screen the only one there was the ‘I will arrive at ‘ – the other standard ones plus the ones I created had gone!

        Even worse than that, I tried creating a new template called ‘OK’ and it told me it had saved it, but when I checked, it wasn’t there.

        Thanks for your reply but that really does sound like a stock answer and doesn’t address the specific bugs / navigation errors I reported.

        Regardless, today I have found another much more serious bug.

        I wanted to send a text using the standard templates, but when I went in to the screen the only one there was the ‘I will arrive at ‘ – the other standard ones plus the ones I created had gone!

        Even worse than that, I tried creating a new template called ‘OK’ and it told me it had saved it, but when I checked, it wasn’t there.

        So now I can’t use the standard templates OR create my own to replace them.

        Has anyone else had this problem? If so you need to release a ‘hot fix’ ASAP to correct this.


  3. Since the upgrade before last the system now randomly stops paying media streamed from my phone and required you to switch to from Bluetooth to DAB and back to Bluetooth to play media otherwise it’s displays audio mute. It’s very buggy and incredibly frustrating enough to put me off Toyota for my next car purchase.

  4. I have recently purchased a 2014 Auris Hybrid Touring Excel. The System Information states Software version: 4.3.0L and Map ID: 2014 v2 (I have Touch and Go 2). And Software version: 010120

    Should I be able to update the software, at a dealership or by myself? After that should I update the maps? I intend keeping the car for a while and so have no issues with paying for up to date maps.

    Thanks in advance for any advice

    1. Hi Matthew,
      Thanks for getting in touch. We’d advise going to your local dealer as they would be in the best position to assist you. Many thanks.

      1. How did this work out for you? My dealer is great at everything else, but they know NOTHING AT ALL about the multimedia system. They always say to contact Toyota directly.

      2. Likewise, the dealership is great at nuts and bolts, but ‘limited’ in their knowledge of the multimedia system.
        In the end I contacted Toyota because I couldn’t register the multimedia system online – they sorted this out pretty quickly, and then I bought the Sat Nav package and installed it myself with a newly formatted USB stick – it took about half an hour to install in the vehicle. The new software has no wow factor, just up to date maps, icons are placed slightly differently – all the internet enabled stuff has to go through my phone. I played with this for a while, but it’s quite clunky and has limited use. So really I’ve paid £200 for up to date maps, which as I plan to keep the car for a while is (kind of) money well spent.

      1. The UK website gives me the OM47896E PDF, which is apparently not for the “Go Plus” version, since it does not contain any information about Google Search, Wifi etc. This is the same one I get from My car is a Prius+ with Touch & Go Plus, built in december 2014. Anyone with an up to date Touch & Go manual which covers the “Plus” features…?

  5. Hi,

    Who provides the prices for the petrol app please? I’m asking because the data it’s giving me is completely out of date e.g. showing £1.13 for unleaded at Sainsbury’s Heaton Park Manchester when it has been 114.9p for the last few weeks!

    Lots of other examples I could give you too.


  6. Hi Steven,
    Thanks for getting in touch. The application is updated by a national database which contains store fuel prices, it could either be that the Sainsbury’s you’re referring to isn’t subscribed to that database or doesn’t provide that database updates. Another cause could be that you aren’t using the connected services on the car, therefore the most recent updates aren’t downloading.
    Hope his helps.

    1. Thanks for your reply but as I said there are loads of examples and it’s not just Sainsbury’s it’s Tesco, Asda etc.

      I use tethering on my phone daily for traffic updates so I am using the connected services.

      Please can you investigate further and advise.


  7. Hi Steven,
    As this is not a vehicle defect and the information is managed by a database which, in turn, is managed by the petrol station. Therefore, if the petrol station doesn’t provide updates, these will not get to the vehicle app, sadly is something out of our control. Many thanks.

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