Toyota is taking the stress out of new 21-plate car purchases with Reserve and Relax, an online programme that gives customers all the information and support they need while showrooms remain closed due to lockdown restrictions.
To help them find the car that suits them and to have all their questions answered, customers can organise a video consultation with an expert sales representative from their chosen Toyota retailer. This will include a walk-around presentation of the vehicle.
After choosing their desired model, the customer can configure it to their personal specification, selecting the colour, trims and equipment features they want. Once a fully refundable reservation fee has been paid, the new vehicle will be prepared, a test drive offered at an appropriate time and, when the customer is ready and showrooms have reopened, a “no-touch” vehicle collection, fully compliant with the Government’s Covid-19 guidelines, will be arranged. Online orders provide three days’ complimentary insurance, so the customer can simply drive their car away when it is ready for them.
Cars can be reserved for just £99, fully refundable at any time prior to the order being processed and the vehicle build being commissioned. For peace of mind, if customers are not delighted with their car, they can return it within 14 days for a refund.