Toyota Touch2 with Go receives major software upgrade

Toyota Touch 2, our range of innovative, highly-affordable touch-screen multimedia systems, has been refreshed for 2016 and has been launched at the Geneva motor show.

The simplified range now comprises a choice of either the standard Toyota Touch 2 system, or Toyota Touch 2 with Go, which incorporates a full-map navigation function.

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Toyota Touch 2 with Go

Toyota Touch 2 with Go receives a major software upgrade which includes an improved, clearer, more user-friendly menu screen design, 10 brand new features, the improved functionality of over 30 items, and simplified connection to the Toyota customer portal for easier downloading of apps.

The system also benefits from three years free map care and connected services. These include map updates and free registration to TomTom real-time traffic information, mobile speed camera notification*, fuel price information, parking locations and availability, weather updates, Google Search, Google Street View, Aupeo!, Aha and Twitter. The three year package may be extended by two years** to match Toyota’s five year extended vehicle warranty**. Moreover, this 2016 software update is also available to all current system owners.

All Touch 2 with Go system top menus now feature a tile-based icon design for greater clarity and improved touch operability. It also improves functionality by reducing the number of steps required for each operation. The navigation menu and sub-menus have been simplified, and a redesigned map screen features new shortcut tile icons for improved clarity and operability. A new split-screen view allows users to see more functions at a glance, combining the navigation map with media and app information.

Navigation services have also been enhanced within the system. For instance, when entering a destination, the driver can simultaneously check Street View images and the weather at the destination, as well as look for parking in the area. As the vehicle approaches the destination, the system will also inform the driver of available parking spaces nearby. TomTom real-time traffic is now automatically adopted as a default traffic information source as soon as the driver establishes a data connection with his mobile phone.

A new auto navigation function allows the driver to programme the system with up to four destinations, and a departure time window, for each day of the week. When the vehicle is switched on within that departure time window, the navigation system automatically activates, plotting a route to the chosen destination. The system incorporates TomTom real-time traffic information, and will propose alternative routes to the driver in order to avoid congestion on, for instance, a daily commute.

Point of Interest (POI) search functionality has also been improved through better map and listing information integration, and a POI search-word history function for the faster location of favourite destinations. The phone interface has also been redesigned for easier, more intuitive use on the move. A new screen layout gives direct access to an incoming/outgoing/missed call list in the top menu, once again reducing the number of operation steps required.

A higher grade Touch 2 with Go*** system further features voice recognition, a text-to-speech function and 3D navigation mapping. Voice recognition may now be used for the launch and control of apps, for simple, one-shot navigation address confirmation, and for the use of Apple Siri eyes-free. Driver merely need to press and hold the Voice Recognition button on the steering wheel to talk to Siri on their iPhone.

The setup menu now also includes a ‘Let’s get Started’ QR code which opens an online quick start system guide on the user’s mobile device. Connection to the Toyota customer portal has been made easier, and customers can now quickly create a My Toyota account on-screen, from within the vehicle. The downloading of apps has also been simplified. Once the owner has established a data connection with his mobile phone, apps can be installed directly onto the system from within the vehicle.

* Where allowed by law
** Market dependent
*** Model/grade dependent

582 comments

  1. The Toyota real-time traffic server availability seems a bit patchy at the moment. Sometimes it won’t connect at all, on other occasions I have to keep trying by selecting ‘Traffic info from Internet’ and eventually it connects. Is there an ongoing issue please? Also is there no failover server in case the primary server fails?

    Thanks
    Steven

    1. Hi Steven,
      Over the past 2 weeks there have been a number of issues with the servers and this should have been completed last night. Hope this helps.

      1. Hi Ella,

        Thanks for your reply and yes it does help – I can’t remember having had any issues this week.

        Something I did forget to mention though – I’m not sure what it’s called, maybe something like ‘bad road geometry’, but it’s basically when you get to a junction and the sat nav has told you to turn right. At a number of locations, before you get chance to turn right (e.g. oncoming traffic), the sat nav somehow thinks you have gone past the turning and starts recalculating! Why would this be please?

        Thanks
        Steven

      2. Hi Steven,
        You’re welcome.
        We’ve spoken with our technical team regarding your second query and they’ve advised that this just needs to be reported to https://here.com/en
        Hope this helps.

  2. Hello. I have my iphone SE connected to my Toyota touch and go (Rav 4 bought in 2016) via Bluetooth. i can use the phone – and play music from my phone. What I cannot do is get it to connect to the internet. I have my hotspot turned on. I am on the THREE network. In the instructions, it says that if bluetooth is connected, then I should be able to just hit connect to internet. This doesn’t work. Connection failed.  On going into internet settings – it asks for this information.

    Provider Username    I am putting in here the name of my Iphone   Chris

    Provider Password    I am putting in here the password to my hotspot.

    APN     I am putting here     Three.Co.UK.

    None of this works. Can anyone tell me where I am wrong wrong please ? Thanks.

    1. Hi Chris,
      Thanks for getting in touch. We can see that multimedia support are assisting you with this. We hope the issue is resolved soon.

      1. Hi Christian,
        Thank you for contacting us. We’d recommend contacting our Customer Relations team with your query and give them your reg details. They’ll contact you with in 72 working hours. You can contact them here: po.st/O3vN72. Hope this helps.

  3. Hi Toyota ok got a 2016 yaris with touch2 unfortunately the browse menu on itunes does not show up any more after I changed from iPhone 4 to iPhone 6s. How can I get it to work again?

