Toyota announces voluntary recall for Avensis in the UK

To check whether your car is affected by any recall please visit the VIN check-up on the Toyota website here:

As a result of customer feedback in other markets worldwide, Toyota GB today announced it would recall a number of its Toyota Avensis models in the UK to carry out modifications to their fuel systems.

It is working with the Vehicle and Operator Services Agency (VOSA) to contact registered owners and keepers by letter to advise them of the procedure for taking their vehicle to an authorised Toyota repairer for the necessary repair work to be done.

The issue affecting certain Avensis 2.0-litre and 2.4-litre petrol engine models, produced between July 2000 and September 2008, is related to potential concerns with the fuel system. The first concern is related to the fuel pipe, where small cracks can potentially develop after a long period of time. The second concern is related to potential insufficient tightening of the fuel pump check valve. In the worst case, these issues may cause fuel to leak.

There have been no reports of accidents related to this condition. No complaints related to this issue have been reported in the UK.

The repair involves replacing the fuel pipe and the fuel pump check valve. The job will take approximately two to four and a half hours to complete, at no cost to the customer.

Approximately 15,500 UK registered Avensis vehicles are affected by this recall.

Jon Williams, Managing Director of Toyota GB PLC, said, “We are committed to putting the customer first and have a total focus on the quality of all our products. We will liaise with our customers to carry out the repair procedures as efficiently as possible, with minimal disruption.”

If you would like more information, or you are concerned about whether your UK-registered Avensis is affected, please click here to contact Toyota.

Update 09:32am GMT, 26/01/11: An online VIN look-up facility is now available – please click here to check whether your Avensis is affected.