Toyota Touch2 with Go receives major software upgrade

Toyota Touch 2, our range of innovative, highly-affordable touch-screen multimedia systems, has been refreshed for 2016 and has been launched at the Geneva motor show.

The simplified range now comprises a choice of either the standard Toyota Touch 2 system, or Toyota Touch 2 with Go, which incorporates a full-map navigation function.

See also:
Geneva motor show live updates
Toyota KIKAI kicks up a storm at Geneva motor show
New Proace Verso delivers at Geneva motor show
Tougher than ever: new Toyota Hilux at Geneva Motor Show
Toyota C-HR debuts at Geneva motor show 2016

Toyota Touch 2 with Go

Toyota Touch 2 with Go receives a major software upgrade which includes an improved, clearer, more user-friendly menu screen design, 10 brand new features, the improved functionality of over 30 items, and simplified connection to the Toyota customer portal for easier downloading of apps.

The system also benefits from three years free map care and connected services. These include map updates and free registration to TomTom real-time traffic information, mobile speed camera notification*, fuel price information, parking locations and availability, weather updates, Google Search, Google Street View, Aupeo!, Aha and Twitter. The three year package may be extended by two years** to match Toyota’s five year extended vehicle warranty**. Moreover, this 2016 software update is also available to all current system owners.

All Touch 2 with Go system top menus now feature a tile-based icon design for greater clarity and improved touch operability. It also improves functionality by reducing the number of steps required for each operation. The navigation menu and sub-menus have been simplified, and a redesigned map screen features new shortcut tile icons for improved clarity and operability. A new split-screen view allows users to see more functions at a glance, combining the navigation map with media and app information.

Navigation services have also been enhanced within the system. For instance, when entering a destination, the driver can simultaneously check Street View images and the weather at the destination, as well as look for parking in the area. As the vehicle approaches the destination, the system will also inform the driver of available parking spaces nearby. TomTom real-time traffic is now automatically adopted as a default traffic information source as soon as the driver establishes a data connection with his mobile phone.

A new auto navigation function allows the driver to programme the system with up to four destinations, and a departure time window, for each day of the week. When the vehicle is switched on within that departure time window, the navigation system automatically activates, plotting a route to the chosen destination. The system incorporates TomTom real-time traffic information, and will propose alternative routes to the driver in order to avoid congestion on, for instance, a daily commute.

Point of Interest (POI) search functionality has also been improved through better map and listing information integration, and a POI search-word history function for the faster location of favourite destinations. The phone interface has also been redesigned for easier, more intuitive use on the move. A new screen layout gives direct access to an incoming/outgoing/missed call list in the top menu, once again reducing the number of operation steps required.

A higher grade Touch 2 with Go*** system further features voice recognition, a text-to-speech function and 3D navigation mapping. Voice recognition may now be used for the launch and control of apps, for simple, one-shot navigation address confirmation, and for the use of Apple Siri eyes-free. Driver merely need to press and hold the Voice Recognition button on the steering wheel to talk to Siri on their iPhone.

The setup menu now also includes a ‘Let’s get Started’ QR code which opens an online quick start system guide on the user’s mobile device. Connection to the Toyota customer portal has been made easier, and customers can now quickly create a My Toyota account on-screen, from within the vehicle. The downloading of apps has also been simplified. Once the owner has established a data connection with his mobile phone, apps can be installed directly onto the system from within the vehicle.

* Where allowed by law
** Market dependent
*** Model/grade dependent

582 comments

  1. Hi Rodger,

    When I log in to the e-Store I can only see Map Update 6.8.2H (6.8.1L no longer visible in my e-Store). I have a July 2016 Auris Excel Hybrid Touring Sport with Touch 2 with Go with three years of free updates.

    Hi Gigi,

    Update changelog would be nice…

  2. How do I get the speed camera warning beeps to work on my touch and go sat nav fitted to my 2015 land cruisers. It used to work until my dealer updated it for me since then no joy tried contacting Toyota but received only confusing answers. Do I need to download something via my mobile phone?

    1. Hi Tony,
      Normally, the Touch 2 with Go system features a speed camera warning facility which should inform the driver of any speed cameras without the need to use any of the apps. However, we believe the best advice would be to take your vehicle to a Centre. The Centre will be able to confirm if there is a genuine issue, and if necessary report it to the relevant people.

      1. Ella tried my local centre it took them two days to update the sat nav and they left it in a total mess I have zero confidence that they can solve this problem. Not that Toyota are any better, there in lies the problem I think Toyota support zero out of ten must try harder I think.

      2. Ella no I still have not solved the problem I have been through all the setup menus and everything seems to be as it should be for the speed camera beeps to work and all the other beeps are working. Can someone specifically advise me how to turn the speed camera beep on step by step through the setup menu.Also it does not help when Toyota in their wisdom seem not to have issued a revised manual for the updated system.

      3. Hi Tony,
        We’ve spoken with our technical department and they have advised that the speed camera beep cannot be turned on, on Land Cruisers. Unfortunately, in recent months it has become the same on all Land Cruiser models and it is possible that it could be solved in a future map update. Many thanks.

  3. Could some kind soul please tell me how to cancel a route in the Touch and Go 2. I want to be able to cancel the satnav when a journey is in progress. Thanks

    1. Hi Steve,
      We’ve asked our experts and we’ll get back to you when we hear back. Thanks for your patience.

    2. Hi Steve,
      Our team have advised that this is dependent on the software version of the Touch and Go 2.
      If it’s version 6 or later, then push the 3 dots on the nav screen and then stop.
      If 4-6, push the button on bottom right, then stop guidance.
      Hope this helps!

