If there’s one model in the Toyota range that epitomises our philosophy of delivering dependable and reliable vehicles, it’s the Toyota Hilux. Our pick-up truck has been a staple of the line-up since 1968, and over eight generations have established itself as a machine that won’t let you down. In order to keep it that way, your local centre will be able to carry out a Toyota Hilux service to ensure it remains a reliable machine.
The Toyota Professional network of commercial vehicle centres is geared towards keeping your work vehicle on the road, and that means we will endeavour to get your Hilux booked for service within seven days of your call. We’re so confident that we’ll be able to accommodate you that we’ll even deduct 50% from the labour costs, should we fail to meet this target.
Toyota Professional has your business interests in mind, so we will endeavour to get your vehicle back to you as quickly as possible, but still, carry out a high standard of service on your Hilux.
What are my Toyota Hilux service intervals?
All Toyota Hilux models work to a service schedule of 12 months or 10,000 miles, whichever milestone is met first. When the time comes to arrange a service, you can either contact your nearest Toyota Professional business centre, or simply put your truck’s registration and mileage in the Toyota online service portal, and we’ll be able to provide you with a quote for servicing immediately.
What happens in a Toyota Hilux service?
Whether you’re booked in for an Intermediate or Full service, your Toyota Hilux will be given a thorough inspection to ensure everything is in correct working order. Every service sees your truck subject to an oil and filter change, and it will be placed on a hydraulic lift to ensure that all of the mechanical components underneath are in good condition. Full service will see more fluid changes and filter replacements, while major components such as the exhaust, suspension and transmission will be given extra attention when you hit major milestones during the truck’s life.
Since a Hilux will likely have seen some off-road action, extra attention will be paid to the differentials and their locking mechanisms, as well as low-range transfer cases, just to make sure everything is working correctly.
Toyota Warranty
While the Hilux is considered a work vehicle, Toyota is so confident in its ability to perform that it still qualifies for our Toyota Warranty. If your Hilux is less than 10 years of age and has covered fewer than 100,000 miles, then every time you get it serviced at a Toyota Professional centre, it will automatically qualify for 12 months or 10,000 miles of warranty cover. It doesn’t matter if your Hilux has been serviced outside of our network or if you’ve missed a service deadline, as long as it meets the qualifying criteria above, the warranty applies.
Service costs
No matter which Toyota Professional centre you take your Hilux to, you’ll pay the same amount for your service. Actual prices will vary according to your truck’s service schedule, but Toyota’s nationwide pricing policy means you won’t pay more at one Professional centre as you will at another.
To help with servicing costs, Toyota offers a range of service plans that are tailored to suit your Hilux. Simply enter your truck’s registration and mileage at our online service portal, and we can provide a tailor-made service plan. These cover 24 or 36 months, and you can add extras such as MoT cover and recovery plans, and allow you to budget monthly for servicing, rather than having to stump up for a big bill every 12 months when your truck’s service is due.
Toyota Hilux repairs
Our Toyota Professional centres are set up to help you with scheduled maintenance and any repairs that might be needed. Whether it’s bodywork, paint, mechanical components or anything else, our centres have the expert knowledge to help get your truck turned around and back on the road as soon as possible. Toyota’s aim is to fix and repair any vehicle within 24 hours, so you can get back on the road as soon as possible, while any replacement parts that are used for your truck’s repairs will be covered by a 12-month warranty against defects.
hi there nd21vck active hilux i know what trc and vsc etc are but what i would like to know is if A-TRAC is fitted to this vehicle my 2019 brochure says a trac fitted to all the range of hilux pickups my 2021 brochure dosent say it just says TRC which most cars have i could jack all four wheels off the road put it in low box in gear let clutch out and put hand on each wheel one at a time to stop wheel it should stop then brake should apply and opp wheel should transfer drive with out doing this would you be able to tell me if this pickup has A-TRAC fitted thank you
Hi Stephen,
As previously advised, A-TRAC is not a UK specification feature, meaning it is not available on UK specification vehicles.
If there is anything else we can assist you with, please let us know.
Thanks.
How do you find out which dealers are a professional centre as all within 200 miles doesn’t have it mentioned and it’s almost two weeks for the first appointment of my work Hilux?
Also it’s approaching a year and no sign of the tailgate damper which it was meant to come with as it’s an InvisibleX, the dealer hasn’t heard of these being installed under recall
Hi Michael, thanks for your comment.
If you could confirm your post code and registration number, we can take a look at your options.