    1. Hi David,
      Thanks for getting in touch. We’ve received your query on Twitter and it has been passed to Multimedia Support team. Please expert to hear from them within 72 hours.

  4. Hi. I have a 2017 Prius. Connecting my phone via Bluetooth does not work properly – the connection gets dropped, or it refuses to reconnect, or music playback stutters.

    This happens with two different phones: a Samsung Galaxy S4 Mini and an HTC One M8.

    I did not have these problems with a 2016 Rav4 which I drove last year.

    Can you advise please?

    1. Hi Dan,
      Thank you for getting in touch with us. This is a common issue with Android software 7 and there seems to be a bug with the Android software. We’d advise deleting the pairing and re-pair the device or wiping the phone and reload the music. Unfortunately, the issue is with the phone, and if possible, restore the system to version 6 and should then work ok. Hope with helps.

      1. Hello, thank you for your reply.

        My phone has Android version 6, and the other phone is Android version 4. I have also tried re-pairing many times, and even a factory reset – still the same issue with both phones.

        You mention it also doesn’t work with Android version 7. Does this mean that the Toyota Bluetooth functionality is not compatible with Android versions 4, 6, or 7? Can you advise which versions of Android the car is compatible with?

        I have Jabra and Samsung Bluetooth handsfree devices and they both work flawlessly with my phone, so I would hope that the car would do the same.

        Regards
        Dan

      2. Hi Dan,
        The problem may be with the Bluetooth module in the Go box and may need a software update or a replacement. We’d advise going to your local dealer as they would be in the best position to help. You can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hope this helps.

  5. Hi Saban,
    Thank you for your comment. We’ve passed this on to our multimedia team and will be in contact once we have an answer for you.
    Many thanks.

    1. Hello,

      I somehow managed to get out of the Update mode but now I have a firmware 2.15.5WL but with map from year 20110321 (which theorytically is not possible)

      The new finger print is not more recognized by the Toolbox ? Can I sent it to you ?

  6. Hi, I bought my RAV4 BE 2 days ago and on the steering wheel there is a VR button, unfortunately it seems to be not working. Please can you advise.

    1. Hi Maya,
      Thanks for getting in touch with us. All of the Rav’s have the same steering wheel with this Voice Recognition button, however only the Excel grade actually has the ability to use it. Hope this helps.

      1. Hi Maya,
        We’re sorry you feel this way. There are a couple of options available to you.
        The first being, if you push and hold the home button on an iPhone it will activate Siri or saying “Hey Siri” activates it as well. Work is underway to enable it to work with Android however, the delay is caused by the number of different versions Android equipped phones use.
        For full VR for the sat nav, Touch & Go+ is required, which is available as an accessory from a Toyota dealer. This is an expensive option, which is why the ability to activate the phone voice recognition on all grades was introduced – although currently it is only Apple, this will allow you to make a call or control the Bluetooth music.
        If you wish to find your local dealer, you can find them here: https://www.toyota.co.uk/find-your-dealer.json.
        Hope this helps.

  7. Hi,

    I have a 2014 Toyota Auris Hybrid with the Touch 2 and with Go System. It still has the original software (4.2.2L). I’m interested in upgrading. I note the latest version in My Toyota is 6.9.0L, from Spring 2017.

    Could you please confirm if there are any more future updates on the way so I can hold off until then?

    Something I really would like is the ability to see folders when playing MP3s. I find working with playlists rather frustrating and time consuming, for a large set of files, exceeding 32GB, 64GB etc. This limitation has been much talk about. Please can you give us an idea if this will be addressed?

    Thanks.

    1. Hi there,
      Thanks for getting in touch with us. This particular issue has been noted and it should be addressed in future map updates. Many thanks.

  8. Hi there, In my new RAV4 I have the old maps etc. dated 2016. A car was bought in October 2017. Why is that, please?

    1. Hi Maya,
      Thanks for getting in touch with us. Depending on when the car was registered, would depend on what system were installed at the time. We’d advise you to speak to your local Toyota dealership to have your multimedia system updated to the latest software version. You can find you closest dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hope this helps.

  9. Hello,

    seems that new version 6.10.0 is available. For me i would really appreciate these small bugfixes in upcoming versions:
    – phone book case insensitive search
    – voice command to dim/switch off the display (on night driving it’s too distracting to switch off the display only via diving in menu commands)
    – voice command to start a call, but being able to spell the name (not only say the name)
    And please check entering the street names via spelling, it seems to ignore accented letters. I couldn’t find a way to make system recognize “Údernícka” street.

    Pablo

    1. Hi Pablo,
      Sorry for the delay. The new map update will not have these changes however, in the future there will always be updates, unfortunately we do not know what is included in our updates. We appreciate your comments and we’ll pass them on to our multimedia team. Many thanks.

      1. Hello.

        One more suggestion – when driver zooms out the map to “national” level, it would be suitable to have it displayed in north up mode.

        Regards, Pablo

  10. I update my Prius ZVW50 to the new 6.10.0.WH and it have a BUG.
    Every time I enter in the car and after bluetooth connects to my phone it makes/starts Fake call to “Unknown” (no number). The “call” is shown only on the car. No call on my phone.

    https://i.imgur.com/6LxqQrY.jpg

    If I disconnect and connect manually my phone via Connectivity menu the same fake call starts.

    There was no such problem on previous 6.9 version.

    Anyone have same problem?

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