  4. Ella I am very disapointed that it has taken so long for Toyota to recognise this problem with the sat nav on Landcruisers and would have expected a speedy solution and recall to fix this problem. However, this is the sort of poor performance I have come to expect from Toyota and their dealerships. My vehicle is coming up for replacement in the next 12 months guess what I will be buying, definately not a Toyota.

    1. Hi Tony,
      We’re so sorry to hear that. Updates come from Toyota HQ in Japan and unfortunately we have no control over what is put in these updates, however we do feed back all complaints, criticism and development points. We would suggest contacting customer relations if you’d like to take your complaint further, someone can be in touch to try and assist you.

    1. Hi John,
      Thanks for getting in touch. This is a software issue and it is known. There will be an update in coming months that should solve this issue. Many thanks.

  5. Hi, I’ve recently upgraded the maps and system and apps on my 2014 Auris hybrid Icon Plus and the upgrade was largely succesful with just a couple of minor problems. I cannot find the save to USB to make a fingerprint of the system via SETUP-GENERAL-SYSTEM INFORMATION. Was this function not available on some cars? Thanks.

    1. Hi Wayne,
      We’re just investigating this. We’ll come back to you when we hear back from our technical team.

    2. Hi Wayne,
      This can be dependent on the model and software version, which may be why you are unable to see the option.
      Can we ask what options you can see in the menu? We can try and compare with another vehicle at HQ.
      Many thanks.

      1. Thanks Ella. The screen is headed –

        Software version: 6.8.1WL
        Map ID: 2016 be
        Underneath on the same screen are two rows of six boxes, the first headed – Device ID:, and the second headed – Request code:
        Underneath them are two tabs labeled System information and Audio information. Opening either of the tabs reveals nothing useful.

        Thanks, Wayne

      2. Hi Wayne,
        Thanks for getting back to us. Our technical team have checked this against another vehicle and this seems to be the same. They advised us that this is a normal display for this software.

      3. Thanks Ella, presumably Toyota Touch & Go Toolbox can’t be used with this Auris then, depending as it does on using a USB key that’s been prepared via the Touch & Go multimedia unit in the car. That’s a shame. Wayne

  6. “Update in coming months”..typical pathetic reply from Toyota firewall! However I am impressed with the statement that it “This is a software issue and it is known.” Wonderful! Maybe Toyota should employ some software engineers who live in the real world and are old enough to drive a car!
    I’ve been quite vocal about Toyota’s infotainment system software ever since I bought my 2016 Auris Excel Touring Sport Hybrid due to the following shortcomings..
    1. Could not play music reliably from a USB stick (MP3 files) – now fixed, THANK YOU!
    2. DAB radio text doesn’t scroll reliably – sometimes it would be nice to see the full title of the song!
    3. Why does the screen display change whenever I alter a setting on the heating/ventilation controls for approx 5 seconds – I can already see this on the HVAC displays..

    I welcome your feedback. And again, I re-iterate that my next car will NOT be a Toy! (sic!)

  7. Hello,

    I have a Toyota Touch 2 and Go PLUS, I have just tried to do the latest update 6.8.2H, and Im getting an error message saying:

    Oops! navigation database update of version 6.8.2WH has failed due to an error:
    Error text: update not valid for this device.

    Do you know this error? and assist me to fix it so I can update to the latest version?

    Thanks,

    1. Hi Elias,
      Can you confirm the software that you currently have installed? It would also be useful if we could take note of your registration number or VIN. Many thanks.

      1. My current Software version is: 6.7.0H, maps version 2016 v1, I have not my VIN number with me, I will send it out once I have it. Thanks for the help.

      2. Thanks, Elias.
        We may not need it but it would be useful if you could provide it later on.
        Thanks.

      3. Thanks for the quick replay,
        Just as an FYI, I saw some old comment from another user “Rachel” from 2016(https://mag.toyota.co.uk/toyota-touch-2-how-to-update-your-maps-and-software), that seem to had a similar issue as me, and I will try this solution suggested maybe later today,

        I had download the 7GB ZIP file on a mac computer and unzipped it from there to my USB key (this seem to have caused the issue for the other user as well).
        On the second attempt of the user, downloading the ZIP file on a windows PC, formatting and unzipping it to the USB key, seemed to go ok and execute the update on the head unit.

        Are you aware of issues with using Mac computers to download, unzip, copy and format the USB key?

        Thanks again for your help!

      4. Hello Ella, I have an update in regards to my issue, its solved!

        Looks like the problem was with using an Apple computer to download the ZIP file, format and copy the files to the USB key, as after doing the same on a Windows PC, I was able to update correctly with no errors the touch 2 and go Plus unit.
        I have read in some other forum, that it seems that spotlight writes some hidden files onto your USB key, when you use an apple machine, so the update package does not really like that and than you get the error I mentioned in my first post, the USB key has to be clean from any hidden files, etc…than the update will process successfuly.

        Best regards,

  8. June 2016 Prius. Looking on My Toyota I can only see map 6.8.1. You suggested to another customer to not log in to get 6.8.2, he then said he could see 6.8.2 but you needed to buy the update. I can see no reply to that. So how do I get the latest update?

    1. Hi Philip,
      6.8.2 is for H (high) systems only. 6.8.1 is the latest for L (low) systems. Hope this helps!

Leave a Reply

Your email address will not be published. Required fields are marked *

To be the first to hear about all of our latest news, offers and events, check the box below, we’ll send these communications by email, phone, SMS or post. Be assured that Toyota will only share your personal information with companies that are an integral part of fulfilling the services we deliver. If you would like to find out more about how we process your data please visit our privacy policy for details.

I understand that I can unsubscribe at any time.