Official Toyota eBay store launched

Toyota eBay store launch

 

Need a part for your car? Toyota has got it clicked.

Toyota GB has opened an official eBay store, giving Toyota owners in the UK a fast and simple way to buy genuine parts and accessories for their cars.

The Toyota Official Store gives UK customers a new and convenient way to source the genuine parts they need, direct from Toyota’s distribution centre in Lutterworth, Leicestershire.

Parts offered through the store include commonly needed servicing and repair items, as well as consumables such as touch-up paint, lubricants and polishes. The range of products on sale will increase in line with customer demand.

Prices in the store are the same as customers would pay at their local dealership, but the inventory supports a wider range of older vehicles, typically four to eight years old – meaning the store will complement dealer efforts rather than competing with them.

Toyota’s sister brand Lexus has also launched an eBay store for the UK – which you can see here.

Steve Settle, Toyota’s director of customer services, said: “Opening our new e-commerce channels helps us make genuine Toyota parts and accessories available to a much wider customer base. Working alongside our centres, they will help us maximise our business while providing customers with an alternative, convenient purchase method.

“Our research prior to launching the online stores revealed that around £15 million of parts and accessories for Toyota and Lexus are accessed through eBay searches every year, so it offers us great business potential. Our plan is that once customers have engaged with our eBay stores, we will able to build a relationship with them and introduce them to our centre network.”

Toyota GB is the first of Toyota’s European national marketing and sales companies to launch a full-scale e-commerce programme. Further developments to support ‘click and collect’ and ‘click and fit’ are planned for 2014.

Visit the Toyota Official Store on eBay at stores.ebay.co.uk/ToyotaOfficialStore/.

 

5 comments

  1. I own a toyota Auris, 2 years old, and the drivers side floor mat colour Grey as worn out with the heel pressing in it all the time, how can I obtain a single mat and How much would it be ????

    1. Hello John
      Thanks for your post.
      Sorry to hear about your mat, these are not sold singularly unfortunately but in pairs. Have you been in touch with your local dealer about this? It might be worth checking in with them regarding this. We do take on board your comments about the supply of single mats and will be looking at reviewing this for the future though.

  2. The search criteria resets after each search, doesn’t find basic items in the ‘Keyword’ section like ‘Catalytic’ …..(zero items found) you have to start again with all the car details, sorry but I gave up after several attempts and went elsewhere. A simple spelling mistake returns a ‘zero’ search result, even when spelling is correct… it probably my fault but it should be more flexible for idiots like me.

    Kind Regards
    Glyn

    1. Hi Glyn
      Thanks for your comments regarding use of the search engine on our eBay website and we appreciate your feedback. The search engine we use is the standard eBay keyword search and it should therefore return any items searched for that we have listed in our store. If you are searching for Catalytic converter and none are listed then it will not be displayed in the search results. We do admit that our inventory in the store is quite limited at the moment however we are able to supply most of the parts we stock if the “enquire link” is used and we promise to reply within 24 hours.
      http://stores.ebay.co.uk/ToyotaOfficialStore/pages/form
      Turning to your second point, Exhaust + Avensis returns 4 products that are compatible with this search. However if you are concerned about the compatibility with your car or are looking for a more specific item, then we are happy to help advise further using the above link.
      Hope this helps for now but please let us know if you need any further assistance.

  3. Sorry should have made it more clear below in my first comment, I refer to your new e-bay parts site, it’s not easy to track down parts with your current search engine, since posting I have tried again by filling in the required search criteria, in my case…’Exhaust’ in the sub menu followed car details (Avensis) and the keyword ‘Catalytic’ or even ‘Exhaust’ but still zero results.

    Glyn

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