Thanks,
Toyota UK
Hope i have posted in the right place can you tell me if my 2018 Toyota Hilux 2.4 as got a timing belt or chain and do they need to be replaced
Hi Tom,thanks for getting in touch.
As we are not technically trained, we would suggest contacting your local Toyota Centre about the timing belt/chain. Please find a link attached to search for the closest:
https://www.toyota.co.uk/find-a-dealer?tab=pane-dealer
Thanks,
Toyota UK
hi all
I have just purchased my second Toyota hi lux , and I love them , but I do have one question if anyone out there can help me
I have purchased a 2023 invincible , and when I done the handover I noticed that the rear bumper does not sit straight it is 10mm lower on the passenger side , Toyotas explanation is that its a HI LUX , and that is fine and that’s how there meant to be , in fact they even said that all HI LUX rear bumpers are not straight , my previous HI LUX bumper was perfect ,,, has anyone got the same issue , or has anyone not checked ,,, would love to know
My husband bought a 2012 hilux,very low milage,the problem is when it rains the back end steps out,this has happened a couple of times when our grandchildren are in the car,we have changed the tyres but still happens,iam starting to worry when it rains,is there any advice you could give.thank you
Hello Eileen,
As we are sure you can appreciate, this is difficult for us to diagnose virtually.
We would suggest contacting your nearest Toyota Centre for further assistance with this.
You can find your nearest Centre here – https://www.toyota.co.uk/find-a-dealer
Thank you.
Look at other tires, but also be a bit more mindful in the wet on corners. I used to run BF Goodrich AT’s. In the wet, especially on roundabouts the back end would twitch if going over 15-20mph. A few times I got caught out when in unfamiliar places but luckily was able to just back off the gas to correct the oversteer. I just assumed the issue was part of owning a Hilux. Last winter I got some Michelin Latitudes. The difference was very noticeable, for the better. I tested them within the first few days on several notorious corners that I always had to baby my truck round, especially in rain. The Michelins gripped very well. No twitching and they are quite a bit quieter than the BFG AT’s too. I was looking at Continental RT’s but they weren’t available at the time. I’d recommend the Michelins.
My Hilux a 2014 3.0 invincible auto, at 10 years old the chassis cross member which holds in the fuel tank, completely rusted out. Took to SNOWS Toyota Chichester, sorry cant do anything here, take it to our main Toyota dealership,SNOWS WATERLOOVILE. They said, NO we arent able to remove the rear tub (6 bolts), undo the 2 straps holding the fuel tank and lower it, then cut out the crossmember, use a 100mm angle grinder to clean the area, weld in the new cross member, then raise and strap the fuel tank back, then re install the rear tub, tighten the 6 bolts. THIS IS ALL BEYOND THE CAPABILITY OF A MAIN TOYOTA DEALER WORKSHOP. What a joke!!!! I have now done this work myself on my driveway.
Its appalling that the chassis is rusted out in 10 years, i live in the South of England, we havent had a bad winter in years, so hardly any corrosive salt on the roads and then your dealerships response is diabolicle.
I’ve always owned a Hilux since 1978, both in the UK and in East Africa.But i cannot see this relationship continuing.
BUYERS BEWARE TOYOTA AREN’T WHAT THEY USE TO BE. Absolutley shocking service.
Hi John, thanks for getting in touch again.
We can see that you were advised that the repair needed to be undertaken by a bodywork specialist and the Snows location for this is the Southampton branch. We appreciate that would’ve been a journey for you, but it isn’t possible for every location to have the full bodywork set up.
Thanks,
Toyota UK
Sorry Snows Waterloovile did not say that. the service manager, said. That the repair was beyond them at Waterloovile and to find a a car body repair shop. NOT we can do it our Southampton branch. The only helpful and honest person i found when dealing with Snows was the Chichester service manager. The rest of them dont want to know. It actually took the Service manager at Snows Waterloovile eight days to get back to me to tell me NO. Absolutely terrible service, The only looser in all this is Toyota, because i repaired the truck, i was always going to then give it to my son and replace it with a New/6month old Toyota 2.8 Hilux. Well that replacement went out the window as far as Toyota . Bought an Isuzu Dmax from my local Chichester dealer, who have also said its no problem for them to service my old Hilux and they would have quite happily done the welding work for me on the Hilux. It was proper old school service. Not some false plastic manakin who actually doesn’t know Jack about fixing /repairing vehicles, but is great at sucking up to customers. WELL DONE TOYOTA .
We apologise for your recent experience John and for the disappointment and inconvenience caused.
We appreciate you taking the time to share this feedback and we hope to be able to restore your faith in Toyota and your Hilux soon.
Thank you.