Toyota Touch 2, our range of innovative, highly-affordable touch-screen multimedia systems, has been refreshed for 2016 and has been launched at the Geneva motor show.
The simplified range now comprises a choice of either the standard Toyota Touch 2 system, or Toyota Touch 2 with Go, which incorporates a full-map navigation function.
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Toyota Touch 2 with Go
Toyota Touch 2 with Go receives a major software upgrade which includes an improved, clearer, more user-friendly menu screen design, 10 brand new features, the improved functionality of over 30 items, and simplified connection to the Toyota customer portal for easier downloading of apps.
The system also benefits from three years free map care and connected services. These include map updates and free registration to TomTom real-time traffic information, mobile speed camera notification*, fuel price information, parking locations and availability, weather updates, Google Search, Google Street View, Aupeo!, Aha and Twitter. The three year package may be extended by two years** to match Toyota’s five year extended vehicle warranty**. Moreover, this 2016 software update is also available to all current system owners.
All Touch 2 with Go system top menus now feature a tile-based icon design for greater clarity and improved touch operability. It also improves functionality by reducing the number of steps required for each operation. The navigation menu and sub-menus have been simplified, and a redesigned map screen features new shortcut tile icons for improved clarity and operability. A new split-screen view allows users to see more functions at a glance, combining the navigation map with media and app information.
Navigation services have also been enhanced within the system. For instance, when entering a destination, the driver can simultaneously check Street View images and the weather at the destination, as well as look for parking in the area. As the vehicle approaches the destination, the system will also inform the driver of available parking spaces nearby. TomTom real-time traffic is now automatically adopted as a default traffic information source as soon as the driver establishes a data connection with his mobile phone.
A new auto navigation function allows the driver to programme the system with up to four destinations, and a departure time window, for each day of the week. When the vehicle is switched on within that departure time window, the navigation system automatically activates, plotting a route to the chosen destination. The system incorporates TomTom real-time traffic information, and will propose alternative routes to the driver in order to avoid congestion on, for instance, a daily commute.
Point of Interest (POI) search functionality has also been improved through better map and listing information integration, and a POI search-word history function for the faster location of favourite destinations. The phone interface has also been redesigned for easier, more intuitive use on the move. A new screen layout gives direct access to an incoming/outgoing/missed call list in the top menu, once again reducing the number of operation steps required.
A higher grade Touch 2 with Go*** system further features voice recognition, a text-to-speech function and 3D navigation mapping. Voice recognition may now be used for the launch and control of apps, for simple, one-shot navigation address confirmation, and for the use of Apple Siri eyes-free. Driver merely need to press and hold the Voice Recognition button on the steering wheel to talk to Siri on their iPhone.
The setup menu now also includes a ‘Let’s get Started’ QR code which opens an online quick start system guide on the user’s mobile device. Connection to the Toyota customer portal has been made easier, and customers can now quickly create a My Toyota account on-screen, from within the vehicle. The downloading of apps has also been simplified. Once the owner has established a data connection with his mobile phone, apps can be installed directly onto the system from within the vehicle.
* Where allowed by law
** Market dependent
*** Model/grade dependent
I add; try using the USB connecting the phone with bluethoot; you’ll see that goes completely in unit with a long and endless screen “loading”
Can anyone help me with a connectivity problem please? I purchased the 3 year MapCare and Services package for my 2015 Auris and have so far been unable to install the ‘Services’ apps using the ‘Over The Air’ instructions on the Toyota eStore.
My Android 5.1 smartphone connects to the car via Bluetooth with no problem, but despite enabling Bluetooth tethering on the phone, I get the following error every time I try to connect to the eStore or other internet services such as Parking or Fuel:
“Service provider unavailable. Please check your internet connection.”
The phone definitely has an internet connection (I’ve been doing this via WiFi at home) and the connectivity settings in the car setup menu seem to indicate that an internet connection has been established via Bluetooth. I’ve also tried enabling mobile Wi-Fi hotspot in my phone settings, but this made no difference.
