Home New Tech News MyToyota – introducing your personalised customer portal

MyToyota – introducing your personalised customer portal

By Andrew Biddle

Imagine if there was one place where you could manage everything to do with your car – book a service, get reminders for tax and insurance, send journey plans direct to your in-car navigation ahead of time, check the owner’s manual, and much more. Well, there is, and it’s called MyToyota.

MyToyota (www.toyota.co.uk/mytoyota) is our dedicated customer portal, but personalised just for you. Once registered on MyToyota, you can associate up to five different Toyotas with your account which makes it ideal for the many multi-Toyota families out there.

How does MyToyota work? It’s split into different sections to help you easily find the information you need or to perform tasks like booking your car in for a service at your preferred Toyota dealer or setting up the route for your next family holiday.

To explain the registration and log-in process, and to get an overview of what MyToyota has to offer, we’ve prepared this short video introduction:

The sections of MyToyota are as follows:

The My Vehicle area is where you register and view records or set reminders for your Toyota vehicles. Reminders include service bookings, and renewals for insurance, tax, MOT (where applicable) and roadside assistance. You can also view your vehicle’s entire Toyota service history, and access details of your multimedia system and other vehicle features.

Access the MyToyota Journey Planner to set up routes and send them directly to your Toyota’s Touch 2 with Go or Touch 2 with Go Plus in-car navigation system. To set up this feature, follow the instructions on the website.

The e-Store is where you’ll find a range of apps and connected services that you can download to your Toyota’s in-car multimedia system. Here you’ll also be able to download software updates and purchase map updates for your navigation system.

Once you’ve set up your preferred dealer on MyToyota, head to the Online Service Booking area to book your vehicle in for a service.

The Owner’s Manual section is where you can find the correct owners manual for your specific Toyota and its factory-fitted multimedia system. Even though every Toyota is intuitively designed so that you can just get in and drive, you’d be surprised at some of the lesser-known features and tips that are contained within the owner’s manual!

Information in this article was correct at the time of publication.

123 comments

      2. Hi Tia,
        Have you been able to get in touch with your Toyota Centre?
        Thanks.

      2. Hi there,
        The part number is 58810-42060-C1.
        Your Toyota Centre would be best place to advise on costs.
        Thanks.

    1. Hi there,
      The Armrest Centre Console lid is not available as a separate part.
      Therefore, the price of a replacement Console Box Assembly is £1,192.54 including VAT.
      Please contact your Toyota Centre for information on ordering and getting this fitted.
      Thanks.

      Reply

  6. I have 2 issues in trying to use My Toyota to register my new Yaris Cross.
    1. In “Register my Multimedia”, none of the console options displayed match my car
    2. In “Connect my Car”, after being prompted to start my car, the screen is stuck on the ‘waiting’ screen even after waiting a couple of minutes after starting the car.

    Reply

    1. Hi Andy, thank you for your comment.

      Congratulations on your new Yaris Cross, we hope you are enjoying it so far. For help with the multimedia, please get in touch with our Connectivity Team here: https://fal.cn/3lnsC

      Thanks

      Reply

    1. Hi Bill, thanks for your comment.

      We can only advise on UK vehicles. You’ll need to contact Toyota in your local area directly.

      Thanks.

      Reply

  8. I have had 3 toyota prius and love them but the one thing i don’t like is that the passenger seat does not have height adjustment.
    My wife has a bad back and needs to be sitting higher,can you help.

    Reply

    1. Hi Sean, thanks for your comment.

      We’re sorry to hear this. We’ll pass your feedback along to our product team for future consideration.

      Thanks.

      Reply

  9. Hi I tried to connect my phone via USB to the auto android system but it doesn’t work ,any ideas how it can be done ,I’ve got a compatible device thanks

    Reply

    1. Hi Pete,
      Thanks for your comment.
      Please provide your vehicle registration so we can look into this for you.
      Thanks.

      Reply

      2. Hi Pete,
        Our system is showing that this vehicle does not come with Android Auto.
        Thanks.

  10. Hi. I have just paid £119 for three years of map updates but despite having followed the instructions provided the update will not work. Firstly the instructions say to download the file to a USB Drive that is formatted in FAT32 format. The file size I have to down load is 6GB in size and FAT32 is restricted to 4GB file sizes so not sure how that works! Formatted the USB Drive to FAT instead and successfully downloaded Map update but when plugging the USB Drive into the car nothing happens. This has been very frustrating, could somebody advise me how you are meant to update your maps on the RAV4 Toyota Touch and Go Navigation system. Vehicle registration number is WA66 VZE.

    Reply

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