FAQ: Your Toyota Verso questions answered

New Toyota Verso driving

The new Toyota Verso is about to arrive on UK roads – so if there’s anything you want to find out about the car, now’s the time to ask!

We’ll be attending the media launch of the new compact MPV this week, when the UK’s top motoring journalists and reviewers will get the chance to drive the car and give their verdict on it.

But we’ll also have access to Toyota insiders who know all there is to know about the new model, and we’d love to put your questions directly to them.

So, if you’re considering a new Toyota Verso and want to know some specifics, or if you’re just interested in the car, send your questions our way and we’ll do our best to answer them as quickly as possible.

Don’t forget – you can also contact us via our Facebook page or on Twitter at @ToyotaGB.

In the meantime, take a look at what we’ve already published about the new Verso.

Prices and specifications

Verso debuts at the Paris Motor Show

New Toyota Verso – first pictures


  1. Hi
    Do you know how what’s the alternative method to fix a 5 cm of crack on sunroof instead of changing the whole rooftop?

  2. hi

    we have a 2014 verso. One of the rear seats in the boot wont lock into an upright position. The tag that hangs out of the seat to pull up the seat hasnt retracted and I can see the cable at the bottom of the seat is taut unlike the other seat which works and has some slack in it.

    Is this a fix I can do? I’ve tried to see if I can work it out but cant do anymore than remove 2 screws from the back of the seat but still cant remove the cover. I can take into a dealer, but is it under warranty for this?

    1. Hi Richard,
      Thanks for getting in touch.
      We suggest that you take your vehicle to your local Toyota Centre as they will be able to strip the rear seat and establish what is causing this issue.
      You can find your local Toyota Centre here: https://www.toyota.co.uk/forms/forms?tab=pane-dealer.
      Without a registration or a VIN number and the vehicle mileage it would be very difficult to establish if the vehicle is still under warranty. If you would like to provide us with these details we will be more than happy to check for you.

  3. I bought my 2014 toyota verso in mind for my growing family, imagine my disappointment when 1. I cant fit my isofix with support leg due to underfloor storage boxes and 2. I am struggling to actually get a car seat to rear face at the correct angle due to the actual angle of the rear seat its physically impossible for me to currently fit my joie tilt at the correct angle so my babies head doesn’t fall forward when he falls asleep.

    1. Hi Claire,

      Thanks for getting in touch and we’re sorry to hear about the issues you’re having regarding your Toyota Verso. Unfortunately, as we are unable to see the car or the car seat, we are unable to provide an effective answer. Instead, we would recommend visiting your nearest Toyota Centre as they are best placed to assess the car in person and make any recommendations.


      1. We were advised to remove the storage cover and position the support leg inside the storage box

  4. I own a Toyota Verso 2017

    I would like to connect two rear seating baby seats using the ISOFIX connections.
    Reading the manual shows that rear facing, like most of the baby seats, are not supported using ISOFIX.
    The seat we want to connect uses the two lower ISOFIX anchors only. No leg required, and no top back-seat anchor.

    1. Would this chair be safe to connect, though ISOFIX won’t support the rear facing standard?
    2. Why aren’t rear facing seats allowed?

      1. Hi,

        I have contacted Toyota on my region, but have not received a satisfying answer. They actually did not know what to answer me.

        I would like an explanation that settles the mind.

        Currently I really do not know what to do.


      2. Hi there,

        Thanks for getting back to us. We appreciate your concerns, however as your car wasn’t sold in the UK, we wouldn’t be able to search within our system for details on your Verso in order to provide you with the answers you’re looking. We are sorry we can’t be of more help, and we would recommend recontacting Toyota in your region.


      3. Hello,

        My question is rearding the manual and not my personal car.

        This is quite frustrating. I’m unable to receive an official answer explaining me my above question.

        So let me be more specific, hoping this will make it easier for you.

        Please answer my question as a UK customer.

        In the car manual there is a table with topic “Child restraint system suitability for various seating positions (with ISOFIX rigid anchor)”.

        In the table you can see all rear facing, among other positions.

        The rear facing seat we want to connect uses the two lower ISOFIX anchors only. No leg required, and no top back-seat anchor.

        1. Would this chair be safe to connect, though ISOFIX won’t support the rear facing standard?
        2. Why aren’t rear facing seats allowed?

        As mentioned before, please refer the UK toyota version 2017.


      4. Hi Matan,

        Thanks for getting back to us about this. Can you please provide us with the reg or VIN? We will use this to check our system and find the manual for your car.


      5. Hi Matan,

        Thanks for your message. We have checked our system and can see your car wasn’t sold in the UK. In this case as we are unable to find out further information about your car and we are unable to help you further. We appreciate you have already spoken to Toyota in your region, but we would recommend recontacting them. This is because different markets have different specification vehicles.


      6. Hi,

        I’m sorry to hear so. This is quite disapointing.
        Since I didn’t receive a satisfying answer, I would like to esclate my issue.
        Could you please assist me in the best way, preferably by email, contacing the Global Toyota Motor Corporation Official Customer Relations?


      7. Hi Matan,

        While there isn’t an email address available, you can write to them at this address: 1 Toyota-Cho, Toyota City, Aichi Prefecture 471-8571, Japan.

        Please note, it is likely it will be recommended for you to re-contact Toyota in your region for further advice.


  5. Hi

    I own a verso 2014 plate.

    I have recently had a baby and tried to install the isofix that came with my pushchair. I’m finding that however I try and position it it always ends up with the car seat being tilted and my babies head tips forward. The car seat I have only comes with an isofix and can’t be used without it. Is there a way to resolve this issue? I’ve seen other posts suggesting to open up the storage compartment and put the isofix bar in there, is this a safe option ?

    Kind regards


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