Presumably OTA installation is the only way of getting services installed/updated on the car, as I couldn’t see anything on the eStore to allow a download to USB, as per the procedure for map updates.
I’m conscious that I have purchased a time-limited package so each day that goes by I’m just losing services I’ve paid for – hence I’d be grateful for any help.
Chas,
Go into the Tethering settings on your phone and make sure Wifi hotspot is OFF, (USB tethering should be greyed out and OFF also) but make sure Bluetooth Tethering is ON. That should get you the internet to the headunit. I forget the exact place on Android 5.1 but if you look for Bluetooth tethering, that should get you there.
I had similar problems with my Samsung S7, and they are remedied by the Blue Car Tethering app by Jesus Iglesias.
Hi Chas,
Would you be able to provide us with your phone details (manufacturer, software version etc.). Many thanks.
Thanks everyone for your replies – it turned out that once I had upgraded the car to the latest software version (I purchased the 3 year update package from the eStore), the connection problem was resolved. However, I’m now struggling to find the “auto navigation” option mentioned in the blog article above, so if anyone can help me on that, I’d be grateful.
For autonavigation schedule you first need to store your home and work destinations, then it’s sub options on each.
Hopefully some good news for owners suffering problems trying to play music from a USB memory stick!
I noticed a new Map update available for Touch2 with Go on the UK e-Store, “Map Update 6.8.2H”. I downloaded it (which took around 4hrs for some reason!) and updated my 16 plate Auris with this new release. It now displays software version “6.8.2WH”. Previous version was “6.8.1WH”.
Strictly speaking, this new release isn’t a map update but a system software update as the Map ID is still showing as 2016 v2.
The car updated itself in about 25 minutes, but that was probably due to only the system software being updated. Most likely will take longer if you are updating maps too.
Anyway, so far I’m now able to reliably play music from a 16GB USB memory stick. I’ve had a few journeys in the car and so far no “freezes” in playing MP3 music from the USB stick. I’m now back to using the 32GB memory stick which I used in my 2014 Auris and so far so good! (this USB stick has approx 31.5GB music on it).
I was driving the car whilst the firmware updated itself, and once it completed I noticed that operating the heating/ventilation controls didn’t cause the display to change – perfect! Unfortunately once the car was power cycled, this annoying feature is still present. A change to the heating/ventilation controls results in the screen to change to show the new settings for approx 5 seconds. Personally, I don’t want to see this, as I have full visibility of the h/v controls below the screen. Maybe other drivers like this feature? Could you at least make the display change selectable in the Options menu?
It would be good to get feedback from other owners to see if the new update finally resolves the USB MP3 music problem.
While not 100% conclusive, I have now been using the 6.8.2 update for a couple of weeks now without any random freezing of music played from a USB stick (64GB), so that is very encouraging. It is just a pity it has taken Toyota 9 months to fix the problem.
What has not been fixed though is that the voice recognition system for playing music still resets itself every time the ignition is turned off and takes around 15-20 minutes to “sync” every time the car is started, with the usual message “The media device is syncing, please be patient”. Music can still be selected using the menus during this time but this is not ideal as it is a distraction from driving. Voice recognition for sat-nav destinations works fine without any delays. When it is working, the voice recognition for selecting music works pretty well.
Priot to the upgrade last April, if the memory stick was updated with new content then it would take some time to “sync” again before the voice recognition worked, but after that worked without any delays even after turning off the ignition.
Please Toyota, fix this problem and I shall then be satisfied.
“The media device is syncing, please be patient”.
… I would as well really appreciate to have this optimized. I bought the Avensis with Touch 2 with Go about 2 weeks ago – now running 4.9.0. I have a USB stick attached containing around 6000 songs in about 50 folders. The menu is reacting no good but in acceptable time always when I start the car but the voice control system is still answering “The media device is syncing, please be patient”.what makes the system unusable when I drive.
The longest trips took about 1 hour and I never came to the point where I was able to use the voice control system for music.
