1. I have had my RAV -4 icon hybrid since Sept 1st and so far so good. My wife complains that it’s not as comfortable as our last car – a lexus CT200 – but you can’t have everything. I am comvinved that it does not have TPMS fitted (as per EU legislation) as I can see no sign of it and a call to my dealer was met with ” I will check one in the showroom and get back to you” but no call back! I am also not convinced that it has the Rear Crossing Traffic Alert system fitted – perhaps you would explain how I can check for these two items..

    1. Hi John,
      Have you contacted our customer relations team with your issue? We feel as though they would be able to discuss this with you further and in more depth!

  2. Picked up our new Rav4 Hybrid business edition at the weekend. All ok, one question though, the cruise control stick only seems to go up and down in increments of 5mph or rounds to the nearest multiple of five. Is there a way to change this to get it to change in increments of 1mph?

    1. Hi Adam,
      Glad to hear you’re liking your new RAV4! After looking in the owners manual we can advise the following…

      For a small increase/fine adjustment: Momentarily move the lever in the desired direction.

      For a larger increase/large adjustment: Hold the lever in the desired direction.

      The set speed will be increased or decreased as follows:
      Fine adjustment: By 1 km/h (0.6 mph) or 1 mph (1.6 km/h) each time the lever is operated.

      Large adjustment: The set speed can be increased or decreased continually until the lever is released.]

      Hope this helps! If you have any further questions, please get in touch! 🙂

      1. I have to disagree Ella as in mine it is +/- 5 mph when the radar cruise is selected but +/- 1 mph if when selecting cruise by holding the select button in for about 5 seconds

      2. Hi John,
        Unfortunately, this is what the owners manual says. Have you been to your local dealer about this issue? They will be able to advise on this matter!

  3. I am looking at the Hybrid Business edition plus and to get heated seats have to pay £4k more for the icon model.
    It seems a shame that heated seats are not an optional extra for all models.

  4. Hi I have a 2018 Excel Hyrid RAV4 with keyless entry ((VINJTMDJREV20D200006); there’s much in the media about theft of keyless entry cars so does Toyota have any plans to apply a fix to cars such as mine to improve security? I use a Faraday pouch both at home and when out and about. Thanks

    1. Hi,

      Thanks for getting in touch with your concerns.

      We take the issue of car theft seriously, and ensuring our vehicles are as secure as possible is of the utmost importance to us and our customers. We continuously work on developing technical solutions to make our vehicles more secure in order to help reduce the risk of theft, including for vehicles equipped with the keyless entry feature. It is unfortunately very difficult for any car manufacturer to completely eliminate the risk that people and organisations acting with criminal intent could find ways to circumvent existing security technologies. To reduce this risk, we are regularly collaborating and sharing information with insurance associations and police authorities around the world to understand new threats and techniques used by thieves, and we use this to develop more secured systems.

      Saying that, there are additional security measures that vehicle owners can take to help prevent crime, as you have done. A signal blocking pouch is an effective and relatively cheap way to prevent this type of theft from taking place. Thanks.

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