Toyota tops two categories in Which? Car Survey


The British-built Toyota Auris has been named the most reliable medium car under three years old in the annual Which? Car Survey, while the seven-seat Toyota Verso topped the list of most reliable MPVs under three years old.

Which? polled more than 49,000 car owners about more than 58,000 cars, quizzing them about durability, breakdowns and the time their cars spent off the road. The survey also analysed repair costs, common faults and just how satisfied owners were with their cars overall, and the Auris – built at Toyota’s factory in Burnaston Derbyshire – was crowned most reliable medium car for models under three years old.

The Toyota Auris scored 98.8% for reliability, spend an average of just 0.01 days off the road each year and had an average annual repair cost of just £3.

For cars over three years, it was the Auris Hybrid that topped the medium cars table. It had a reliability score of 95.8% and Which? discovered the Auris Hybrid spent just 0.05 days off the road each year.

The Toyota Verso topped the MPV class for models under three years old, scoring an impressive 98.5% in the poll. Which? said: “Even the most common faults affect just 2% of Versos and these minor issues result in average repair costs of £11.”

Topping these two categories meant that Toyota claimed top manufacturer honours alongside BMW.

Which? said: “If you are looking for dependability, look no further than Toyota. The Auris medium car and the Verso MPV top the reliability tables for cars up to three years old, but expect to see Toyotas dominating the tables across all classes and ages.”

Other Toyota highlights in the Which? Car Survey
Toyota Yaris Hybrid scored 97.9% in the Which? reliability score and fourth in the list of superminis under three years old.
Toyota iQ came second in the list of superminis over three years old, with a 94.6% reliability score.
Toyota Prius Plug-in topped the Which? list of most economical large cars. It averaged 78.5mpg in Which?’s real-world mpg test.
Toyota Avensis was Which? Car Survey’s most reliable large car over three-years old, with a 97.0% reliability score.
Toyota RAV4 came second in the list of most reliable SUVs under three years old, scoring 97.7%.

See also
What Toyota Auris owners are saying about their car
10 reasons to try the Toyota Auris
Toyota Verso review

By Iain Reid


  1. This really good news for Toyota Auris and Verso owners that have won two categories in the 2014 Which? Car Survey

  2. Hello Sewa
    Thank you for contacting us from Indonesia.
    It is always a difficult question about why Toyota only sells certain cars in certain markets. It really boils down to individual country conditions and which cars prove to be popular in meeting the need of this market. We can say that for Europe, smaller MPV’s prove to be very popular among customers with increasing families or looking to downsize from larger cars. Toyota currently make more than 50 different models of car and it would not be practical to sell each one in every market. That said you could always talk to Toyota Indonesia about this as there may be a specific reason that we in the UK might not be aware of. Here is a link if it helps.

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