Is there any hint how I can speed up the process of “syncing”? Can I access somehow some debug information so I can see what’s really going on behind? I mean it’s very unclear to me, what exactly the process of “syncing” contains as the ID3 tags are obviously well processed because the menu is showing albums, artists and so on properly.
Does it maybe help to use a specific version of ID3Tags or does it help to bring the mp3s in a specific folder structure. Are there any more less official hints like that?
kind regards
Stefan
Although the USB stick now plays music reliably without the random cutting out, the voice recognition is still far from satisfactory. On a 2 1/2 hour journey last Saturday, the voice recognition for playing music wouldn’t work at all with the “Media Device is Syncing, Please Be Patient” message occuring every time I tried it throughout the journey. On the return journey, it starting working after about 1/2 hour but on a short journey yesterday it wouldn’t work again. It is clearly not fit for purpose. It is now over 15 months since the update in April 2016 stopped this feature working correctly and it has still not been fixed in subsequent software updates. This is extremely disappointing and not what I would expect from a global company of Toyota’s standing. Can we have some feedback as to when this feature will be sorted out so that it works as it should?
Hi Mervyn,
We’ve spoken with our technical team and they have asked if you can provide some more information.
1. VIN
2. Software version the car is on
3. What size USB stick you’re using
4. What bit rate the music is
and finally
5. What is the file structure you’re using for the music
Alternatively, a dealer should be able to help you with this issue.
Hi Mervyn,
Did you have any progress regarding the endless syncing issue? Did you receive any advice about the root cause?
Hi Does anyone know when the spring update for the Sat Nav for the Gen 4 Prius is going to show its face.
Hi Ian,
At this moment in time we have no dates of when the Spring update will come. If we get this information we will pass it on to our customers. Many thanks.
This is really erncouraging if it works as I am suffering continual annoyance and frustration with the USB freezing randomly at the moment, as well as the album selection on voice recognition resetting itself every time the ignition is turned off and taking ages to sync.
However, when I try to download the update, I get the message that I have already purchased this product and it won’t let me go any further.
Please, Toyota, can this be fixed so I can try the update?
Mervyn
Further to my earlier comment, by going into the Purchases screen on the My Toyota website it shows the latest version against my October 2016 update so I am downloading it now. I will then install in the car and give it a good test and report back.
Mervyn
Mervyn, apologies..I should have mentioned that I got the same message that I had purchased it before…interesting..I just carried on and downloaded it. Have now noted that 6.8.1 Map update has now disappeared from e-Store.
Best regards,
Ian
OK, got it now…you only pay for Map Updates, not Harman’s system updates! Update 6.8.2 has same maps hence the message that you already have this update. Does this mean that future SYSTEM ONLY updates will be free (beyond the inclusive 3 year map updates)?
Come on Toyota, sort this out! Make it transparent what is actually being updated/fixed!
Best regards,
Ian
there is a changelog of the changes made by the update?
Hi…just logged in to e-store and I’m still seeing Map Update 6.8.1L…is the new one car model dependant…?
Hi same here only seeing 6.8.1L on E-Store I have a 2016 gen4 Prius
Hi Rodger, Ian,
Try visiting the e-Store site without logging in..
https://www.toyota.co.uk/tme#/my-toyota/eStore
Can you now see the 6.8.2H map update?
Cheers,
Ian
But if you dont login you have to pay for the upgrade, even if you have free updates.
Hi Ian thanks for that information can see update on site but the only way to download it is to sign in whereby it dissappears.
Hi ian
Yes..I can see 6.8.2H when visiting E-Store without logging in.
However:
1. It’s not possible buy it without logging in
2.I don’t think that it is the right version for my system (2016 -RAV 4 BE+ Hybrid)
3. I have already paid for the 3 year map care package – so I would need the download and the activation key.
I would appreciate an answer from Toyota as to how many map updates the subscription is supposed to provide.
My small Garmin standalone SatNav used to have typically 4 map updates per year and routine software fixes and updates.
As many others have said – the Toyota is a good car which is let down by poor commitment to software.