Prius Plug-in launch – questions please!

The new Toyota Prius Plug-in hybrid is set for launch, and we’ll be covering its debut.

We want your questions about the car, so if you need to know how economical it is, how fast, or you just want to see how much room there is in the boot then let us know.

Send us your questions by using the comments box below, and we’ll do our very best to get them answered.

So get your thinking caps on, and meet us back here on Monday 23 July when we’ll be covering the official media launch. If you want to find out more about the car before then, then you can Like us on Facebook or follow us on Twitter.

And remember, the Prius Plug-in is just the latest model in the growing Prius family. It follows the original game-changing Toyota Prius five-door model, and the Prius+ seven-seat MPV, which was launched last month.


  1. Hi Terry,
    Press and hold the A/C button to operate the remote air conditioning system. The system will shut off if a door is opened. The system can be stopped by pressing the A/C button twice. Please refer to Page 12 of the Prius Plug-in Brief Guide for more details, this is within the leather wallet inside the glove compartment.
    Many thanks.

    1. Thanks for that Amy. Once again my local sales crew didn’t have a clue and I found nothing about remotely controlled air con in the sales literature.
      If only I could get hold of a manual to read about exacly what’s what then it would really help.
      Sales team says, “can’t be done” except by having the car on extended drive and reading it then.
      Is there no downloadable manual that you know of?

    2. I tried to use the AC button the remote when the car is charging using the cable provided with the car. The AC starts in the car but switches off in about 2 seconds. The required temperature set (20 C ) is not reached. The doors are closed and the car batteries are fully charged. What am I doing wrong?

  2. Hi Terry,
    The Owner’s Manuals are only available with the car as you’ve been advised. The Brief Guides, I referenced previously, are available as a download through the Owner’s Section of the Toyota website. The Plug-in guide is not currently displaying, I am looking to get this updated as soon as possible for you.
    Many thanks!

    1. Thank you, I’ll be keeping my eyes open. I’ve read the normal Prius guide but one can never be sure if everything’s the same for the plug in.

      1. Hi Terry,
        To let you know that the Prius Plug-in brief guide is now available on the Toyota website: You can find this under the ‘Reference Library’ section at the bottom of this page.
        Many thanks.

  3. Hi Amit,
    Thanks for your question.
    The vehicle can only be heated if the Hybrid system coolant is hot and so the vehicle would need to have been used recently. If the vehicle interior is hot then the A/C can be used to cool it. If the vehicle has been left overnight with a low exterior temperature and the interior temperature is also below 20 C, it will not be able to warm the vehicle and so will not operate.
    We hope this helps and if you need anything further, please let us know.

    1. Hi Chris,
      All of our comments go through for approval before being made public on our blog posts. We are now back in office and will investigate your query and get back to you as soon as possible. Many thanks for your patience.

  4. I have a 2013 plug in prius and I find that while it will charge fine at some of the older public charge points the newer ones seem to not get communication from the car and do not charge. I am wondering if this is a Mode 3 compatibility issue or perhaps a faulty cable ?

    1. Hi Eoghan,
      Since the charging cable is working correctly on certain charging points, we believe it is unlikely that there is a problem with the charging cable. Additionally, the Plug-in Prius charging cable features a very sophisticated safety system and should there be any abnormality, it would usually be detected. If detected, the charging cable will stop charging and the Error Warning Indicator on the cable’s CCID device will illuminate.
      Previous Generation Plug-in Prius only became available with a standard UK 3-pin plug charging cable. This charging cable hasn’t got Mode 3 capability.
      Our suggestion would be for you to contact the company who are managing the charging points you are having problems with.
      Many thanks.

      1. Thanks Ella. I do have the “Granny” cable as supplied which works fine .I also have a type2 cable which is the one for public charging points and the one I’m having trouble with. I Suppose my question before I replace that cable would be is the car itself Mode 3 compatible ?

  5. Hi there,
    Yes, the 2013 Plug-in Prius is Mode 3 compatible (with the correct lead). However, it will not charge any quicker as the car is limited to 10A. It is possible that the newer post may not allow charging at a lower rate and that’s why you are experiencing a fault. It’s likely to be the post and not your cable. However, this is relying on expertise from our specialist, it’s hard to know for sure as we can’t see your vehicle.

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