Toyota is pleased to announce that owners of Corolla and RAV4 models produced since *2019 now have the possibility of an upgrade to their Toyota Touch 2 multimedia system to include Apple CarPlay and Android Auto mobile integration.
Compatible vehicles for Apple CarPlay upgrade:
- MY19 Corolla in all body styles and grades
- MY19 and MY20 RAV4 all grades excluding Icon
This multimedia upgrade allows owners to access the services included in their mobile phone on the multimedia display screen and action them through voice activation or by manually prompting through the steering wheel controls or touchscreen itself. In this way they will be able to safely enjoy applications such as Google Maps, Spotify, Amazon Music, WhatsApp and Waze without the need to directly interact with their mobile phone.
The Apple CarPlay and Android Auto upgrade for compatible vehicles will be carried out by appointment at your local Toyota centre. Toyota recommends that owners arrange to have the upgrade installed during a scheduled service.
Please contact your centre for more information and to confirm compatibility.
* Depending on vehicle and specification, Toyota has installed its enhanced multimedia system as standard equipment since the 2020 model year. This means that vehicles with this system always feature Apple CarPlay and Android Auto functionality.
I’ve got a Yaris 14 plate
Can I use CarPlay
Hi Graham,
Thank you for your question.
Please provide your VIN, and we will clarify this for you.
Many thanks,
Toyota UK
Hi here is my VIN
VNKKJ3D380A******
Thanks
Hi Graham,
Thank you for your reply.
Unfortunately, due to the age of your vehicle, it is unlikely that you will be able to access Apple CarPlay.
However, just to confirm this, please check your VIN here: https://www.toyota.co.uk/customer/manuals
If you have any further questions, please do not hesitate to ask.
Many thanks,
Toyota UK
The check VIN https://www.toyota.co.uk/apple-carplay-android-auto-upgrade keeps loading forever!
Hi Eslam,
Thank you for your comment.
Please can you confirm that the VIN you have input belongs to either a Toyota Corolla or RAV4.
If you are still struggling, feel free to send us you VIN, and we can confirm compatibility for you.
If you have any further questions, please do not hesitate to get in touch.
Many thanks,
Toyota UK
Will there be/ is there an update for 20 plate Camry to get CarPlay, your top range motor but only the 70 plate onwards come with it
Good morning Cyril,
Regrettably, there is not an Apple CarPlay and Android Auto upgrade available for the Toyota Camry. Sorry. This is only an option on some RAV4 and Corolla models.
Thank you.
is there a ball park figure for the cost of this upgrade please?
Good morning Andy, apologies for the delay in coming back to you.
Your local Toyota Centre will be able to provide further details on the nominal fee for the Apple CarPlay and Android Auto upgrade. Details of your closest Centre can be found here: https://brnw.ch/21x0cMX
Thank you.
Is an upgrade to Apple car play on a 2018 C-HR possible?
Good morning, apologies for the delay in coming back to you.
No, regrettably the Apple CarPlay and Android Auto upgrade is not available for the Toyota C-HR. Sorry.
Thank you.
I have already checked and my car is eligible for the upgrade. However, my concern is if something was to go wrong with the upgrade, would Toyota cover the cost to put it right? I have read numerous stories of head units being ‘bricked’ or the upgrade just not working and Toyota saying there is nothing they can do. Are any issues covered by the dealership or Toyota?
Morning Gerard, apologies for the delay in coming back to you.
This is a difficult one to confirm online as it would depend on the issue but if a manufacturing defect has been confirmed by the Toyota Centre and your car is still under warranty, then this should be covered.
We’d recommend getting in touch with your local Toyota Centre to discuss your concerns in more detail.
Thank you.
Hi, I just want to know if my Toyota Corolla 2019 can have Apple CarPlay. There is no option in the settings right now for Apple CarPlay.. does it need a new update for this to work.
The VIN is: SB1***************
Good morning Hussain,
Thank you for your comment. For more information regarding software upgrade vehicle compatibility, please contact your local Toyota centre.
Find your local Toyota centre here: https://www.toyota.co.uk/
Kind regards,
Toyota UK
Hi recently i bought Toyota chr dynamic hybrid automatic 2019 (wm19kh) any ideas how to connect apple car play
Good morning Mathan,
Many thanks for your comment.
We would recommend that you contact your local Toyota centre for technical queries regarding your multimedia system.
Please find your local Toyota centre here: https://www.toyota.co.uk/
Many thanks,
Toyota UK
My wife’s 2019 corolla hybrids stereo is playing up. When she rings on CarPlay I can hear her but she can’t hear me, and then when she tries to end the call the screen freezes, if I end the call it still shows as connected. Our local Toyota reckon it’s a common problem and want £235 to sort it. Would this actually work or is the display broken?
Hi Simon,
Thank you for your question.
As this is a technical issue, your local Toyota centre will be best placed to assist, given their expertise.
Please let us know if you require a further assistance.
Many thanks,
Toyota UK
Hi,
I have 2019 toyota RAV4 hybrid, my VIN FIRST 6 LETTERS IS JTMY23FV20*******, Am i eligible for upgrade to get ANDROID AUTO and apple carplay.
Thank you
Hi Knicky,
Please could you provide us with your full VIN number, for us to confirm this.
We will censor your VIN on reply, to protect your personal information.
Many thanks,
Toyota UK
JTMDW3FV70D006584 – Would this be eligble for apple car play upgrade?
Morning Foyez,
Good news, yes this Toyota RAV4 Hybrid Excel should be eligible for the Apple CarPlay and Android Auto upgrade.
Please get in touch with your local Toyota Centre for details on the nominal fee and to make a booking: https://brnw.ch/21x0pdz
Thank you.